Student Support Services
(S3)

Student Satisfaction
Survey Results >

Student Satisfaction Survey Results

Student Support
Services

Help in an accessible and
respectful environment

**CHECK HERE FOR ANY UPDATES TO OUR WALK-IN HOURS**
Virtual Walk-ins: Monday-Friday, 10:00AM-12:00PM and 3:00PM*-4:00PM EST
Walk-in Location: S^3 Help Queue (log in with your Kerberos).

S3 is a friendly and easily accessible hub of support for MIT students. Whether you are struggling with a PSET due to personal hardship, you feel too ill to take an exam, you are considering taking time away from the Institute, or you just aren't sure who to talk to, we can help.

While we are operating remotely, there are several ways you can connect with S3.
Email: s3-support@mit.edu (If you are connected to a dean, please email your dean directly).
Phone: 617-253-4861 (leave a voicemail).
Virtual Walk-ins: Monday-Friday, 10:00AM-12:00PM and 2:00PM-4:00PM EST
Walk-in Location: S^3 Help Queue (log in with your Kerberos).

Daytime Resources (Monday - Friday; 9:00 AM - 5:00 PM ET)
Student Mental Health & Counseling (SMH&CS) - 617-253-2916
GradSupport (Graduate Students) - 617-253-4860
Violence Prevention and Response Hotline - 617-253-2300
Questions - ask.mit.edu

24/7 and Night and Weekend Resources
Dean on Call - 617-253-1212
MIT Police - 617-253-1212
SMH&CS Clinician on Call - 617-253-2916