DSL Open Positions

Student Support Services

Dormotory Patrol

Housing & Residential Services

General Summary

The Dormitory Patrol is responsible for monitoring the dormitories, enforcing security protocols and responding/reporting any unsafe incidents or conditions.

Primary Functions

Observe and patrol designated dormitory to prevent/report unlawful entry and vandalism .
Monitor security cameras, fire and smoke alarms, window locks, interior and exterior lights.
Reports any need for maintenance or repair.
Responds to incidents of fire, medical emergency, flooding, water discharge, hazardous materials, and other incidents by contacting emergency personnel or other responders. Takes preliminary steps consistent with applicable training.
Monitor two-way radio and respond to calls from the Operations Center and/or the Supervisor.
Monitor residents and guests who are entering buildings and report all trespassers to the MIT Police.
Approach and interact with students and visitors who are violating policies. Inform them of the policies and direct them to comply with the policies. When necessary, ask students or visitors to provide identification. Contact MIT Police whenever necessary.
Submit scheduled written, electronic, and oral reports and provide information regarding unusual incidents.
Perform resident lock outs.

Supervision Received

Reports to the Manager of Evening Operations. Will be primarily assigned to work in one or more specific dormitories but may be re-assigned to other dormitories on an as needed basis.

Supervision Exercised

None.

Qualifications and Education

No License Required. (A Driver’s License is required in order to serve as the Lead Dormitory Patrol on a shift.

One year of relevant experience preferred.

High School Diploma or equivalent required.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Availability

This is an essential position in accordance with the MIT Policy on Emergency Closing or Early Release. During emergencies, employees in this title are excused from their regularly scheduled work only with the specific authorization of their supervisors, regardless of any public announcement that the Institute is closed.

Common Requirements

Must treat colleagues, supervisors and all members of the MIT community in a professional and respectful manner. Acts in a manner that is consistent with the Department’s goal of providing high quality service to the Department’s customers. Complies with all MIT and Department Policies and Procedures.
Must have the sufficient language/communication skills to communicate with supervisor, colleagues and customers. Must be able to read and understand written directions, safety signage and other documents. Must be able to write and use e-mail. Must be able to use the IT equipment that is utilized for work order tracking software and other types of job specific technology once Management has provided the necessary training.
Must be able to successfully work independently or as a member of a team based on the varying nature of different tasks.
Must report any unsafe conditions or hazards to immediate supervisor.
MIT will conduct a background check (including checking criminal records) for finalists. For current MIT SEIU members, this background check will be done for finalists who are bidding for a promotion or for a voluntary transfer to another classification unit.
This job description is intended to provide a summary of the position. It is not an exhaustive list of all of the duties. An employee may be required to perform other duties that are related to the primary functions listed in the job description.

Apply online. Job Code: 20423

Director of Track and Field and Cross Country/Head Coach Track and Field

DAPER Intercollegiate Sports

General Responsibility:

This is a full-time (10-month appointment) benefits eligible position. The Director of Track and Field and Cross Country/Head Coach Track and Field/Physical Education & Wellness Instructor responsibilities will include the management and oversight of all facets of the MIT Track and Field and Cross- Country programs. This position will also serve as primary coach for sprint and hurdle events. Additional responsibilities include but are not limited to: administration, budget management, alumni stewardship, recruiting, scheduling of competitions, meet management, including hiring officials, team travel, weekly practice sessions, advising of students, and compliance with NCAA and conference rules and regulations. In addition, this position will include teaching responsibilities and instruction in the required physical education and wellness activities program. Additional responsibilities may include department wide duties as assigned.

Roles and Responsibilities:

Leads a high-quality varsity program(s) that is competitively challenging, well organized and administered, based on sound coaching techniques and instructional strategies and has a positive retention rate
Oversight of all administrative aspects of the operation of a collegiate track and field and cross-country athletic program(s). This includes but is not limited to developing budgets, defining expenses, on-going budget management, prompt reconciliation of team-related expense reports, appropriate organizational duties affiliated with facility usage, staff appointment, supervision and performance evaluation, practice planning and equipment management procedures.
In conjunction with Assistant or Associate Director of Athletics, define budget needs including equipment, team travel, uniforms and personnel
In collaboration with Director of Athletics-Department Head and/or Assistant or Associate Director of Athletics, as well as other members of the athletic department, assist with fundraising responsibilities including building and maintaining relationships with Alumni through newsletters, phone-a-thons, and departmental Alumni activities.
Recruit academically qualified student-athletes to a highly selective science and engineering-oriented institution and maintain an appropriate number of student-athletes on the team.
Scheduling home and away contests including working with other host institutions and MIT personnel in event management.
Recruit, supervise, mentor and evaluate head cross-country/distance coach and assistant coaches
Ensure proper safety precautions regarding student-athletes’ training and health are followed at all times including DAPER Risk Management procedures.
Demonstrates adherence to DAPER Risk Management procedures, as well as timely and effective communication with Sports Medicine to ensure the health and safety of the student-athletes.
Provide oversight of facilities in order to ensure healthy and safety of users (i.e. condition of the track, electronic equipment).
Teaches instructional activity courses in the required Physical Education and Wellness program. These duties include syllabus development, attendance, grading as well as attending meetings specific to physical education and wellness and curriculum development.
Awards up to four points per season in accordance with guidelines towards the general institute requirement of eight points through the Physical Education and Wellness Office for student participation in varsity athletics.
Participate in collaborative activities across the Division for Student Life (DSL) and within the Department of Athletics, Physical Education and Recreation (DAPER) through service on committees and mentoring colleagues.
Provide team statistics and other relevant materials to Director of DAPER Communications, Promotions and Marketing.
Adherence to regulations and completion of forms associated with MIT, conference and national governance regulations at the NCAA Division III membership level.
Member in good standing in sport’s National Coaches Association or governing body.
Competent fulfillment of other administration duties as assigned.

Supervision Received

Supervision is received from Assistant or Associate Director of Athletics and Director of Physical Education and Wellness.

Supervision Exercised

Supervision is exercised over the Head Cross-Country/Distance Coach and Assistant Coach/es.

Annual Review

Annual Review process includes metrics from varsity athletics including student-athlete evaluation, self-evaluation and administrator’s evaluation as well as physical education and wellness student feedback, observation, self-evaluation and administrative duties.

Contacts Required to Perform Duties

DAPER contacts include but are not limited to: Physical Education and Wellness Office, Sports Administration, Office of Communications, Promotions and Marketing, Equipment, Facilities, Sports Medicine, and Business Office. MIT contacts include units within the Division of Student Life, Admissions Office, Alumni Office, Treasurer’s Office, Insurance and Legal Affairs, Procurement, Department of Facilities and Resource Development.

Contacts Required to Perform Duties

Five years coaching experience preferably at the college or university level. A Bachelor's degree is required: a Master’s degree is preferred. Degree(s) in Physical Education and Wellness or related field is highly desirable. Previous experience in teaching physical education and wellness activities is also preferred. Proven experience in recruiting to a highly selective institution desirable. Administrative, interpersonal/communication skills and computer skills are essential. Appropriate certifications in First Aid, CPR, AED, and Biohazards are required within 30 days of hire. Employment is conditional upon successful completion of a background check.

Application Process

Applications will be accepted until position is filled. Please submit cover letter, resume and names and contact information of three references.

** To comply with regulations by the American with Disabilities Act (ADA), the principal duties in job descriptions must be essential to the job. To identify essential functions, focus on the purpose and the result of the duties rather than the manner in which they are performed. The following definition applies: a job function is essential if removal of that function would fundamentally change the job.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 22383

Waitperson

Endicott House

Basic Function and Responsibility

Responsibilities will have emphasis on maintaining the high standards of guest satisfaction related to food service, as well as maintaining cleanliness and proper sanitation of the Food & Beverage service areas.

Characteristic Duties and Responsibilities:

Assist in the preparation, set up and serving of food and beverages for all meal periods including coffee breaks.
Clears tables and resets for the next meal service.
Maintains the cleanliness of buffet room, dining rooms, banquet rooms and back of house service station areas.
Precise documentation of meal cover counts.
Maintains linen storage and distribution as required/directed.
Assists in handling clients’ requests and inform direct Supervisor.
Comprehend and execute Banquet Event Orders and Conference Resume as required.
Communicate effectively with Managers and Supervisors regarding operation of the department.
Handle additional tasks as directed by Department Manager and/or members of Executive Management.

