Careers in the MIT Division of Student Life

Come join a community that’s shaping the future—one student, one innovation, one incredible colleague at a time.

In the Division of Student Life (DSL), our work is rooted in a powerful mission: We are here for students. Every day, we help our diverse community of students thrive—not just academically, but intellectually, physically, spiritually, and personally. We do this by creating enriching experiences and environments where students can discover their purpose, grow into independent thinkers, and feel a deep sense of belonging. That mission inspires our team to bring creativity, care, and innovation to everything we do.

DSL is more than just a workplace—it’s a vibrant, supportive community of colleagues who care deeply about each other and the students we serve. Our staff consistently tell us they love the people they work with, the opportunities to collaborate, and the sense of shared purpose. Whether you’re leading a new program, partnering on campus-wide initiatives, or connecting with brilliant students, you’ll make a real impact—and grow while doing it.

We’re committed to continuous learning and professional development. Our Staff Engagement Advisory Board (SEABoard), with over 45 active members, leads the way in making DSL the best place to work at MIT. From an annual professional development conference to social events, DSL Reads, Wellnesspalooza, and our popular Do You Read Me? belonging series, we invest in building strong relationships and creating joyful, meaningful moments for our team.

If you’re looking for a place where your work matters, your ideas are heard, and your potential is nurtured, DSL is the place for you. Explore our open positions and become part of something extraordinary.

MIT Careers

DSL Open Positions

Position Overview:

MIT’s Endicott House is a multi‑million‑dollar residential conference and hospitality center with a dual mission: to serve the MIT community as a premier venue for Institute programs, retreats, and educational gatherings, while also welcoming external clients seeking a unique and exceptional setting.

Situated on 25 acres of gardens and woodlands designed by Frederick Law Olmsted and known for its exceptional cuisine, the Endicott House combines a majestic setting with world class service..

We are seeking a visionary, entrepreneurial leader to serve as General Manager. The GM will ensure the highest standards of hospitality operations while developing a sustainable, self‑supporting long‑term business model that strengthens Endicott’s ability to serve MIT and thrive in the external market.

The General Manager has full accountability for staff culture and morale, strategic vision, revenue growth, and cost management for a ~$3.5M operation, as well as identifying facility modification or enhancement opportunities that advance the House’s mission.

Principal Duties and Responsibilities:

Team Leadership & Organizational Management

Set the vision, standards, and overall leadership direction for a workforce of approximately 30 MIT benefits‑eligible employees and approximately 20 MITemps, with direct management responsibility for the senior team leaders who oversee day‑to‑day staff supervision and development.
Inspire and motivate staff at all levels, fostering high morale, teamwork, and a shared sense of purpose.
Build a high‑performing leadership team focused on accountability, innovation, and collaboration.
Foster a culture of ownership, operational excellence, and continuous improvement.

Strategic Leadership & Vision

Partner with the Endicott House Board of Governors and MIT leadership to develop a business strategy that supports and advances the mission of MIT and the Endicott House.
Define and articulate a compelling long‑term vision for the House as a premier destination for MIT programs and external clients.
Envision innovative opportunities for leveraging Endicott’s historic assets, brand, and MIT affiliation to expand impact and revenue.
Serve as the senior leader responsible for shaping strategic direction across all operational and revenue‑generating functions.

Revenue Growth & Entrepreneurship

Identify and develop new revenue streams, including expanded offerings, new market segments, partnerships, and innovative uses of the facility.
Drive top‑line revenue growth while balancing mission, guest experience, and financial sustainability.
Lead sales and marketing strategy, including oversight of conference sales, pricing, market positioning, and demand generation.
Bring an entrepreneurial mindset to testing, piloting, and scaling new business ideas.

Financial & Operational Accountability

Full P&L responsibility for a multi‑million‑dollar hospitality operation.
Develop and manage annual operating and capital budgets; proactively manage operating expenses and margins.
Maximize utilization of current staff and resources while maintaining service excellence.
Establish and track clear performance metrics.

Hospitality Operations & Guest Experience

Oversee all aspects of day‑to‑day operations including lodging, food and beverage, events, facilities, maintenance, and grounds.
Ensure Endicott House delivers an exceptional, mission‑aligned guest experience for both MIT and external clients.
Maintain professional standards, operating procedures, and service quality consistent with MIT’s reputation.

Facilities, Sustainability & Community Engagement

Oversee stewardship of historic facilities across a 25‑acre campus, ensuring long‑term preservation and operational reliability.
Align operations with MIT sustainability goals.
Serve as a visible ambassador to campus partners, the local community, and the Town of Dedham.

Supervision Received:

Reports to Director, DSL Business Services & Technology and works closely with Endicott House Board of Governors

Supervision Exercised:

Provides direct supervision to Executive Chef, Director of Sales, Director of Marketing, Maintenance Supervisor and Director, Food & Beverages

Qualifications & Skills:

MINIMUM REQUIRED EDUCATION AND EXPERIENCE:

Bachelor’s degree in hospitality, business, or a related field (or equivalent experience). Minimum seven years experience required.
Demonstrated success leading a hospitality, conference center, hotel, or destination business with full P&L responsibility.
Strong entrepreneurial orientation—experience launching, growing, or transforming a business or revenue center.
Deep understanding of hospitality operations, including food & beverage, events, facilities, and guest services.
Proven ability to drive revenue growth while managing costs in a complex operating environment.
Exceptional leadership, communication, and stakeholder‑management skills.
Financial sophistication, including budgeting, forecasting, and performance measurement.

