SOLE Help Hours

If you need to speak with a member of the Student Organizations, Leadership and Engagement Office, you will need to sign up for a 20-minute block of time.  Help Hours are held Monday through Friday over Zoom. If you prefer to meet in person, please let us know in advance.

If you have questions regarding:

  • Car rental: Please book with Ramon Downes.
  • Contracts: Please book with Paul Murphy or Ramon Downes.
  • Events: Please book with Paul Murphy, Gabi Soares, or Ana Sofía Lucena Navarro
  • Financial resources and processes: Please book with Ramon Downes or Mary Mango.
  • MIT COVID policies: Please book with Paul Murphy.
  • Leadership programs: Please book with Kat Waxstein.
  • Safety plans, minors, and alcohol: Please book with Paul Murphy or Gabi Soares.
  • Travel registration & card: Please book with Paul Murphy, Ramon Downes or Gabi Soares.
  • Cash-Box request: Please book with Connor Perez or Ana Sofía Lucena Navarro
  • Engage: Please book with Gabi Soares or Ana Sofía Lucena Navarro 
  • Student employment request: Please book with Ana Sofía Lucena Navarro 
  • Undergraduate Association questions: Please book with Connor Perez 

The calendars are available below:

Ana Lucena Navarro, available on Mondays, from 12-2 pm (via Zoom)

Ramon Downes, available on Tuesdays, from 2-4 pm (via Zoom)

Gabi Soares, available on Wednesdays, from 2-4 pm (via Zoom)

Connor Perez, available on Wednesdays, from 2-4 pm (via Zoom)

Kat Waxstein, available on Fridays, from 10 am -12 pm (via Zoom)


Walk-in Financial Processing Clinic

Thursdays with Mary Mango in W20-555 Mango Lounge from 2-4 pm - No appointment required

Mary Mango holds walk-in financial processing clinics every Thursday between 2 to 4 pm in W20-555 Mango Lounge. You don’t need to book office hours to attend these clinics.  Simply stop by with your computer, and Mary will help you navigate the financial processes, including RFPs, financial reports, account balances, travel-related finances, and much more.