Supervision Received

General supervision is received from the Director of Food & Beverage.

Supervision Exercised

None.

Qualifications:

High School diploma or equivalent.
One-year experience in hospitality, retail or customer service is preferred.
Able to lift and move object weighing 10 to 20lbs.
This job may require standing or walking for durations of shift minimum of 3 hours.
Training for Intervention Procedures (TIPS) must be completed within the first 180 days and maintained.

Pay: $20-21/hr.

Schedule:

This is a part time positions (30 hours per week) Flexible hours including days, nights and weekends as business dictates.

Benefits and Compensation:

This position is eligible for MIT’s extensive benefits package including:

Best in class health and welfare plans.
Pension and 401(k) plans.
Free parking and transit discounts.
Tuition assistance, career development workshops and counseling, and parenting benefits.
Generous time off package with 4 weeks of vacation (3 weeks your first year of employment), sick leave and disability coverage, to name a few.
Ability to work independently and use good judgement.
Strong organizational skills with the ability to handle multiple tasks.
A commitment to excellence in guest service.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 22468

Assistant Manager Institute/Non-University Events and Tennis Operations

DAPER Facilities

General Responsibility:

Under the Supervision of the Manager of Events/Rentals Sports Camps and Scheduling, the Assistant Manager Institute/Non-University Events and Tennis Operations manages the indoor and outdoor tennis facilities and has responsibility for Institute and Non-University rentals for DAPER. The Assistant Manager is the point of contact for events when they are occurring in DAPER Facilities. This individual hires, trains and supervises tennis monitor staff and event staff. Additionally, this position will assist with summer day camp administration and facility management as needed. This is a Sunday - Thursday second shift position. Summer hours will be during the day in support of Day Camp.

Roles and Responsibilities:

Tennis Operations:

Manage the internal/external seasonal contracts, revenue generation and maintenance needs for the indoor and outdoor tennis facilities.
Hire, train and supervise tennis facility staff. Approve Nextsource payroll for tennis and Institute events.
Manage the budget for indoor and outdoor tennis facilities.
Purchase equipment and supplies for the tennis facilities and event support.
Manage and train staff on Club Automation software for purchasing contracts, day passes and pro shop items.
Enforce and develop policies and procedures for tennis facilities and Institutional events.
Input all tennis schedules (Varsity, PEW, Club, IM and recreation) into Club Automation Software to provide accurate availability for remaining times that can be booked.

Institute/Non University Events:

Onsite management of annual Institute Milestone Events.
Discuss facility policies and procedures with user groups during event planning process.
Collaborate with Evening and Weekend Managers regarding event logistics.
Develop event plans with dates and times and line up support staff and services to ensure event runs at a best practice level.
Partner with Manager of DAPER Facilities Team for support for Milestone and Non-University Events.
Track labor and rental equipment costs to inform final billing for events.
Call in facility work orders as needed to make sure all venues are running normally.
Assist with other facility management in DAPER as needed.
Complete other duties as assigned.

Supervision Received

Reports directly to Manager of Events/Rentals, Sports Camps and Scheduling.

Supervision Exercised

Supervises personnel for indoor and outdoor tennis facilities. Coordinate with DAPER Facility Team in support of events while on shift. Direct staff affiliates when needed for event support.

Qualifications

Bachelor's Degree (preferably in sports related field) required. A minimum of two years’ experience in a facilities or operational supervisory role is needed. Must have experience in or an in-depth understanding of athletics and recreation with direct experience functioning in support of events. Must have a valid driver’s license and current First Aid, CPR, and AED certification or be willing to obtain.

Additional skills and experience in employee supervision and computer operations are required, must demonstrate and practice effective communication skills both written and verbal. Attention to details and their impact are essential. Must have demonstrated experience and preference working collaboratively in support of shared goals. Must be willing to work a flexible schedule in support of the daily operation.

MIT is an Affirmative Action Equal Opportunity Employer. Massachusetts Institute of Technology is committed to providing a diverse and inclusive culture to best support our students. Diverse candidates are encouraged to apply.

Apply online. Job Code: 22495

Head Coach Co-Ed and Women’s Sailing/Physical Education and Wellness Instructor

DAPER Intercollegiate Sports

General Responsibility:

This is a full-time (10-month appointment) benefits eligible position. The Co-Ed and Women’s Sailing Coaching/Physical Education and Wellness Instructor responsibilities will include the management of all facets of the MIT co-ed and women’s varsity sailing program to include but not limited to: administration, budget management, alumni stewardship, recruiting, scheduling of competitions, team travel, weekly practice sessions, advising of students, and compliance with NCAA and conference rules and regulations. In addition, this position will include teaching responsibilities and instruction in the required physical education and wellness program. Additional responsibilities may include department wide duties as assigned.

Roles and Responsibilities:

Leads a high-quality varsity program that is competitively challenging, well organized and administered, based on sound coaching techniques and instructional strategies and has a positive retention rate.
Oversight of all administrative aspects of the operation of a collegiate athletic program. This includes but is not limited to developing budgets, defining expenses, on-going budget management, prompt completion of travel expense reports, appropriate organizational duties affiliated with facility usage, staff appointment and supervision, practice planning and equipment management procedures.
Teaches instructional activity courses in the required Physical Education and Wellness program. These duties include syllabus development, attendance, grading as well as attending meetings specific to physical education and wellness and curriculum development.
Awards up to four points per season in accordance with guidelines towards the general institute requirement of eight points through the Physical Education and Wellness Office for student participation in varsity athletics.
Recruit academically qualified student-athletes to a highly selective science and engineering oriented institution and maintain an appropriate number of student-athletes on the team.
Scheduling home and away contests including working with other host institutions and MIT personnel in event management.
In conjunction with Associate or Assistant Director of Athletics, define budget needs including equipment, team travel, uniforms and personnel.
In collaboration with Director of Athletics-Department Head and/or Assistant or Associate Director of Athletics, as well as other members of the athletic department, assist with fundraising responsibilities including building and maintaining relationships with Alumni through newsletters, phone-a-thons, and departmental Alumni activities.
Ensure proper safety precautions regarding student-athletes’ training and health are followed at all times including DAPER Risk Management procedures.
Demonstrates adherence to DAPER Risk Management procedures, as well as timely and effective communication with Sports Medicine to ensure the health and safety of the student-athletes.
Participate in collaborative activities across the Division for Student Life (DSL) and within the Department of Athletics, Physical Education and Recreation (DAPER) through service on committees and mentoring colleagues.
Recruit and mentor assistant coaches.
Provide team statistics and other relevant materials to Director of DAPER Communications, Promotions and Marketing.
Adherence to regulations and completion of forms associated with MIT, conference and national governance regulations at the NCAA Division III membership level.
Member in good standing in sport’s National Coaches Association or governing body.
Competent fulfillment of other administrative and sailing related duties as assigned.

Additional Roles and Responsibilities Include:

Conduct light maintenance and repair on all sailboats, recreational and racing.
Assist Director of Sailing with all responsibilities relating to sustaining a vibrant recreational program for the MIT community.
Assure implementation of DAPER and Pavilion policies and procedures (i.e. access, safety, equipment use).
Attend and supervise programs and events as required.

Supervision Received

Supervision is received from Associate or Assistant Director of Athletics, Director of Sailing, Assistant Department Head/Director of Facilities and Operations, and the Director of Physical Education and Wellness.

Supervision Exercised

Supervision is exercised over the Assistant Coach/es.

