Contact Us

We are open Monday through Friday from 9:00 am to 5:00 pm, and our walk-in hours are 10:00 am to 11:00 am and 2:00 pm to 3:00 pm.

We are located in Building 5-104, directly off of Lobby 7 at the 77 Massachusetts Avenue entrance to MIT. See the MIT Google map or MIT Campus Accessibility map for directions.

Contact us by phone at (617) 253-4861 with questions or to schedule an appointment.

Submit an appointment request here.

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While MIT is operating remotely due to COVID‑19, Student Support Services (S3) is committed to continuing to support students in a virtual environment. If you need help or support during this time, please email s3‑ and someone will respond to you as soon as possible. If you are connected to a dean, please email your dean directly. You can also call 617-253-4861 and leave a voicemail.