Apply Online: https://careers.peopleclick.com/careerscp/client_mit/external/search/search.html (Job ID #25574)

** To comply with regulations by the American with Disabilities Act (ADA), the principal duties in position descriptions must be essential to the job. To identify essential functions, focus on the purpose and the result of the duties rather than the manner in which they are performed. The following definition applies: a job function is essential if removal of that function would fundamentally change the job.

General Summary:

Responsible for providing administrative and operational support for the graduate residence on behalf of Housing and Residential Services (HRS), Division of Student Life (DSL). Works closely with the Housing Operations Managers and Housing Unit-12 staff to provide customer oriented services including check-in and check-outs, record keeping, mail and package handling, and guest/visitor policies for residents and live-in staff. Conducts Break Officer support for staff breaks and meals, covers desk shifts for weekly desk staff to support vacations, sick time, and emergencies.

Primary Functions:

Receive and process resident mail and packages for all residents.
Provide email notifications to residents of package arrivals.
Conduct check-in and check-out procedures to include verifying arrival dates, providing room access keys/packets, and ensuring forwarding address at check-out.
Assist House Operations Manager in tracking of reported maintenance work orders, and notification for access to resident rooms for external contractors.
Sign for, inventory, and track duplicate room keys used for lock-out procedures. Issue lock-out keys to verified residents and track status of keys during shift.
Prepare key packages for move-in and record issuing of key and check-in to the residential hall via check-in platform.
Receive and record key and check out the resident(s) when the housing lease has ended.
Input, track, monitor, and update all records for accuracy for key(s) issued, check-in, check-out, and number of residents in space on a monthly basis and provide a written report to the HRS Desk Services supervisors.
Support implementation of resident guest policies by checking in and out all guests using Omnigo Reporting Software to ensure only authorized individuals are permitted to enter the residence hall and report all trespassers to the MIT Police.
Observe GENETEC security cameras and fire and smoke alarm panels and notify Housing Unit-12 or MIT emergency services in the event of a security or safety issue.
Assist HRS Desk Services supervisors with on-boarding and training of new staff and existing staff to assist in transition to a new position or enable movement of staff for operational needs.
Notify other desk staff and HRS Desk Services supervisors of any pertinent issues that may have occurred during your shift.
Assist HRS Desk Services supervisors as a Break Officer in providing desk coverage to enable staff breaks without closing desks during weekday operating hours.
Expected to work Institute holidays and cover shifts during special closings.

Contacts Required to Perform Duties:

Desk Associates are required to conduct positive interactions with numerous residential and campus partners to be successful. These partners include but are not limited to students, family members, HRS and DSL staff, MIT faculty, Facilities staff, contractors. Desk Associates may also have contact with emergency personnel including the Cambridge Fire Department, MIT and Cambridge Police Departments, and Cambridge/Boston Department of Public Works.

Years of Experience:

Customer service or office experience preferred. Strong verbal, interpersonal, and written communication skills and strong customer service orientation is required as is the desire to work in a collaborative environment. Have excellent organizational and problem-solving skills and the ability to handle multiple tasks, set priorities, work independently, and work in a fast-paced environment. Demonstrate experience with the use of web-based programs including email and Microsoft Office Suite. Ability to work in a diverse community and treat all residents, guests, and staff with respect regardless of race, gender, sexual orientation, beliefs, abilities or disabilities, or position or rank within the department.

Competencies:

Ability to achieve success in new initiatives and processes by demonstrating commitment to action, information seeking, and service to students.
Competency in both analytical and conceptual thinking.
Ability to influence others through thoughtful collaboration and engagement in teamwork.
Experience with computer software (Word & Excel), email, electronic work order tracking systems essential, and web-based technology.
Demonstrated experience and success working in a multicultural environment with a clear understanding of diversity, social justice, and inclusion in both student and workplace settings.

Education:

High school diploma or equivalent required. Bachelor’s degree strongly preferred with emphasis on customer-service or operations.

Moving Requirement:

Ability to move 50 pounds

Working Conditions:

Frequent moving or remaining stationary for extended periods of time may be required. Ability to ascend and descend stairs

Availability:

This position is a full-time position. This position is designated as essential personnel in accordance with the MIT Policy on Emergency Closing or Early Release. During emergencies, employees in this title are excused from their regularly scheduled work only with the specific authorization of their supervisors, regardless of any public announcement that the Institute is closed.

Common Requirements:

Must treat colleagues, supervisors and all members of the MIT community in a professional and respectful manner. Acts in a manner that is consistent with the Department’s goal of providing high quality service to the Department’s customers. Must comply with all MIT and Department Policies and Procedures.
Must have the sufficient language/communication skills to communicate with supervisor, colleagues and customers as required by the position. Must be able to read and understand written directions, safety signage and other documents. Must be able to use email, the IT equipment that is utilized for work order tracking software, and other types of job specific technology once Management has provided the necessary training.
Must be able to successfully work independently and as a member of a team based on the varying nature of different tasks.
Must report any unsafe conditions or hazards to immediate supervisor.
This job description is intended to provide a summary of the position. It is not a complete list of all of the duties. An employee may be required to perform other duties that are related to the primary functions listed in the job description.
MIT will conduct a background check (including checking criminal records) for finalists. For current MIT SEIU members, this background check will be done for finalists who are bidding for a promotion or for a voluntary transfer to another classification unit.