Annual Review

Contacts Required to Perform Duties

Requirements

Three to five years coaching experience preferably at the college/university level or equivalent combination of education and experience. A Bachelor's degree is required: a Master’s degree is preferred. Candidate must possess advanced knowledge of team racing rules, strategy, tactics and theories and ability to run and coach advanced team racing practices/races, as well as demonstrated leadership within the sport and intercollegiate sailing. Degree(s) in Physical Education and Wellness or related field is highly desirable. Previous experience in teaching instructional physical activities is also preferred. Proven experience in recruiting to a highly selective institution desirable. Administrative, interpersonal/communication skills and computer skills, as well as familiarity with light fleet maintenance and safety operations at a sailing pavilion are essential. Appropriate certifications in First Aid, CPR, AED, and Biohazards are required within 30 days of hire. Employment is conditional upon successful completion of a background check.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 22532

Administrative Assistant II

VPR/OSW

Basic Functions and Responsibilities

As a critical member of the Student Support and Wellbeing (SSAW) team, the Administrative Assistant will provide support for two offices: Violence Prevention and Response (VPR), which includes 3 staff members, and the Office of Student Wellbeing (OSW), which includes 5 staff members. The position will support VPR’s advocacy service including answering the daytime helpline, facilitating intakes, and scheduling appointments. Additionally, this position will provide administrative support for two Associate Deans in Student Support and Wellbeing.

In partnership with staff from VPR and OSW, this position will assist student groups (e.g., PLEASURE, SaveTFP, and the Wellbeing Ambassadors) with making purchases, completing reimbursements, and event planning logistics. The Administrative Assistant will also assist with SSAW meetings and events, as needed. The position involves working with a diverse group of stakeholders including students, faculty, and staff, and requires effective communication and strong organizational skills.

Characteristic Duties:

The Administrative Assistant will support VPR by:

Managing financial accounts including keeping accurate records and submitting and resolving receipts for both advocacy and prevention.
Supporting the helpline including answering it during the daytime hours, checking messages, following up with requests to meet with an advocate, and facilitating initial intakes.
Monitoring online form requests to meet with an advocate and following up on requests.
Assisting with data management by entering helpline calls, creating new client profiles, and uploading any relevant materials including signed releases.
Updating the website and other printed materials
Maintaining VPR’s web presence (website, Facebook pages, other social media platforms), including some design/creation of content
Entering data of evaluations from workshops, trainings, and larger events
Reserving space on campus and order food for meetings and events
Assist with planning, coordinating, and supporting events like Sexual Assault Awareness Month, Domestic Violence Awareness Month, and others

The Administrative Assistant will support Office of Student Wellbeing by :

Processing all financial transactions for OSW staff and affiliated student groups including reconciling receipts, setting up purchase orders, handling Buy2Pay transactions, processing student worker receipts who make weekly purchases on their own cards, and approving monthly hours for student workers.
Maintaining inventory of supplies for the offices and the new Wellbeing Lab, including making purchases for events and programs hosted in the Lab as needed.
Assisting with the coordination of student wellbeing training requests.
Reserving space on campus and ordering food for meetings and events.

The Administrative Assistant will support two Associate Deans by :

Managing calendars, including coordinating and scheduling meetings.
Reconciling financial transactions.

Supervision Received

Supervision is received from the Director of Violence Prevention & Response.

Supervision Exercised

None

Qualifications and Education

Bachelors’ degree preferred. Minimum three years of administrative assistant experience, strong verbal and written communication skills, demonstrated computer proficiency, excellent customer service skills and most importantly a passion for the mission of Student Support and Wellbeing. Seeking a flexible, detail-oriented individual with strong organizational and time management skills who is able to work independently and manage multiple projects and priorities. A strong desire to make a difference in a unique, supportive campus setting is expected. Flexibility to work evenings and weekends is needed to fulfill the mission of the position.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 22618

DAPER Facilities Worker

DAPER Facilities

Primary Functions:

Maintains inside and outside playing fields and courts. Sets up and breaks down both athletic and non-athletic events, including setting up and taking down bleachers, chairs, tables, scoreboards and the public address system. Maintains athletic equipment, including hurdles, goals, nets and other equipment. Mows lawn and marks playing fields. Performs ice rink surface maintenance. Uses walk behind and ride on scrubbers to clean athletic surface mediums. Performs custodial services which include trash removal, cleaning of rest rooms, showers and locker rooms on an as needed basis. Empties trash receptacles and places trash in bins and dumpster. Removes snow from playing surfaces and bleachers. Perform snow removal using ride on tractors, pick-up with plow attachment, snow blowers, shovels and ice melt. When Grounds Division staff is not available, may be required to shovel and distribute ice melt at public entrances to DAPER.

Common Requirements:

Must treat colleagues, supervisors and all members of the MIT community in a professional and respectful manner. Acts in a manner that is consistent with the Department’s goal of providing high quality service to the Department’s customers. Complies with all MIT and Department Policies and Procedures.
Must have the sufficient language/communication skills to communicate with supervisor, colleagues and customers as required by the position. Must be able to read and understand written directions, safety signage and other documents. Must be able to use email, the IT equipment that is utilized for work order tracking software, and other types of job specific technology once Management has provided the necessary training.
Must be able to successfully work independently and as a member of a team based on the varying nature of different tasks.
Must report any unsafe conditions or hazards to immediate supervisor.
This job description is intended to provide a summary of the position. It is not a complete list of all of the duties. An employee may be required to perform other duties that are related to the primary functions listed in the job description.
MIT will conduct a background check (including checking criminal records) for finalists. For current MIT SEIU members, this background check will be done for finalists who are bidding for a promotion or for a voluntary transfer to another classification unit.

License/Certification: Driver’s License Required. Hoisting License 2B and 1C required.

Years of Experience: One year of relevant experience preferred for external applicants.

Education: High School Diploma or equivalent preferred.

Lifting Requirement: Ability to lift 50 lbs.

Working Conditions: Must be able to walk/stand for a majority of the shift, climb stairs and use equipment including ride-on lawn mowers, the Zamboni ice cleaning machine and the rink edger, fork lifts, walk behind and ride-on floor scrubbers, tractors, the three wheeled field grooming machine, and other equipment used to maintain athletic fields and facilities . Uses small power tools as necessary, such as hand drills, circular saws, weed whackers and edger. Work is frequently performed outdoors during hot or cold weather. Personal Protective Equipment must be worn as required by the specific assignment.

Availability: DAPER Facilities Workers are considered essential personnel in accordance with the MIT Policy on Emergency Closing or Early Release. During emergencies, employees in this title are excused from their regularly scheduled work only with the specific authorization of their supervisors, regardless of any public announcement that the Institute is closed.

Supervision Received

Reports to the Manager of Facility Team and Operations or the Assistant Manager of Evening and Weekend Operations in his absence.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 22594

Administrative Assistant II

SOLE/Undergraduate Assoc.

Position Overview

The Administrative Assistant working with the Student Organizations, Leadership & Engagement office (SOLE) provides administrative duties related to student organizations and the student government Undergraduate Association (UA). Responsibilities include, but are not limited to planning, managing and tracking event/meeting details and expenses; website maintenance; payroll and serving as the point of contact regarding office systems, programs, and services. The Administrative Assistant is responsible for greeting visitors, responding to inquiries and identifying additional or alternate resources as needed.

Principal Duties and Responsibilities:

Administrative Responsibilities:

Provides administrative support for the SOLE office and Undergraduate Association (UA).
Plans and coordinates scheduling including; coordinating appointment calendars, daily schedules, and long-range planning of events, and meetings.
Greets visitors and answers inquiries which requires broad understanding of work-area policies and procedures.
Plans and coordinates events for students such as monthly dinner with students and governance bodies. Duties related to event planning may include organizing dinners, booking spaces, crafting and editing handouts, and developing attendance lists.
Several times a year, coordinates researches, and gathers information from multiple sources for projects. This includes projects such as regular benchmarking against peer institutions on policies and procedures.
Monitors and orders office supplies.
Helps develop and maintain systems/processes to ensure smooth office operations; manage and track event/meeting details and credit card expenses.
Provides back-up coverage for other D&CI areas and Office of the Dean for Student Life as appropriate.

Financial Responsibilities:

Provides financial support for the SOLE office and UA, such as processing reimbursements, POs and Buy2Pay.
Prepares and processes JVs, RFPs, and POs. Processes student organization payments.
Reviews and processes financial forms including cash box requests, financial access requests, employment agreements and student payroll requests.
Processes travel expenses, out-of-pocket reimbursements, and funding allocations by using web-based and desktop programs such as Concur and SAP-web.

