Student Support Services
(S3)

Contact Us

S3 is a friendly and easily accessible hub of support for MIT students. Whether you are struggling with a PSET due to personal hardship, you feel too ill to take an exam, you are considering taking time away from the Institute, or you just aren't sure who to talk to, we can help.
 

For Fall 2021, S3 is operating under a hybrid model. All walk-ins will be virtual. Appointments must be scheduled ahead and can take place either in-person or virtually. There are several ways you can connect with S3.
Email: s3-support@mit.edu (If you are connected to a dean, please email your dean directly).
Phone: 617-253-4861
Virtual Walk-ins: Monday-Friday, 10:00AM-12:00PM and 2:00PM-4:00PM EST
Walk-in Location: S^3 Help Queue (log in with your Kerberos).


For urgent concerns or after hours:

Campus Police/EMS: (617) 253-1212 or dial 100 on campus
MIT Medical Urgent Care: (617) 253-4481
MIT Student Mental Health and Counseling Services walk-in hours: Monday through Friday, 2:00 pm to 4:00 pm, (617) 253-2916
MIT Student Mental Health and Counseling Services Clinician on Call: (617) 253-4481, nights/weekends
Dean on Call: via campus police, (617) 253-1212, nights/weekends
VPR for interpersonal violence prevention and survivor support: (617) 253-2300