Apply Online: https://careers.peopleclick.com/careerscp/client_mit/external/search/search.html (Job ID #25483)

Position Overview

Reporting to the Assistant Dean of the Fraternities, Sororities, and Independent Living Groups (FSILGS) Office, the Assistant Director provides primary support and advisement to MIT’s Panhellenic Association (Panhel), Multicultural Greek Council (MGC) and Living Group Council (LGC) and the individual chapters and living groups that are recognized under these governing councils, particularly in the areas of leadership, organizational development, and chapter and community programming. The Assistant Director works with Panhel’s seven sororities, MGC’s six fraternities and sororities and LGC’s five independent living groups in collaboration with their governing councils to strengthen the ongoing viability of the FSILG community and to ensure the system offers effective and quality programs that support MIT’s educational mission. The Assistant Director offers resources and skills in the areas of recruitment and intake, event planning, organization activities support, educational and officer training, crisis response, and effective communication between MIT’s Division of Student Life (DSL) and the FSILG Community.

Principal Duties and Responsibilities

Advise Panhel, MGC, and LGC governing boards and individual board members in all areas of management and programming, including oversight of recruitment/intake programs, new member education programs, and risk management programs. Attend weekly cabinet meetings and regularly scheduled council meetings.
Advise the chapter/organization leaders of the Panhel, MGC, and LGC organizations in all areas of management and programming, including risk management, new member education programs, chapter and member development and facility maintenance. Meet regularly with each chapter/organization president.
Assist in and help coordinate the development and implementation of leadership training programs for fraternities, sororities, living groups, and their members, including community service programs, alumni/ae development, officer development and other leadership programs.
Work closely with other members of the FSILG Office team to assist in the development of chapter/organization intervention and support strategies.
Approve event registration processes for Panhel, LGC & MGC councils & chapters. Provide event registration training for student leaders in those councils.

Collaborate with the Assistant Dean of the FSILG Office who advises MIT’s Interfraternity Council (IFC), as well as the Assistant Dean of the Office of Student Conduct (OSC) in advising and training the governing judicial boards for Panhel, MGC, and LGC, mediating complaints between MIT students and organizations, and advise individual students and student leaders, as appropriate.
Assist in selection and training of the Graduate Resident Advisors (GRAs) and development and management of the GRA program.
Supervise the GRAs that live in the Panhel and LGC houses. This includes holding regular GRA cluster meetings and once a month one-on-one meetings.
Collaborate with the FSILG Office team (Associate Dean/Director, Assistant Dean/IFC adviser, GAs/GRAs), DSL Partners (e.g. Student Activities Office and Undergraduate Residential Life) to ensure a diverse slate of programs and an open, welcome environment for all students in the FSILG community.
Serve on Residential & Community Life and Division of Student Life (DSL)-wide committees as necessary.
Assist in the follow up with Dean on Call issues as delegated by the Associate Dean.

Assist Associate and Assistant Deans in their work with individual chapter/organization officers, the FCI, and the AILG Safety, Licensing and Inspection and Accreditation programs to ensure life-safety and risk management compliance. Work with chapters/organizations and MIT Facilities on move-in, move-out, and recruitment preparation support.

Supervision Received

Direct supervision is received from the Assistant Dean of Fraternities, Sororities, and Independent Living Groups.

Qualifications & Skills

MINIMUM REQUIRED EDUCATION AND EXPERIENCE:

Bachelor’s degree required. Minimum 2 years of academic administration, student services, or related work experience required.

Ideal candidates will exhibit a strong adherence to best practices, including AFA Core Competencies, NASPA and ACPA Professional Competency Areas for Student Affairs Practitioners, and CAS Standards. Qualified candidates will embrace a fast-paced, multi-task setting and have the flexibility to adapt to a rapidly changing environment. Excellent interpersonal and communication skills are necessary. Experience and skills in conflict resolution, leadership training, public speaking and writing are necessary, as is good judgment and sensitivity in understanding and relating to students of various backgrounds. Must possess the ability to articulate a student development philosophy in a high intensity academic environment. Must be both team and service-oriented with the ability to work collaboratively with students, alumni, administration, and local officials. Preference will be given to candidates with an appreciation for the value of the fraternal/sorority experience as a component of the college educational experience as well as the ability to be creative and innovative in support of the needs of the MIT campus community. The position requires the successful applicant to secure housing within close proximity to campus. Evenings and weekend hours are necessary.

PREFERRED EDUCATION AND EXPERIENCE:

Master’s degree preferred, preferably in College Student Personnel, Higher Education Administration, or related field.

Apply Online: https://careers.peopleclick.com/careerscp/client_mit/external/search/search.html (Job ID #25403)

Position Overview:

Responsible for coordinating, implementing, and delivering comprehensive health and fitness programs, services, promotions, and outreach initiatives. Provides exceptional service to members and program participants to maximize engagement, outcomes, and overall satisfaction.