Communication Responsibilities:

Helps create communication plans for implementing new processes, understanding the audience as well as touch points and collaboration opportunities.
Writes and distributes communication/marketing emails to students including the financial newsletter and office policy updates.
Writes and distributes quarterly newsletters for financial signatories and student organization officers for Student Organizations, Leadership and Engagement Office (SOLE).
Maintains SOLE office publications and resources, training materials, and internal documents.
Updates social media, including the SOLE Website and Facebook Page.
Technology liaison for SOLE office.
Produces and distributes print materials.
Performs other administrative tasks and/or projects as assigned.

Supervision Received

Minimal supervision is received from the Associate Dean, Student Organizations, Leadership & Engagement.

Supervision Exercised

None

Qualifications and Education

Required:

A minimum of 3 years of administrative experience; ability to anticipate, prioritize, organize, and manage multiple projects simultaneously; proactive approach to projects and problem solving; excellent interpersonal, written, and oral communication skills; accuracy and keen attention to detail; ability to function efficiently despite frequent interruptions and deadline pressures; discretion with confidential information; ability to work independently and as part of a team; proficiency with Mac OS, Microsoft Office, and Adobe Suite; and willingness to learn new applications.

Preferred:

A strong interest in higher education, diversity, and student life would be ideal. Bachelor’s degree preferred.

MIT is an Affirmative Action Equal Opportunity Employer. MIT is committed to providing a diverse and inclusive culture to best support our faculty and staff, students and student-athletes. Minorities and women are encouraged to apply.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 22631

Assistant Director, Violence Prevention & Response

Student Support & Wellbeing

Position Overview

The Assistant Director for Violence Prevention & Response (VPR) assists in the leadership and oversight of the office, throughout the Institute, and in the greater community to address the needs of students who have experienced sexual assault, dating or domestic violence, stalking and/or sexual harassment. The Assistant Director coordinates the execution, implementation, and assessment of violence prevention and response advocacy programming. In addition, the Assistant Director works in close collaboration with student life staff, undergraduate and graduate student support deans, mental health clinicians, health care providers, and other support resources on and off campus. The Assistant Director will also help to assess the needs of the community and participate in the development of long and short-range program goals. The Assistant Director will work collaboratively on program development, maintenance, marketing, and evaluation and will conduct trainings and help develop educational materials.

Characteristic Duties:

Perform all job functions including:

Assist with the development of programs based on needs assessment data, strategic plan, and request of students, medical health care providers, and MIT administration.
Develop, maintain, and assess case management database for accuracy and produce evaluative reports on data and trends, recommend improvements.
Coordinate campus and community resources to support survivors.
Maintain relationships with undergraduate and graduate support deans, MIT Police, Office of Student Conduct and Community Standards, IDHR, Residential Education, FSILGs, and MIT Medical to help strengthen support and ensure holistic care for survivors.
Support the Director of VPR in the management of the VPR caseload.
Assist with annual reports on cases and clients including tracking of trends each year.
Assist the Director of VPR with the helpline rotation, assigns cases to advocacy team, and ensures follow up.

Education & Outreach:

Co-advise PLEASURE (Peers Leading Education about Sexuality and Speaking Up for Relationship Empowerment) educators in partnership with the Office of Student Wellbeing.
Conducts trainings on gender-based violence, healthy relationships, and other VPR related topics.
Represents VPR at various campus and community resource fairs, events, professional meetings, and conferences.
Provide management and oversight of records and files pertaining to VPR clients.
Serve as the administrator for the VPR database.
Other responsibilities as assigned by the Director of Violence Prevention & Response.

Supervision Received

Supervision is received from the Director of Violence Prevention & Response.

Qualifications and Education

Master’s degree preferably in education, social work, or related field plus at least two years of experience in higher education or closely related setting with a demonstrated knowledge of interpersonal violence and victim advocacy. Excellent speaking, writing and interpersonal skills required. Success in compiling, managing and communicating highly confidential information; must be reliable and able to work independently; must have a high level of organizational, time management, and interpersonal skills; must be flexible and adaptable; ability to take initiative, plan, develop, organize and follow through on projects and plans while working in a high pressure, dynamic environment; ability to change focus, answer immediate client demands, and deal well with frequent interruptions; strong verbal and written communication skills; demonstrated computer proficiency experience working with diverse populations; familiarity with gender based violence terminology; knowledge and understanding of Title IX.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 22636

DSL EHS Associate

Housing & Residential Services

Summary of Function and Responsibility:

Environment, Health and Safety (EHS) Associate assists and provides advice and support to the Division of Student Life (DSL) with due consideration of occupational health laws, federal and state regulations, and good practices. This position function as an integral member of the DSL EHS team and works in all EHS areas related to DSL activities and assists on special projects.

This position has a hybrid work schedule, with both remote and on-campus work. Exact hybrid schedule to be determined according to departmental needs.

Characteristic Duties and Responsibilities:

Participates as a team member in maintaining continued excellence of the Institute-wide EHS Management System, as it applies to DSL, which integrates compliance, sustainability, and education.
Assists in the implementation of DSL-specific EHS programs under a variety of federal, state, and local regulations.
Collaborates with multiple departments to review and approve major events and projects that occur in DSL spaces or are organized by DSL-affiliated groups. This includes, but is not limited to student events, theater productions, student construction projects, and large-scale events.
Ensures that all activities performed in DSL follow MIT policies, Federal, State, and Local regulations.
Assists in the development of EHS training programs and train ancillary personnel.
Works with department managers to ensure that DSL personnel receive appropriate EHS training for the nature of their work. Provides training, maintains employee training groups rosters and updates training records.
Assumes a support role in the control of health hazards in the work place at the DSL level.
Performs Level II inspections of spaces as needed.
Performs special investigations to assess various safety and health hazards and to evaluate potential risks associated with students’ activities.
Responds to EHS issues present in DSL buildings (e.g., mold, air quality, etc.) and triages them.
Investigates assigned incidents involving DSL employees, students or property and completes the online incident/injury/near miss reporting form.
Coordinates with department managers and Emergency Management Office to regularly maintain and update Emergency Preparedness Plans.
Continually improves one’s professional development qualifications and knowledge of EHS and good practices.
Keeps abreast of pertinent regulations and developments in EHS in order to assist EHS Program Manager.

Additional Possible Specific Tasks

Conducts field surveys and investigations.
Trains DSL ancillary personnel.
Participates in routine DSL meetings.
Maintains databases associated with EHS-MS requirements.
Assists with emergency response activities.
Inspects and restock emergency equipment.
Updates EHS documentation and post EHS information when necessary.
Performs initial triage fact finding for EHS issues.
Performs routine check-listed EHS tasks.
Conducts general EHS inspections and assist in higher-level audits .
Other duties as assignment.

Technical Competencies:

This position requires general knowledge and basic understanding of environment, health and safety programs with basic knowledge of regulations specific to federal, state, local and consensus standards including working knowledge in common OSHA standards.
One year of relevant experience in environment, health and safety programs and general knowledge in recognition, evaluation and control of hazardous materials and conditions, and physical agents is preferred.
Minimum 1 year of relevant experience required.
Bachelor’s degree in a related field required. A bachelor’s degree in science, engineering or technology is preferred, with environment, health and safety related coursework highly preferred. Highly proficient computer skills desirable. Ability to make effective oral presentations and work as part of a team. Ability to obtain certifications as appropriate (CHMM, ASP, CSP, etc.).
Bilingual (any language, i.e. Spanish) preferred but not required.

Behavioral Competencies

Good oral and written communication skills. Ability to collaborate with people, perform multiple tasks and to prioritize workload based on community needs. Service and team oriented. Operational thinking and excellent problem-solving ability. Organizational and cultural awareness, diplomacy and judgment skills. Ability to appreciate and work to achieve the big picture while also being detail-oriented. Organizational skills and ability to follow through and achieve objectives and tasks in a timely manner. When necessary ability to work independently while reviewing key milestones with the supervisor. Complete work in a timely manner.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 22689

Assistant Dean, Student Organizations and Programming

SOLE

Basic Function and Responsibility

Serves in a leadership position for the SOLE office team providing direction, advice, and facilitating solutions for MIT students, student activities, clubs, and organizations. Responsible for the oversight for all student activities and 500+ organizations including training, policy compliance, event planning and execution and organizational management. Works directly with MIT recognized groups, Class Councils, and the student programming board to strengthen the ongoing visibility and diversity of student-run programs on campus. Collaboratively develops and implements programs and initiatives that foster an inclusive student community. Fosters communication and collaboration between and among students, the staff of Division of Student Life, and the relevant programs and operations at MIT, in particular, the Campus Activities Complex (CAC), Campus Police, FSILG Office and Residential Life Programs. Serves as SOLE’s direct liaison and partner with CAC in regard to event and student group advisement and support in a team-based advising approach with student organizations.

