HRS Leadership Team

Working to enhance residents’ living and learning environments.


 

The Housing & Residential Services (HRS) Leadership Team works to advance the mission of the department by leading key initiatives to enhance MIT's distinctive residential experience.  Housing assignments, operations, technology, communications, and housing capital and renewal projects, are managed by members of the Leadership Team, who work closely with colleagues within the Division of Student Life and across the Institute. 

David Friedrich

Sr. Associate Dean
Email: dfriedr@mit.edu 
Tel. (617) 253-2811
Pronouns: He/Him/His

 

 

 

David has been at MIT since July 2017 and is responsible for oversight of the department of Housing & Residential Services (HRS) within the Division of Student Life (DSL). HRS handles housing operations for all MIT graduate and undergraduate residential facilities including housing assignments, maintenance, communications, summer conference housing, and residential security. He is actively involved in planning for renovation and renewal of the MIT residential system as well as capital project planning across the DSL. Outside of work, taking in a Red Sox game at Fenway Park, coaching little league, and sailing are favorite pastimes.

Rich Hilton

Assoc. Dean and Director for Residential Services and Operations
Email: rhilton@mit.edu
Tel. (617) 253-1392
Pronouns: He/Him/His

 

Rich joined Housing & Residential Services in April 2019, and currently serves as Associate Dean and Director for Residential Services and Operations.  Within this leadership role, Rich oversees MIT residential services and operations, an around-the-clock operation that encompasses graduate and undergraduate housing assignments, billing, summer conference housing, off-campus housing support, technology, maintenance, housekeeping, residential front desk support, and security services across the Institute’s residential facilities.

Dennis Collins

Director of Capital Renewal and Renovation
Email: colins@mit.edu
Tel. (617) 253-5145
Pronouns: He/Him/His


 

Dennis Collins is a well-established member of the Housing & Residential Services team, where he has served for nearly 30 years.  Dennis started his career at the Institute more than 30 years ago as a food service manager for in-house dining, later becoming a House Operations Manager and future leader in the department.  Within his current role as Director of Capital Renewal and Renovation, Dennis oversees capital construction and renovation projects, manages day-to-day repair and maintenance needs of MIT’s residences, and spearheads upgrades to house programming spaces.  Throughout his career, Dennis has strived to ensure that MIT’s standards for quality, customer service and value to residents and the greater MIT community are achieved.  

Dennis is a decorated member of HRS’ Leadership Team, having been awarded the Murphy Award (2003), the Infinite Mile Award (2006, 2011), FSILG Advocate Award, Excellence Award (2014), and the Institute’s prestigious Billard Award (2021).  Dennis enjoys time with family and has been married nearly four decades.  He is a proud father to two children and grandfather of two.

Hal Resington

Associate Director, Business Systems Operations
Email: halrez@mit.edu
Tel. (617) 253-0191
Pronouns: He/Him/His


 

 

Hal joined MIT in 2020 as Associate Director for Business Systems Operations for Housing & Residential Services (HRS).  Within this role, Hal oversees the management of a suite of HRS business technologies and enterprise applications.  Prior to joining MIT, he worked within Residential Life at Brown University.  Hal holds a dual master's degree in education and e-commerce.  When he's not in the office, Hal enjoys the many forms of art, including architecture, performing arts and design.

Mary K. Casey Liñan

Sr. Manager of Special Initiatives
Email: mkcasey@mit.edu
Tel. (617) 253-5119
Pronouns: She/Her/Hers
 


 

 

Mary serves as a project manager for Housing & Residential Services and assists with the planning and logistical support for a range of initiatives that advance the strategic priorities of the department within the Division of Student Life. She has been at MIT since 2015 and with HRS since 2019. Outside of work, Mary enjoys creative writing, baking, and camping with her family, including her dog Finn!

Milo Alto

Sr. Administrative Assistant
Email: miloalto@mit.edu
Tel. (617) 253-2811
Pronouns: He/Him/His




 

 

Milo joined Housing & Residential Services (HRS) in 2015.  His responsibilities include supporting the HRS Senior Leadership Team, including the Senior Associate Dean, and coordinating various department programs and initiatives.  Milo works closely with colleagues across MIT’s Division of Student Life and is often the first person to greet visitors as they arrive at the HRS office in W59-200.    

Outside of the office, Milo enjoys caring for and spending time with his three Italian Greyhounds (Fresco, Ziggy, and Sage), making and listening to music, creating art (by foraging the seashore for found objects), and swimming in whatever body of water is nearest at the moment.   

Zachary Tsetsos

Sr. Communications Manager
Email: ztsetsos@mit.edu 
Tel. (617) 253-0585
Pronouns: He/Him/His

 

Zachary manages all aspects of communications to MIT community members from Housing & Residential Services (HRS), and works to develop and implement a comprehensive strategic marketing plan for HRS.  Zachary also assists with communication and marketing efforts for MIT Dining. Prior to MIT, Zachary served in several different roles within the Massachusetts Senate, including Deputy General Counsel. Zachary serves as a Commissioner on the Massachusetts Commission on LGBTQ Youth, is admitted to the Massachusetts Bar, and is a former member of the Massachusetts Board of Elementary and Secondary Education.  Outside of the office, you’ll find Zachary exploring foreign countries or enjoying time with family.