Principal Duties and Responsibilities (Essential Functions**):

Supervise the fitness facility; interact with members, monitor equipment usage and participant safety within the DAPER Lincoln Laboratory Fitness Center.
Design and lead engaging group fitness classes that are safe, effective, and appropriate for a wide range of fitness levels and formats.
Develop individualized personal training programs based on participant goals, abilities, and health status, using sound exercise science principles.
Conduct fitness assessments and testing; interpret results and provide tailored exercise and wellness recommendations.
Assess health status of members, ranging from apparently healthy to high-risk populations, and provide appropriate guidance and program modifications.
Create innovative and engaging fitness programming, including class formats and specialty offerings that enhance member participation and retention.
Develop and implement creative motivational incentive programs and challenges to drive engagement and build community.
Coordinate and lead a variety of health improvement programs, promotions, and special initiatives.
Track and evaluate program effectiveness; adjust offerings based on participation, feedback, and outcomes.
Promote programs and services through outreach efforts to attract new members and re-engage inactive participants.
Support membership initiatives, including onboarding, enrollments and equipment orientations.
Develop and maintain marketing and communication materials, including bulletin boards, newsletters, and digital content.
Enforce facility policies and procedures to ensure a safe and welcoming environment.
Perform additional duties and special projects as assigned by the Health Fitness Coordinator

Supervision Received:

Reports directly to the Lincoln Labs Health Fitness Center Manager

Supervision Exercised:

None.

Qualifications & Skills:

MINIMUM REQUIRED EDUCATION AND EXPERIENCE:

REQUIRED: High school diploma or equivalent required. Aerobics and Fitness Association of America, ACE, American College of Sports Medicine, or National Academy of Sports Medicine certification required. CPR/AED certification required. Minimum 3 years related experience required. Requires full working knowledge of general office practices and procedures.

PREFERRED EDUCATION AND EXPERIENCE:

PREFERRED: Bachelor’s Degree in related field. Strong proficiency in group fitness instruction, including class design and delivery. Expertise in personal training and program design. Demonstrated ability in creating engaging incentive programs and challenges. Ability to work independently, strong interpersonal and communication skills, including the ability to motivate others.

Apply Online: https://careers.peopleclick.com/careerscp/client_mit/external/search/search.html (Job ID #25759)

Position Overview:

Reporting directly to the Manager of Events/Rentals, Sport Camps and Scheduling and working in conjunction with MIT departments, students, coaches, faculty, and staff, provides leadership and management for the evening and weekend operations of DAPER Facilities with a primary focus on managing and supervising athletic events. Delivers event support services with all appropriate providers including catering, audiovisual, and custodial services. Establishes work assignments for staff, attends and supervises events, and compiles appropriate data on the usage of facilities relative to events and rentals. Works as part of the DAPER Facilities and Operations Team in the stewardship of department supported programs, services and buildings. Provides evening and weekend coordination and contact with the DAPER Facilities Team, Recreation staff, Intercollegiate Athletics, and Department of Facilities to provide high quality event, rentals, repairs, and custodial support.

General Schedule: Tuesday-Friday 1:30pm-9:30pm and Saturday 7am-3pm during the academic year, schedule subject to change based on facility and event needs, and during the summer.

Principal Duties and Responsibilities (Essential Functions**):

Provide for the efficient operation of the DAPER facilities during evening and weekend hours in support of athletic events, including scheduling of student and support staff to work on second shift and weekends.

Responsible for details related to both internal and external user groups, events hosted by DAPER facilities which include planning of athletic events, coordinating event setups, breakdowns and administrative duties related to events and rentals. Position must coordinate event schedules utilizing scheduling software, maintain relationships with current rental groups, and develop new event revenue streams when possible.

Train and supervise appropriate event staff such as MIT student employees, gameday interns, and part-time temp staff. Provide staff with professional development and evaluations as appropriate.

Work in conjunction with the Assistant Manager of Evening and Weekend Operations to address day-to-day needs including setup, repair, maintenance and custodial support. Also work with the team to monitor and identify repair and replacement items within DAPER facilities.

Establish, maintain and improve customer service in assigned areas.

Provide coordination and response on safety and environmental issues facing the department during evening and weekend hours.

Responsible for implementing MIT’s Emergency Action Plan as necessary during events and facility supervision. Maintains responsibility for ensuring facilities and staff under their supervision meet all applicable EHS requirements including but not limited to regulatory compliance, compliance with MIT policies, required reporting, completion of required training, program documentation, and other EHS Management System requirements.

Complete all administrative and/or departmental paperwork necessary to enable the success of the evening and weekend programs and services offered in DAPER. Particular emphasis is placed on, but not limited to; the administrative responsibilities associated with DAPER intercollegiate events and rentals. Position is responsible for development and accountability for budgets, management reporting, coordination and planning, staffing, scheduling events in Mazevo, ticket operations at select events, parking coordination, etc. Liaise with visiting teams and officials.

Supervises activities with support for a high level of service and manages student staffing for all DAPER events.

Serve on DAPER and other MIT committees and coordinate special projects as assigned.

Supervision Received:

Reports directly to Manager of Events/Rentals, Sport Camps and Scheduling

Supervision Exercised:

Supervision and guidance, as part of the department’s team approach, will be provided to the DAPER Facilities Team as needed, building supervisors, event staff, customer service staff on second shift and weekends and outside contractors as necessary.

Qualifications & Skills:

MINIMUM REQUIRED EDUCATION AND EXPERIENCE:

Bachelor’s degree in a related field required. Minimum 2 years relevant experience. Must have experience in or an in-depth understanding of athletics and recreation with direct experience functioning in support of events. Must have a valid driver’s license and current First Aid, CPR, and AED certification or be willing to obtain.