Duties and Responsibilities:

I. Program Development: Advises student organizations, particularly in the area of event planning and leadership development. Facilitates students’ efforts to provide a balanced program of social activities that is consistent with the Institute’s educational mission. Specific duties include:

Provide strategic leadership to support the growth and development of student organizations by helping to establish goals, priorities and supervision to staff who manage student organizations and programming.
Triaging and managing student organizations related to crises and conduct issues and violations including, but not limited to, harassment, bullying, hazing, and the like.
Responsible for creating and disseminating a student organization handbook.
Acts as the direct liaison with student group advisors and responsible for advisor recruitment, communication and training, including creating and disseminating a student organization advisor handbook.
Advisement of student organizations on an individual basis with regards to event planning: from pre-planning, to promotion and advertising, to creativity in program planning, to contracts and paying negotiations, to leadership opportunities, etc. Initiates outreach to groups who may need assistance.
Facilitating a comprehensive training program to foster student organizations leadership, diversity and student engagement. Intentionally threads themes of cultural fluency, equity and social justice throughout training and facilitation of programs.
Provides the coordination and leadership of major campus-wide events organized by, with, or for students and committees. Events include Spring Weekend, Fall Festival, professional development series and the Student Leader Awards. Advises the Student Events Board (SEB).
Advises class councils and provides programmatic planning support for their accompanying programs. Meets with them regularly and helps them maintain appropriate records of their events including budgets, publicity materials, final reports, etc.
Coordinates social media strategies and outreach for the office.

Direct Student Group Advisement and Program Planning (including, but not limited to)

Student Programming Board: Fall Festival, Spring Weekend
Class Councils: First Year Class Council, Sophomore Class Council, Junior Class Council, Senior Class Council, Senior Ball, Senior Week.

II. Administration: Participates in the collaborative administrative functions of the SOLE Office. Specific duties include:

Advises student groups on managing risk and helps educate and direct students to resources, policies, and guidelines. These policies include protection of minors and alcohol use during student events. with the Associate Dean on implementation and communication of a domestic and international travel policy.
Ensures necessary parties are involved to provide a holistic advising experience to better serve student organization needs- i.e- CAC event staff, police, SOLE, etc.
- Serves on CAC Advisory Board and contributes to yearly projects and initiatives including space and facilities planning.
- Managing and operating dedicated physical spaces including but not limited to student organizations offices and storage areas. Works collaboratively with EHS and CAC in ensuring compliance with guidelines and protocols for student groups and organizations safely maintaining and occupying spaces.
Advises student leaders on their organization’s finances (budgeting, fundraising, account management) and works directly with SOLE financial team on training, processes and policies.
Leads the coordination of updates of specific promotional materials and publications for SOLE, including Student Organizations and Student Advisor Handbook, online training videos, social media outreach, website, etc. Assist with the development of the Digital Event Guide.
Other duties as assigned.

III. Community Development

Assist in the development and implementation of programs to address issues of diversity, equity, and inclusion at MIT.
Shares responsibility with other SOLE staff and student planners for the coordination of activities and events as needed.

Supervision Received

Direct supervision is received from the Associate Dean for Student Leadership and Engagement on an ongoing basis.

Supervision Exercised

Supervises Assistant Director of Student Organizations & Programming (new position).

Qualifications and Education:

A Bachelors Degree and five years of experience in the area of student organizations, event planning, and/or student union management are required. Master’s Degree in Student Personnel and/or Higher Education strongly preferred. Must have:

Ability to work in a fast-paced, innovative and ever-changing multi-task environment.
Experience managing full-time staff.
Experience in utilizing current leadership and identity development theories.
Experience and skills in student advisement, conflict resolution, leadership training, and collaboration.
Ability to exercise a high level of discretion and confidentiality concerning all work-related information.
Have a high attention to detail and ability to navigate and balance a number of competing priorities.
Experience and familiarity with the facilitation and management of large-scale programs and events, particularly in the area of event production, negotiating contracts and working with outside agents.
A demonstrated commitment to and appreciation for issues of diversity, equity, and inclusion. Ability to intentionally thread cultural competencies and social justice education in advising approach and programmatic initiatives.
Experience and familiarity with social media and online curriculum development.
An ability to articulate a student activities philosophy and the role of student activities in a high intensity academic environment.
Excellent writing and public speaking skills.

Evening and weekend hours are required.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 22150

Program Coordinator, S3 Drop-In Team and CARE Team

Student Support & Wellbeing

Basic Functions and Responsibility

Contributes to the Student Support and Wellbeing (SSAW) mission of supporting students, facilitating their academic success, and educating them about living healthy and purposeful lives. This hybrid position will work across two teams dedicated to supporting students at MIT. They will assist in supporting the academic success and personal growth of students by serving on the S3 Drop-in Team, a team dedicated to quick, easy, same day access to student support. Characteristic responsibilities include responding to academic and personal needs of undergraduate students through a virtual drop-in system; consulting with Student Support Services (S3) and other staff for more complex needs and referring students to S3 Deans or other appropriate campus resources when appropriate. In support of the CARE Team, the Program Coordinator will help facilitate wellbeing checks, support the Deans with management of student cases through a database system including opening, following through on, and closing of cases, and help support the collaboration with stakeholders to ensure that students are receiving timely attention and follow up.

Characteristic Duties:

S3 Drop-In Team:

Staffs daily, weekday virtual drop-in hours and provides support to students dealing with routine personal, academic, and medical concerns. Liaises with and refers students to campus resources.
In consultation with the supervisor, interfaces and collaborates with faculty and academic departments and administrators in supporting the on-going functions of S3.
Maintains on-going and effective working relationships with key partners on campus to facilitate referral of students.
Keeps accurate records and documents in a timely manner following student interactions.

CARE Team:

In collaboration with the Deans, coordinates support for students including, but not limited to, crisis intervention, hospitalizations, and wellbeing checks.
Supports the deans and coordinates closely with Student Support Services and GradSupport to assist with student needs including emergency travel, food insecurity, and other financial issues.
Coordinates shipping and storage support for students receiving assistance from the CARE Team.
Works with families who need access to and manages coordination of emergency apartments on campus.
Carefully documents and maintains data records through a Division of Student Life database, Maxient.

SSAW:

Review Dean on Call and police reports for students of concern and follow-up as needed.
Participates in SSAW initiatives, working groups, and programming such as orientation, the ARM Coalition, food security action team, and general wellbeing efforts.
Supports SSAW team during critical community issues including a student death, national/international issues, and other challenges that affect the MIT community.

Supervision Received

Co-supervision received by the Associate Dean and Co-Director of S3 and the Assistant Dean and Director of the CARE Team.

Supervision Exercised

None.

Qualifications and Education

Bachelor’s with one year of experience in higher education and interest in student support/wellbeing required. Master’s degree in higher education, counseling, or related fields preferred. Possess knowledge of general needs of college students, college student health/mental health, and risk factors for college student population. Ability to advise students and work collaboratively with faculty, administrators and students is essential. A desire to work with a diverse population, and an interest in human services and supporting individuals in distress is critical. Must possess strong interpersonal and communication skills. Must use excellent judgment and discretion in handling confidential information. Initiative, flexibility, and ability to work in a high energy, dynamic environment is necessary. Ability to work with spreadsheets, databases, web software and generally navigate technology is a prerequisite.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 22737

Supervisor of Evening Operations

Housing & Residential Services

Position Overview:

The Supervisor of Evening Operations (Housing Unit-12) is to assist and support the HRS Desk Services Manager and the Assistant Director of 2nd Shift and Security Systems in efficiently addressing all evening and overnight housing needs including weekends and holidays. Assists in the supervision of Graduate Desk Worker Program and providing support to the Undergraduate contracted security staff supervisors on 2nd shift and the Night Watch supervisors for the 3rd shift. Evening and overnight operational support will require responding to all dispatched housing related calls which may require evaluation for the appropriate response. Need to work with other departments, such as Facilities, Campus Police, EHS; especially as a first responder during emergency situations. Responsible for the supervision of the evening housing maintenance mechanics.

