Support Services

The resources on this page have been updated for Spring 2021.

You shouldn’t have to think about where to turn for help. Just ask.


Taking Care of Yourself Through Challenging Times

When there are major events at MIT or in the world, we know that students are impacted in a variety of ways. During these difficult times, we encourage students to reach out for support if they need it. If you would like to speak to someone, but aren't sure where to begin, contact one of these offices:

Weekdays from 9:00 AM – 5:00 PM ET

Weekdays from 5:00 PM – 9:00 AM ET, weekends, and holidays:

Academic and Personal Support

The offices below are available during regular business hours (weekdays from 9:00 AM – 5:00 PM ET) for non-emergency consultation and support. Staff are prepared to connect with you in a variety of ways, including phone, email, and Zoom.

Disability and Access Services (DAS) supports students with disability accommodations and access needs.

  • Email
  • If you are already approved for accommodations, please remember to contact your faculty to work out accommodation logistics.

The Institute Discrimination & Harassment Response Office (IDHR) (formerly Title IX & Bias Response Office) serves as the central office addressing discrimination and discriminatory harassment (including sexual misconduct, intimate partner violence, and stalking) for students, faculty, staff, and postdocs.

OGE GradSupport provides consultation and advocacy to graduate students on matters related to academic and life challenges to enhance wellbeing. OGE has developed graduate student-specific resources related to COVID‑19 and emergency financial assistance.

  • Email or call 617-253-4860
  • If you have worked with a dean in GradSupport previously, please reach out to them directly.

The Office of Religious, Spiritual, and Ethical Life (ORSEL) is available for anyone who needs support. Chaplains are available by phone, email, and remote video conferencing to listen, talk, and be present for you.

Student Mental Health & Counseling Services (SMHCS) works with students to identify, understand, and solve problems, and to help transform that understanding into positive action.

  • Call 617-253-2916
  • If you have an existing relationship with a clinician, please reach out to them directly for non-urgent consultations.

Student Support Services (S3) is providing remote support to undergraduate students through academic and personal challenges.

  • Email or call 617-253-4861 and leave a voicemail
  • If you have worked with a staff member in S3 previously, please reach out to them directly.

Violence Prevention and Response (VPR) supports survivors and those in their communities in seeking safety and support.

  • Email or call 617-253-2300 and leave a voicemail
  • If you have worked with a staff member in VPR previously, please reach out to them directly.

After-hours and 24/7 Resources

The Dean on Call is available to support students on nights, weekends, and holidays.

  • Call 617-253-1212 and ask to speak with the Dean on Call. If you provide your name and phone number, the Dean on Call will call you back.

MIT Police are available to respond to on-campus emergencies.

  • Call 617-253-1212

Student Mental Health & Counseling Services (SMHCS) Clinician on Call is available when SMHCS is closed during nights and weekends.

  • Call 617-253-2916

Urgent Care at MIT Medical

  • Call 617-253-4481, MIT Medical’s 24-hour help line, if you aren't feeling well and need care right away.