Additional skills and experience in employee supervision and computer operations are required, must demonstrate and practice effective communication skills both written and verbal. Attention to details and their impact are essential. Must have demonstrated experience and preference working collaboratively in support of shared goals. Must be willing to work a flexible schedule in support of the daily operation.

PREFERRED EDUCATION AND EXPERIENCE: Knowlede of NCAA sport-specific playing and timing rules, Daktronics scoreboards, and A/V equipment.

Apply Online: https://careers.peopleclick.com/careerscp/client_mit/external/search/search.html (Job ID #25771)

Role Overview

The Assistant Director for Strategic Communications has direct oversight of the Conference’s communications, branding, social media and web presence, working with Conference personnel and NEWMAC membership to promote and publicize the Conference through written, visual and social media communications. The Assistant Director also has direct oversight of the Athletic Communications Committee, the Awards Working Group and other committees as assigned by the Executive Director.

Reporting Structure

Reports to: Executive Director, Patrick B. Summers

Direct Report(s): None

Intern(s): TBA

Key Responsibilities

Communications & Brand

Has direct oversight of the Conference’s web presence, including new media, news, website maintenance, record keeping, and social media.
Direct oversight and enforcement the Conference’s brand policies and communications best practices.
Promote the Conference through various forms of new media, written, visual and social media communications.
Responsible for various weekly Conference releases and the Conference Awards program.
Support all aspects of championship administration including but not limited to online ticketing, officiating, and online stores.

Committees & Governance

Has direct oversight of the Athletic Communications Committee and Awards Working Group.
Assist with SAAC and other NEWMAC Committees/Working Groups as assigned.
Liaise with assigned governance committees as assigned by the Executive Director.
Develop reports for assigned committees and move appropriate action through the governance structure.
Disseminate reports in a timely manner to committee members.

Media Rights & Championships

Assist with all aspects of the FloSports Media Rights Agreement.
Assist with championship production requirements.

Other Responsibilities

Serves as primary media contact and liaison with local and national media.
Serve on National and Regional Committees.
Coordinate and plan designated meetings and special events.
Plan and organize Conference programming.
All other duties as assigned.

Skills & Experience

Required

1 year of experience in intercollegiate athletics, athletic communications, web site maintenance, media relations, journalism, new media, marketing or related field. (3-5 years preferred)
Strong leadership abilities and a proven track record of managing complex projects/events and leading teams, content calendars, and creation of original content.
Exceptional verbal, written, and online communication skills are essential.
Must be able to manage multiple responsibilities under tight deadlines.
Ability to work independently.
Knowledge and adherence to NCAA Division III and NEWMAC Conference rules and policies are critical.
Proficient computer skills in the following programs: Microsoft Office, Canva, Adobe Creative Suite, athletics website content management systems, web streaming, and social media platforms such Instagram, X and YouTube.
Bachelor’s degree

Work Environment

Must be able to work remotely from a home office and located within the NEWMAC geographic footprint.
Ability to sit or stand for long periods.
Ability to concentrate for long periods of time.
The position will require travel as well as night and weekend work.

Salary & Benefits

Salary and Benefits: Salary is commensurate with qualifications and experience ranging from $52,500 – $65,000. The NEWMAC provides a comprehensive benefits package that includes health, dental and a retirement contribution.

Application Process: The review of applications will begin on June 30, 2026. Preference will be given to applications received by June 30, 2026, although the review will continue until the position is filled. Applicants should submit a cover letter directly through the MIT Careers site at the link below.

About the NEWMAC

The NEWMAC is an association of 13 selective academic institutions: Babson College, Clark University, U.S Coast Guard Academy, Emerson College, Massachusetts Institute of Technology, Mount Holyoke College, Saint Anselm College (beginning reclassification process with NCAA in 2027-28), Salve Regina University, Smith College, Springfield College, Wellesley College, Wheaton College, and Worcester Polytechnic Institute, that are committed to providing high quality competitive athletic opportunities for student-athletes within an educational and respectful environment that embodies the NCAA Division III Philosophy. The conference also partners with seven Associate Members: New York University (Men’s Volleyball), Norwich University (Football), Simmons College (Rowing), SUNY Maritime College (Football), SUNY New Paltz (Men’s Volleyball), U.S. Merchant Marine Academy (Football), and Vassar College (Men’s Volleyball), while sponsoring 21 sports.

Apply Online: https://careers.peopleclick.com/careerscp/client_mit/external/search/search.html (Job ID #25797)

Position Overview:

The Assistant Director for the CARE Team serves by facilitating the support of students in crisis on behalf of the CARE Team and Support, Wellbeing, and Belonging. The Assistant Director for the CARE Team works in close collaboration with residential life staff, undergraduate and graduate student support deans, mental health clinicians, health care providers, and other support resources on and off campus. The Assistant Director will facilitate wellbeing checks, manage student cases through a database system including opening, following through on, and closing of cases, and help support the collaboration with stakeholders to ensure that students are receiving timely attention and follow up. The Assistant Director helps students that are transitioning to/from MIT due to hospitalizations, leaves, and returns.

This position will start in-person 5 days a week, with a potential for a hybrid four days in-person and one day working from home after an onboarding period. Work from home days need to be flexible.