Principal Duties and Responsibilities (Essential Functions**):

Provide onsite management and operational coverage for all shifts, including weekends, special closings, and holidays. May be responsible for coverage of additional shifts other than designated shifts.
Provide reports on evening operations that are accurate, well documented and serve as a valuable information source.
Work with Campus Police, Facilities and other departments and outside agencies as needed.
Perform well-being checks following set procedures.
Develop and implement weekly coverage schedules for normal shifts, vacation and holidays for Housing Unit-12 and maintenance mechanic to support 2nd shift.
Provide updates to HRS Desk Services Manager, Undergraduate contracted security supervisors, and Night Supervisor of Operations (3rd shift) for any coverage issues impacting operations. Request additional coverage support as needed through HRS Evening Operations Manager.
Maintain electronic hardware including computer systems, technology and security hardware and radios for Housing Unit-12 staff, Graduate Desk Staff, and Undergraduate contracted security staff. Submit work orders for IT support as needed.
Assist in implementing programs, policies and procedures as directed.
Attend required meetings and serve, as appropriate, on staff committees.
Designated essential personnel in all MIT emergency situations.
Document all training records of evening operations staff, including onboarding new staff and initiate progressive discipline as needed.
Other duties as assigned.

Supervision Received

Supervision is received from the HRS Desk Services Manager and the Assistant Director of 2nd Shift and Security Systems.

Supervision Exercised

Supervise, train, coach, discipline, assign scheduling for all Evening Staff including Maintenance Mechanics. This also includes nightly security checks of desks and closed buildings as directed by the HRS Evening Operation Manager or the Assistant Director of Evening Operations. Understand progressive discipline and be able to initiate as needed.

Qualifications & Skills

MINIMUM REQUIRED EDUCATION AND EXPERIENCE:

High school diploma or equivalent required. Minimum of two years’ experience in the area of security, emergency response, and building facilities is required.

PREFERRED EDUCATION AND EXPERIENCE:

Bachelor’s degree and/or equivalent combination of education and experience preferred.

Experience in administration of college/university facilities management services, including supervision in the union environment preferred. Excellent organizational skills and the ability to handle multiple tasks, set priorities, work independently, and work well in a fast-paced environment. Must have strong planning and problem-solving skills. Ability to produce clear written and verbal communication, and ability to interact professionally with administrators, faculty, students and departmental personnel. Demonstrate experience with the use of web-based programs including e-mail, word, excel, asset management and security systems. Competency with computer programs like Microsoft Office required. Ability to work in a diverse community and treat all residents, guests, and staff with respect regardless of race, gender, sexual orientation, beliefs, abilities or disabilities, or position or rank within the department.

Working Conditions

Frequent sitting, standing, and walking may be required for long periods of time. Ability to climb multiple levels of stairs. Ability to lift 50 lbs. Required to carry department-issued phone and two-way radio.

Work Schedule

This position is classified as essential personnel which requires working all holidays and emergency/special closings. Regular shifts are 10 hours, 4-days-per-week which includes Friday and Saturday. This position may provide coverage on other shifts as directed by the Assistant Director of 2nd Shift and Security Systems. It is expected that this position will work all holidays and Institute closings.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 23075

HRS Financial Administrator 2

Housing & Residential Services

Position Overview:

The Financial Administrator is responsible for financial and administrative operations for Housing & Residential Services, ensuring that departmental practices are in compliance with Institute policies and procedures. The Financial Administrator manages complex financial and administrative processes in support of the department’s annual $38M operational and ~$10M construction and repair and maintenance budgets. Responsibilities include developing budgets and monitoring expenses related to construction projects, repair and maintenance spending and designated operational line-items; and providing budget detail reports as well as financial analysis. The Financial Administrator manages procedures related to vendor contracts in coordination with the Department of Facilities, including processing of contracts, purchase orders, invoices, and requests for bids.

Principal Duties & Responsibilities:

Administers financial and administrative services necessary to meet department and institutional objectives.
Administers vendor contract management, budget development, expense tracking and financial reporting for the HRS Construction and Renovation team including the Director of Capital Renewal and Renovation, Assistant Director of Residential Renewal Planning, and Assistant Director of Repair & Maintenance.
Partners with Assistant Director for Residential Renewal Planning to effectively capture, track and report financial data, and provide analysis that supports longer-range planning for strategic capital investments.
Administers budget monitoring and reporting for the HRS Operations Team including the Associate Dean and Director of Residential Services and Operations, House Operations Managers, and the Assistant Directors of 2nd and 3rd shifts.
- Provides bi-weekly reports on union/ temporary/ contracted staff hours worked by house/ shift (straight/OT) along with hours (open position/ on-leave/ vacation/ sick-time).
- Provides monthly operation financial reports by line items for each house to ensure spending is on track for the year.
- Reviews, tracks and analyzes invoices from contracted vendors: window washing, pest control, contracted security and laundry services.
- Tracks all temporary staff hirers for HRS and provides a weekly report to the Associate Dean and Director for HRS including position, rate, hours per week.
- In coordination with the HRS IT team and the Associate Director of residential Services, provide monthly revenue reports for room income in StarRez (Graduate, Undergraduate, PostDocs, Visiting Scholars, Visitors, Summer Housing, and Conferences).
Administers processes associated with capital projects including vendor request for bids, selection of source for vendors and development of contracts. Monitors and reports on progress and financial status of all on-going construction projects (approx. $3M-$5M/year).
Monitors and reports on repair and maintenance spending (approximately $6M/year).
Coordinates with the DSL Assistant Director of Finance on data analysis and development of high-level reports to inform strategic decision-making.
Makes purchases, processes invoices, and develops purchase orders.
Process monthly trash removal invoice and charging the privately-owned fraternities on Amherst Street for use of MIT dumpsters.
Partners with Department of Facilities Finance and Administration to ensure alignment of processes related to procurement, contracts, and vendor management.
Tracks and provides monthly reports on HRS staff vacation time status.
Provides DSL HR and HRS staff support with posting and tracking (collecting applications) union positions to ensure all steps and requirements are followed.
Works closely with the MIT Insurance Office on insurance claims due to fires/floods. Submits all paperwork for reimbursement.
Produces and updates procedure manual for HRS Financial Administration.
Performs other duties as assigned.

Supervision Received

Direct supervision is received from the Director of Capital Renewal and Renovation, and functional supervision is also received from the Associate Dean and Director of Housing & Residential Services.

Supervision Exercised

Administrative supervision may be exercised over contractors/vendors.

Frequent contact is required with HRS leadership, DSL Administration and Finance, Department of Facilities, MIT Procurement Department, House Operations Managers, Environmental Health and Safety Office, City and State Inspectors, and Outside Contractors and vendors.

Qualifications & Skills

Minimum Required Education and Experience: Bachelor’s degree required. Minimum of 3 years of experience in accounting or finances required.

< Preferred Education and Experience: Accounting, budget and financial skills are essential. Proficiency in electronic accounting systems such as SAP, Excel and other computer-based programs preferred. Excellent interpersonal, customer service and strong written and verbal communication skills required. General knowledge of work trades and construction is a plus. Proven ability to work in a team-oriented fashion is highly valued. Flexibility and adaptability to change with a solutions oriented approach to problem solving are essential.

Competencies:

Collaborating and building relationships.
Communicating with influence.
Demonstrating strategic agility.
Developing the potential of self and others.
Exercising integrity and credibility.
Focusing on the customer.
Fostering an inclusive community.
Implementing proactively and decisively.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 23587

Housekeeper

Endicott House

Basic Functions and Responsibilities:

Housekeepers perform routine cleaning of all public areas, offices, meeting rooms, rest rooms and guestrooms.

Characteristic Duties and Responsibilities:

Responsible for the overall cleanliness of assigned guestrooms, public areas and public restrooms.
Performs general cleaning of guestrooms including the making/changing of beds, dusting, vacuuming and cleaning bathrooms.
Removes used linen from rooms, washes, dries and replaces linen.
Consistently strives to maintain department standards to enhance guest experiences.
Interacts with guests in a friendly, positive and respectful manner.
Coordinates maintenance activities for guestrooms and public spaces.
Performs other tasks as business dictates or as directed by the Executive Housekeeper.

