adMIT One Ticketing

There is a flat 6% service fee on sales with a minimum of $50. The 6% fee can be either customer paid (added to the cost of each ticket) or event paid (deducted from proceeds). Other ticketing services often charge a service fee, a per ticket fee, and credit card transaction fees. Check out the fee comparison with popular ticket services below.

The minimum $50 charge per event applies to both free and paid events.

Ticket Refunds/Event Cancellations: If an event allows ticket returns, the fee for each credit card or TechCASH refund is $2.50 per ticket. Event organizers can also refund ticket sales directly to customers outside of adMIT One.

Electronic scanners are available for rent from us for self-service use. We require a minimum of 10 business days to arrange scanner rentals.

MIT departments and student groups will have ticket sale proceeds transferred to their account in SAP. External groups will have their payment processed via MIT Accounts Payable. Payment transfers will be processed after the event date, on (or near) the 1st and 15th of each month.  Payments cannot be tranferred prior to the closing of ticket sales, and refunds cannot be processed after funds have been transferred.

Once your event is posted to the adMIT One box office, just direct your audience to tickets.mit.edu!  All current and upcoming events are posted to this site.  Don’t confuse your customers by publishing long and complex URLs. Just tell them “tickets.mit.edu.” Customers can even purchase tickets for multiple events within the same shopping cart.  

Another feature of our site allows for fundraising drives whereby customers can pledge whatever amount they choose instead of purchasing a ticket a defined price.  This feature also works well for in-person sales!  For example, if you’re hosting an event where you’ll be selling various merchandise at varying prices, the customers can select what they want and you can calculate the total, then direct them to tickets.mit.edu to make payment.  You’ll be able to see the payments in real time using the admin tool.  E-mail tickets@mit.edu for more information.

Have a large event in Kresge and want assigned seats? We can do that. Just let us know when you submit your registration form.

To start the process of selling tickets for your event, complete the adMIT One event registration form. If you still need assistance, please e-mail us.

The adMIT One Ticketing Service is a centralized box office managed by and for the MIT community. We work closely with student groups, MIT departments, and external organizations to ensure that each event is as successful as possible.

When exploring your options, make sure you consider all fees charged by ticketing services beyond the service fee. The adMIT One all-inclusive rate is 5% (6% as of 7/1/2025) where the external providers charge at least double this after all fees and charges are realized.