Principal Duties and Responsibilities (Essential Functions**):

Facilitates the support of students in crisis and works in close collaboration with support resources on and off campus.
Manages booking travel independently and with a travel agency for students and families when timely travel plans are needed
Manages reviewing and triaging incoming Dean on Call reports and concerns for follow up as needed.
Partners with Deans and Student Mental Health and Counseling on individual cases to identify resources for parents/families who need local resources
Oversees shipping and storage support for students receiving assistance from the CARE Team
Leads coordination of emergency apartments including communicating with colleagues in HRS, facilities, transportation, and with families to ensure a smooth visit to campus
Analyzes and maintains data records on student trends through the Division of Student Life’s database, Maxient
Keeps up to date lists of students and coordinate weekly communication to the Care Team Network through Quickbase platform
Leads the compilation of annual reports and other data requests as needed throughout the year
Facilitates support for students with needs including, but not limited to, crisis intervention, hospitalizations, and wellbeing checks
Independently oversees the CARE Team finances including reconciliations, reimbursements, travel, and general budgetary needs
Manages thewellbeing check system for the CARE Team in our online database system and manages follow up with house teams
Perform weekly audits within Maxient and Quickbase platforms
Manages the Committee on Academic Performance list to ensure effective communication with Student Support Services team and follow-up with students
Attends the CARE Team Network meetings, and manages all follow-up action items
Represent the CARE Team during Institute-wide events such as orientation, CPW, and graduation.
Supports the Indirect Impact Team (IIT) during outside crises including timely gathering of student lists
Serves as staff to the Postvention Team
Supports the deans and coordinates closely with Student Support Services and GradSupport to assist with student needs including emergency travel, food insecurity, and other financial issues
Participates in community presentations and trainings on behalf of the CARE Team and Support, Wellbeing, and Belonging
Performs other duties as assigned and engages in special projects under the direction of the Assistant Dean and Director of the CARE Team and the Assistant Dean and Associate Director for the CARE Team

Supervision Received:

Supervision is received by the Assistant Dean and Director of the CARE Team

Supervision Exercised:

None

Qualifications and Skills:

MINIMUM REQUIRED EDUCATION AND EXPERIENCE:

Required bachelor’s with two years of experience in higher education and interest in student support/wellbeing required. Possess knowledge of general needs of college students, college student health/mental health, and risk factors for college student population. Demonstrated proactive approach to problem-solving. Ability to advise students and work collaboratively with faculty, administrators and students is essential. A desire to work with a diverse population, and an interest in human services and supporting individuals in distress is critical. Ability to effectively manage competing priorities, including immediate concerns and routine and longer-term project work. Must possess strong interpersonal and communication skills and be able to multitask. Must use excellent judgment and discretion in handling confidential information. Initiative, flexibility and ability to work in a high energy, dynamic environment is necessary. Willingness to participate in infrequent unscheduled evening, weekend, and after-hours work. Ability to work with spreadsheets, databases, web software and generally navigate technology is a prerequisite. At times, this position requires moving across campus, moving small boxes and other items, and navigating multiple flights of stairs.

Must be able to lift and carry boxes, storage bins, and small furniture. Ability to maneuver heavy rolling bins or platform dollies.

PREFERRED EDUCATION AND EXPERIENCE:

Preferred master’s degree in higher education, counseling, or related fields.

Apply Online: https://careers.peopleclick.com/careerscp/client_mit/external/search/search.html (Job ID #25796)

Position Overview:

The Alumni/Wang Evening working Shift Leader will lead the customer service team on the day-to-day operations at the Alumni Pool & Wang Fitness Center. This position is responsible for ensuring facility access security and safety, supervising on-shift staff, performing registrations for memberships and instructional programs, provides towel service, serves as a backup lifeguard, provides customer service support, and resolves conflict. Ultimately, this position will ensure all aspects of their shift run smoothly and effectively. The Shift Leader will be crossed trained to work all frontline positions and must be open and flexible to work during all operational hours at both the Alumni/Wang Center and the Zesiger Center. The position is scheduled to work 1:30PM – 9:30PM, Monday – Friday.

Principal Duties and Responsibilities (Essential Functions**):

Maintains facility access security and safety throughout shift using Genetec Security software
Processes all registrations for Aquatics, Fitness, and Member Services using Club Automation management software.
Processes all membership, locker, and towel service online change requests in addition to membership hold submissions for Member Services. Monitors and follows up on the status of requests through email and the Club Automation Communication Center. Communicates with locker managers regarding cancellation status.
Submits facility work requests to MIT Facilities, communicates all maintenance and repair issues to the Assistant Director of Alumni/Wang.

Other duties as assigned.

Collaborates and effectively communicates with full-time Member Services and Operations staff in regards to daily membership administrative responsibilities (e.g. membership status reminder emails, rejected credit card collection, daily ID card deactivations, insurance documentation requests).

Acts as the Point of Contact (POC) for the facility when scheduled; responds to, and reports on emergency/incident/accident situations as they arise.

Responds to messages sent to the Member Services customer service email address and AI chatbot as necessary.

Attend and participate in all Member Services in-service trainings, management meetings, and weekly one-on-one meetings with supervisor.

Serves as the secondary lifeguard for the Alumni Pool while on duty; provides support for the primary lifeguard and Wang Fitness staff.