Supervision Received

Direct supervision received from the Executive/Lead Housekeeper. Additional supervision provided by the Rooms and Guest Services Manager.

Qualifications:

Work may require moving objects weighing 10 to 20 lbs. Work may require traversing long distances or moving from site to site.
Strong communication skills and attention to detail.
Previous housekeeping or customer service experience a plus.
Fluent in English.
Ability to convey positive and professional image.
Ability to work independently and use good judgment.
A commitment to excellence in guest service.
Employment is contingent upon the successful completion of a background check.

Schedule:

Full and part-time positions. Schedule is based on business needs and may include evenings and weekends

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 23658

Meeting Services Attendant

Endicott House

Basic Functions and Responsibilities:

The Meeting Services Attendant exceeds all guest expectations. This position includes the setting up of and maintaining of all meeting rooms and A/V. Banquet event orders are reviewed and set as required. The primary focus of this position is to maintain the highest level of guest satisfaction while presenting a professional image. This operational position works closely with all MITEH departments. A/V and computer training is ongoing in this position.

Characteristic Duties and Responsibilities:

Organize all conference services storage closets.
Maintains daily recycling program.
Remove all trash throughout the day in all public and back of house areas.
Care and cleanliness of MITEH vehicles.
Recognize any conflict and reacts in a positive manner.
Washes all meeting room, back of house and public space floors.
Informs supervisor of low inventory levels.
Drives guest shuttle Bus.
Can-do attitude with both guests and fellow employees.
Keeps supervisor informed of any guest related issues.
Any additional work directed by supervisor.

Supervision Received

Direct supervision from Meeting & Technology Lead Supervisor. Additional supervision from Guest Services & Meeting Planning Manager Additional supervision received from General Manager.

Qualifications:

High School diploma or equivalent.
Ability to convey positive and professional image.
Fluent in English.
Strong communication skills and attention to detail.
Ability to work independently and use good judgment.
Massachusetts Driver’s License.
Customer service & Detail-oriented.
Commitment to excellence.
Employment is contingent upon the successful completion of a background check.

Schedule:

Full time position, schedule based on business needs and includes days, evenings, weekends and may include holidays
Non-Exempt Status
Work ratio is 100 % hands-on

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 23718

House Operations Manager

Housing & Residential Services

Summary of Function and Responsibility:

Facilities Management and Operations. The House Operations Manager is responsible for the day-to-day operational functions of residence hall facilities including management of human resources (student staff, professional staff, and unionized staff) house operations finances (FY budget setting, quarterly forecasting, and ensuring budget(s) are not over spent) , vendor relations, facility maintenance, and preventative maintenance. As a staff member in the Department of Housing & Residential Services within the Division of Student Life, the manager ensures that all residents are properly and comfortably housed, provides appropriate support for residential programming activities, and maintains the highest level of service to the residential community in alignment with the department's mission statement.

“We are here for students”, by “enhancing the living and learning environment at MIT.”

The House Operations Manager reports to the Associate Dean and Director of Residential Services and Operations and works collaboratively with, HRS operation team, HRS construction and renovation staff, housing assignments staff, the Heads of House and Area Director for their assigned community, members of the Division of Student Life, Department of Facilities, MIT Police, as well as other administrative offices as part of an overall institutional effort to provide integrated, seamless service to residents.

Characteristic Duties and Responsibilities:

Ensure the successful implementation of best in class standards of custodial, repair and maintenance, preventative maintenance, desk services, and dorm security operations within assigned buildings.
Oversees the daily operation of residence halls (includes providing coverage for other residence halls as requested).
Collaborate with the Assistant Director, 2nd Shift Operations and Security Systems and Assistant Director, 3rd Shift Operations & Training to ensure security of facilities (security equipment, doors and windows) is functioning properly.
Hire, train, and manage student desk staff to manage keys, mail/packages and other services to residents and guests.
Hire, train, and oversee housekeepers and mechanic(s).
Collaborate with the Assistant Director, 3rd Shift Operations & Training to ensure staff are on boarded and trained to HRS standard along with continued training and development.
Work collaboratively with the Environmental, Health and Safety Coordinator to ensure staff are trained, and any situations involving EH&S issues are promptly addressed.
Identify, resolve, and/or provide support to the resolution of facility problems in the residence halls. Collaborate with campus partners when needed to resolve the issue/ problem.
Assist the Associate Dean and Director of Residential Services and Operations and Director of Capital Renewal and Renovations in the development of both short and long-term building maintenance plans in coordination with the Department of Facilities.
Collaborate with the Assistant Director for Housing Assignments, Area Director, and student Room Assignments Chairs to effectively coordinate student room assignment.
In coordination with the Assistant Director for Guest and Conference Housing, support summer conference housing operations.
Input, track, monitor, and provide timely reports on all work orders placed by the residence hall into MIT’s SAP electronic work order tracking system and escalate as needed.
Process weekly service staff and student payroll and evaluate financial/payroll reports for accuracy.
Manage house supply and equipment inventory and request purchases appropriately.
Perform room safety inspections, support fire drills, and weekly building inspections.
Attend regular meetings with the department of Facilities Zone Managers, Evening Operations, and other operational personnel in order to achieve service goals and emphasize continuous improvement throughout the residential system.
Inform the Associate Dean and Director of Residential Services and Operations about any issues of Labor Relations, on any/all Human Resources issues that may arise.

Other Duties as Assigned:

Respond to emergency situations (on call 24 hours).
Required to serve as needed on a rotating weekend duty as the on-campus House Operations Manager on Duty for all residential buildings which is staffed on a rotating basis.
Other projects and committee work as assigned.

Supervision Received:

Direct supervision is received by the Associate Dean and Director of Residential Services and Operations.

Supervision Exercised:

Functional and administrative supervision is exercised for union and/or contract housekeeping staff, maintenance mechanics, student desk workers and summer help.

Competencies:

Ability to achieve success in new initiatives and processes by demonstrating commitment to action, information seeking, and service to students.
Competency in both analytical and conceptual thinking.
Ability to influence others through thoughtful collaboration and engagement in teamwork.
Leadership and coaching aptitude including ability to hold others accountable, communication for results, active listening, and development of others.
Demonstrated experience and success working in a multicultural environment with a clear understanding of diversity, social justice, and inclusion in both student and workplace settings.

Qualifications:

Bachelor’s degree in a related field required (related experience may be credited toward the position’s minimum education requirement).
Minimum 2 years relevant experience required experience required, preferably in a higher Ed setting.
Experience and comfort with technology; Microsoft word and excel, Google Docs, e-mail, electronic work order tracking system, etc.
Experience with labor relations.
Must be service-oriented with the ability to work collaboratively with a diverse population of students, faculty and staff.
Strong written and verbal communication skills required. Proven ability to work in a team-oriented fashion is highly valued.
Flexibility and adaptability to change with a solutions oriented approach to problem solving are essential to be successful in the Department of Housing & Residential Services.

Working Conditions and Schedule:

Frequent sitting, standing, and walking may be required for extended periods of time. Ability to climb multiple levels of stairs. Ability to lift 50 lbs.
This position is a full-time position.
This position is designated as essential personnel (required to work on Emergency Closing, Holidays, and Special holidays along with all other emergencies).
A background check and driver’s license check are required for this role. A valid driver’s license is required for this position.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 23770

Director of Communications & Marketing

Campus Dining

Position Overview:

MIT’s Division of Student Life (DSL) is seeking a dynamic and thoughtful Director of Communications & Marketing to develop and implement engaging community outreach and strategic marketing communications plans that advance the goals of Campus Dining and, more broadly, DSL and the Office of the Chancellor. For Campus Dining, and in partnership with stakeholders from other MIT departments, the Director will work with students, student governments, faculty-in-residence (known as heads of house) and staff in DSL, the Office of the Chancellor, and across MIT to enhance the on-campus dining experience through story telling, information-sharing, issue resolution, and other strategic communications efforts. The Director will play an especially important role in advancing DSL and Office of the Chancellor priorities including strategic projects such as promoting Campus Dining’s operations, sustainability initiatives, food security initiatives and Dining’s support of student’s with dietary restrictions . The Director will also be responsible for increasing the campus community’s awareness of changes to dining operations, including changes to meal plans, the addition of new dining vendors, and facility reopenings.

