Student Support Services

Student Support

Help in an accessible and
respectful environment

The Help Queue will be closed June 13 – August 15.
You can schedule a time to speak with a S^3 dean by emailing or by reaching out to your dean directly.

S3 is a friendly and easily accessible hub of support for MIT undergraduate students. Whether you are struggling with a PSET due to personal hardship, you feel too ill to take an exam, you are considering taking time away from the Institute, or you just aren't sure who to talk to, we can help.


If you are a graduate student, please visit GradSupport to see how you may utilize this resource!

S3 is operating under a hybrid model. All drop-ins will be virtual, and drop-ins are closed this Summer 2022. Appointments must be scheduled ahead and can take place either in-person or virtually. There are several ways you can connect with S3.
Email: (If you are connected to a dean, please email your dean directly).
Phone: 617-253-4861
Virtual Drop-ins (closed Summer 2022): Monday-Friday, 10:00AM-12:00PM and 2:00PM-4:00PM EST
Drop-in Location: S^3 Help Queue (log in with your Kerberos).

Daytime Resources (Monday - Friday; 9:00 AM - 5:00 PM ET)
Student Mental Health & Counseling (SMH&CS) - 617-253-2916
GradSupport (Graduate Students) - 617-253-4860
Violence Prevention and Response Hotline - 617-253-2300
Questions -

24/7 and Night and Weekend Resources
Dean on Call - 617-253-1212
MIT Police - 617-253-1212
SMH&CS Clinician on Call - 617-253-2916

Check out our 3-Minute Tip video series!