Enhances the lives of our community by demonstrating the type behavior and decision-making skills that are in line with our quality standards (Safety, Approachability, Knowledge)

Assists in managing the A/W pro shop and locker rental operations which includes: inventory, allocation, notifications, cleanout, and storage fee collection

Supports the Assistant Director of Alumni/Wang with the management of card deactivations for monthly payment credit card rejections.

Supervision Received:

Supervised by Assistant Director of Member Services and Operations, Alumni/Wang

Supervision Exercised:

Leads on-shift staff during designated shift.

Qualifications & Skills:

MINIMUM REQUIRED EDUCATION AND EXPERIENCE:

High School Diploma
Minimum of 3 years of customer service experience required.
Experience with Microsoft Office programs: Outlook, Excel, and Word.
Excellent verbal and written communication skills.
Excellent at multi-tasking while possessing a professional demeanor and attitude.
American Red Cross certification in Lifeguarding, or an ability to obtain within 60 days.
Candidates must be team oriented and self-motivated.

PREFERRED EDUCATION AND EXPERIENCE:

Associates or Bachelor’s degree in Facility Management, Operations, Recreation Management or related field
Experience with a point of sale system
Apply Online: https://careers.peopleclick.com/careerscp/client_mit/external/search/search.html (Job ID #25795)
** To comply with regulations by the American with Disabilities Act (ADA), the principal duties in position descriptions must be essential to the job. To identify essential functions, focus on the purpose and the result of the duties rather than the manner in which they are performed. The following definition applies: a job function is essential if removal of that function would fundamentally change the job.

Position Overview: This is a 12-month, full time, benefits eligible position. Reporting to and receiving assigned work and direction from the Director of Varsity Equipment Room Operations. The Varsity Equipment Assistant provides essential coverage to assignedsports in regards to the day-to-day operations of athletic equipment room management. The Varsity Equipment Assistant is expected to maintain, prepare, and issue uniforms/apparel and equipment to varsity sports teams; provide daily laundering of uniforms, loops and towels, repair and maintain athletic equipment; monitor and update inventory. Night and weekend work as required. Perform related duties as assigned.

Principal Duties and Responsibilities (Essential Functions**):

Performs other duties as assigned.
Attends the service window for varsity athletes.
Prepares equipment and apparel for, and assists with, distribution and return of inventory.
Assists with equipment contract management.
Assists teams in practice, game, and meet preparation as needed.
Maintains apparel and equipment inventory for assigned teams as well as maintenance on these items to ensure safety and performance standards.
Assists head coach to ensure all equipment meets NCAA safety regulations and complies with all NCAA rules and regulations.
Sets up team locker room before practice, games, and meets.
Performs daily laundry for varsity sports.
Provides head coaches with inventory information to assist in budget planning.
Provides equipment manager with information needed to bill for unreturned items.

Supervision Received:

Supervision is received from the Director of Varsity Equipment Room Operations.

Supervision Exercised:

None

Qualifications & Skills:

MINIMUM REQUIRED EDUCATION AND EXPERIENCE:

High School Diploma or equivalent required. Valid driver’s license required. Must obtain Athletic Equipment Managers Associate certification within 18 months of employment.

PREFERRED EDUCATION AND EXPERIENCE:

Work may require moving objects weighing 10 to 20 lbs. Work may require traversing long distances or moving from site to site.

Apply Online: https://careers.peopleclick.com/careerscp/client_mit/external/search/search.html (Job ID #25840)

General Responsibilities

This is a full-time assistant coaching position. The responsibilities include assisting the Head Coach of Heavyweight Men’s Crew with all aspects of conducting a successful crew program, including but not limited to: recruiting, administration, weekly practice sessions, budget management, alumni stewardship, scheduling of competitions, team travel, counseling of students, and compliance with NCAA and conference rules and regulations. All activities to be conducted under the overall supervision of the Director of Rowing.

Roles and Responsibilities

Assist the head coach in leading a quality varsity program that is competitively challenging and meets the needs of participating students.

Recruit academically qualified student-athletes. This includes:
- Developing an understanding of MIT’s admissions standards and procedures.
- Identifying and recruiting potential student athletes who meet MIT’s academic standards.
- Maintaining all required recruiting records, including those related to contacts, evaluations, official visits, phone calls, etc.
- Having primary responsibility on the heavyweight men’s coaching staff for recruiting communications and travel.
- Working with head coach and other MIT crew coaches to increase walk-on numbers and retain walk-on athletes.

Under the supervision of the head coach, develop and implement a training plan for novice and lower-boat rowers, with an emphasis on rowing proficiency, physical development and team building. Oversee daily practice sessions.

Assist the head coach in fostering alumni engagement with and support of the team.

Assist the head coach in overseeing all administrative aspects of the program. This includes but is not limited to:
- Keeping a calendar of administrative duties and deadlines, including required DAPER meetings and paperwork.
- Working with the head coach to ensure that all administrative duties and deadlines are fulfilled.
- Working with the head coach and Director of Rowing to manage the program’s budget.
- Assist the head coach with planning home and away contests, including working with other host institutions and MIT personnel in event management.
- Completing travel expense reports in a timely manner.

Provide team statistics and other relevant materials to Director of Athletics Communications. Specifically:
- Submit race summaries to the sports information office within 24 hours of each contest.
- Obtain photographs of the team suitable for use in communications with alumni (Squaring the Blade and email updates) and by the sports information office.

Cooperate with other crew coaches and staff in sharing boathouse resources, duties and responsibilities, as directed by the Director of Rowing.

Ensure proper safety precautions are followed at all times.

Participate in collaborative activities across DAPER.

Adherence to regulations and completion of forms associated with MIT, conference and national governance regulations at the NCAA Division I membership level.

Assist head coach with rigging shells and maintaining equipment.
Competent fulfillment of other administration duties as assigned.

Supervision Received:

Supervision is received from the Head Coach of Heavyweight Men’s Rowing.

Contacts Required to Perform Duties:

MIT Athletics Department contacts include Sports Administration, Sports Information, Equipment, Facilities, Sports Medicine, and Business Office. MIT contacts include units within the Division of Student Life, Admissions Office, Alumni Office, Treasurer’s Office, Insurance and Legal Affairs, Procurement, Department of Facilities.

Requirements:

5 years rowing and/or coaching experience, preferably at the Division I level. A Bachelor’s degree is required. Proven experience in recruiting to a highly selective institution is desirable. Administrative, interpersonal/communication skills and computer skills are essential. Appropriate certifications in First Aid, CPR, AED, and Biohazards are required within an appropriate time of hire. Employment is conditional upon successful completion of a background check.

MIT is an Affirmative Action Equal Opportunity Employer. Minorities and women are encouraged to apply.

Position Type:

Other academic

Apply Online: https://careers.peopleclick.com/careerscp/client_mit/external/search/search.html (Job ID #25841)

Reports To:

Reports to the Supervisor of Nightwatch Operations. Will be primarily assigned to work in one or more specific dormitories but may be re- assigned to other dormitories on an as needed basis.

General Summary:

The Dormitory Patrol is responsible for monitoring the dormitories, enforcing security protocols and responding/reporting any unsafe incidents or conditions.

Primary Functions:

Observe and patrol designated dormitory to prevent/report unlawful entry and vandalism.

Monitor security cameras, fire and smoke alarms, window locks, interior and exterior lights.
Reports any need for maintenance or repair.
Responds to incidents of fire, medical emergency, flooding, water discharge, hazardous materials, and other incidents by contacting emergency personnel or other responders. Takes preliminary steps consistent with applicable training.
Monitor two-way radio and respond to calls from the Operations Center and/or the Supervisor.
Monitor residents and guests who are entering buildings and report all trespassers to the MIT Police.
Approach and interact with students and visitors who are violating policies. Inform them of the policies and direct them to comply with the policies. When necessary, ask students or visitors to provide identification. Contact MIT Police whenever necessary.
Submit scheduled written, electronic, and oral reports and provide information regarding unusual incidents.
Perform resident lock outs.

License/Certification:

Drivers License preferred. (A Driver’s License is required in order to serve as the 10%er Dormitory Patrol on a shift.)

Years of Experience:

One year of security experience or other relevant experience preferred
One year experience working in a higher education residential environment preferred

Customer service experience working in university or High School environment or other relevant work environment preferred

Education:

High School Diploma or equivalent required.

Moving Requirements:

Ability to move 50 pounds.

Working Conditions:

Frequent prolonged periods of time of moving throughout the dormitory including ascending/descending stairs may be required.
Personal Protective Equipment must be worn when required by the needs of the assignment.
Required to wear Department provided uniform and carry guard tour device and two way radio.

Availability:

This is an essential position in accordance with the MIT Policy on Emergency Closing or Early Release. During emergencies, employees in this title are excused from their regularly scheduled work only with the specific authorization of their supervisors, regardless of any public announcement that the Institute is closed.

Common Requirements:

Must treat colleagues, supervisors and all members of the MIT community in a professional and respectful manner. Acts in a manner that is consistent with the Department’s goal of providing high quality service to the Department’s customers. Must comply with all MIT and Department Policies and Procedures.
Must have the sufficient language/communication skills to communicate with supervisor, colleagues and customers as required by the position. Must be able to read and understand written directions, safety signage and other documents. Must be able to use email, the IT equipment that is utilized for work order tracking software, and other types of job specific technology once Management has provided the necessary training.
Must be able to successfully work independently and as a member of a team based on the varying nature of different tasks.Must report any unsafe conditions or hazards to immediate supervisor.This job description is intended to provide a summary of the position. It is not a complete list of all of the duties. An employee may be required to perform other duties that are related to the primary functions listed in the job description.
MIT will conduct a background check (including checking criminal records) for finalists. For current MIT SEIU members, this background check will be done for finalists who are bidding for a promotion or for a voluntary transfer to another classification unit.

Apply Online: https://careers.peopleclick.com/careerscp/client_mit/external/search/search.html (Job ID #25674)

Careers in the MIT Division of Student Life

DSL Open Positions

General Manager-Endicott House

Desk Associate-Housing & Residential Services

Assistant Director- Fraternities, Sororities, & Independent Living Groups

Health Fitness Service Assistant (Lincoln Lab)-DAPER Facilities

Assistant Manager of Facility Events and Rentals-DAPER Facilities

Assistant Director for Strategic Communications-NEWMAC

Assistant Director-CARE Team

Shift Leader, Evening Member Services and Operations, Alumni/Wang-DAPER Recreation

Varsity Equipment Assistant-DAPER Facilities

Assistant Men’s Heavyweight Crew Coach-DAPER Intercollegiate Sports

Dormitory Patrol-Housing & Residential Services