Reporting to the Director of Campus Dining with responsibility for providing creative and innovative direction in the development and implementation of a strategic communication plan for the department. The Director works closely with Campus Dining leadership on the content, design, production and maintenance of marketing and communications documents, website, social media, and community relations for Campus Dining.

MIT’s House Dining system, with appoximately 3,000 student meal plan participants, is an integral part of a students’ MIT experience that contributes to their sense of belonging and academic success. The Director will work with the Campus Dining Director to develop an overall strategy that celebrates MIT’s residential meal program and the innovative ways that dining enhances student’s lives. In addition, the Director will be responsible for developing key strategic communications regarding departmental priorities that relate to all community members who seek Campus Dining’s many campus offerings, including residential dining halls, retail café’s, catering and MIT’s Samberg Conference Center. The Director will also workclosely with the Division of Student Life communications team on coordinated communications around key initiatives and divisional priorities. They will also closely interface with house teams (i.e., heads of house)as well as the Department of Facilities (DoF).

Principle Duties and Responsibilities:

Strategic Marketing for Campus Dining:

Create media across multiple channels that tells a positive story about MIT Dining that entices, engages, and promotes dining’s offerings and commitment to student’s overall wellbeing.
Develop and implement strategic marketing plans and supporting materials for increasing voluntary meal plan enrollment targeted at cook-for-yourself and graduate students.
Promote food security initiatives in collaboration with the Food Security Action Team and DSL Communications.
Manage Campus Dining strategic communications/marketing with campus partners for dining events, such as Family Weekend, Campus Preview Weekend, and the Dean’s Orientation reception.
Curate and develop an online library of photos and videos depicting dining special events, new dining concepts, and food plating.
Develop and analyze data to identify target audiences and appropriate channels (e.g., digital, social, print).
Use data to inform strategies or adjustments to marketing plans.
Research trends, audiences, and peer institutions.

Communications Asset Development (with DSL Communications):

Develop and implement marketing/communications strategy to increase presence, accessibility, and positive exposure of Campus Dining across multiple media channels (e.g., news stories, videos features, social media, email) to elevate perceptions of campus dining and to enhance information-sharing with MIT stakeholders, current and prospective students, and parents.
Maintain a dining editorial calendar to appropriately time and plan key repeat operational communications.
In partnership with content experts, ensure messaging and information is accurate and consistent on sections of the DSL website dedicated to Campus Dining (https://studentlife.mit.edu/dining), always seeking opportunities to refresh, update or remove aged content. Also work with relevant dining partners to ensure vendor information is accurate and current.
Represent Campus Dining in bi-weekly DSL Communicators meetings convened by the Senior Director of DSL Communications. Also meet regularly with the Director to discuss current projects, and assist with divisional priorities.
Ensure all communications follow MIT brand standards.

MIT Community Outreach for Campus Dining:

Liaise with heads of house, student government leaders, and community members to address issues that may arise in residential and retail dining, especially during times of transition related to Welcome Week, the start of each semester, holidays and breaks, and the January Independent Activities Period.
Administer a database to track resident inquiries and resolutions received via foodstuff@mit.edu or dining satisfaction surveys.

General Work Requirements:

Occasional night and weekend work required to support residential and retail dining events and meetings with residential communities including emergency communications as needed.
Other duties as assigned.

Supervision Received

Reports to the Director of Campus Dining. Collaborates closely with the HRS Communications Director and the Senior Director of DSL Communications.

Supervision Exercised

Students on a project basis.

Work Schedule

8am to 4pm, Monday to Friday. Some weekend and evening work possible. Eligible for hybrid work arrangement.

Qualifications and Skills:

Minimum Required Education and Experience:

A bachelor’s degree is required. At least seven years of progressive experience in organizational communications, community relations, constituent services, or services marketing in higher education, hospitality, government, or other service industry is required. Proven ability to work well in a diverse community environment and on project teams. Must have strong written and verbal communication skills, strong computer skills (particularly Microsoft Office), and be familiar with creative media content development processes (e.g., print production, website development, digital media production, website content management, social media management). Must have demonstrated success in facilitating group discussions and the ability to present information and recommendations effectively. Graphic design experience with Adobe Creative Suite tools and photography and video experience are a plus.

Preferred Qualifications and Education:

Master’s degree preferred.

Competencies:

Collaborating and Building Relationships
Communicating with Influence
Demonstrating Strategic Agility
Developing the Potential of Self and Others.
Exercising Integrity and Credibility
Focusing on the Customer
Fostering an Inclusive Community
Implementing Proactively and Decisively

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 23799

Desk Associate

Housing & Residential Services

General Summary:

Responsible for providing administrative and operational support for the graduate residence on behalf of Housing and Residential Services (HRS), Division of Student Life (DSL). Works closely with the Housing Operations Managers and Housing Unit-12 staff to provide customer- oriented services including check-in and check-outs, record keeping, mail and package handling, and guest/visitor policies for residents and live-in staff. Conducts Break Officer support for staff breaks and meals, covers desk shifts for weekly desk staff to support vacations, sick time, and emergencies.

Primary Functions:

Receive and process resident mail and packages for all residents. Provide email notifications to residents of package arrivals.
Conduct check-in and check-out procedures to include verifying arrival dates, providing room access keys/packets, and ensuring forwarding address at check-out.
Assist House Operations Manager in tracking of reported maintenance work orders, and notification for access to resident rooms for external contractors.
Sign for, inventory, and track duplicate room keys used for lock-out procedures. Issue lock-out keys to verified residents and track status of keys during shift.
Prepare key packages for move-in and record issuing of key and check-in to the residential hall via check-in platform.
Receive and record key and check-out the resident(s) when the housing lease has ended.
Input, track, monitor, and update all records for accuracy for key(s) issued, check-in, check-out, and number of residents in space on a monthly basis and provide a written report to the HRS Desk Services supervisors.
Support implementation of resident guest policies by checking in and out all guests using Omnigo Reporting Software to ensure only authorized individuals are permitted to enter the residence hall and report all trespassers to the MIT Police.
Observe GENETEC security cameras and fire and smoke alarm panels and notify Housing Unit-12 or MIT emergency services in the event of a security or safety issue.
Assist HRS Desk Services supervisors with on-boarding and training of new staff and existing staff to assist in transition to a new position or enable movement of staff for operational needs.
Notify other desk staff and HRS Desk Services supervisors of any pertinent issues that may have occurred during your shift.
Assist HRS Desk Services supervisors as a Break Officer in providing desk coverage to enable staff breaks without closing desks during weekday operating hours.
Expected to work Institute holidays and cover shifts during special closings.

Supervision Received

Reports to the Operations Manager of Desk Services or Assistant Director of 2nd Shift & Security Systems.

Qualifications and Skills:

Minimum Required Education and Experience:

Customer service or office experience preferred. Strong verbal, interpersonal, and written communication skills and strong customer service orientation is required as is the desire to work in a collaborative environment. Have excellent organizational and problem-solving skills and the ability to handle multiple tasks, set priorities, work independently, and work in a fast-paced environment. Demonstrate experience with the use of web-based programs including e-mail and Microsoft Office Suite. Ability to work in a diverse community and treat all residents, guests, and staff with respect regardless of race, gender, sexual orientation, beliefs, abilities or disabilities, or position or rank within the department.

High school diploma or equivalent required. Bachelor’s degree strongly preferred with emphasis on customer-service or operations

Competencies:

Ability to achieve success in new initiatives and processes by demonstrating commitment to action, information seeking, and service to students
Competency in both analytical and conceptual thinking
Ability to influence others through thoughtful collaboration and engagement in teamwork
Experience with computer software (Word & Excel), e-mail, electronic work order tracking systems essential, and web-based technology.
Demonstrated experience and success working in a multicultural environment with a clear understanding of diversity, social justice, and inclusion in both student and workplace settings

Moving Requirements:

Ability to move 50 pounds.

Working Conditions:

Frequent moving or remaining stationary for extended periods of time may be required. Ability to ascend and descend stairs.

Availability:

This position is a full-time position. This position is designated as essential personnel in accordance with the MIT Policy on Emergency Closing or Early Release. During emergencies, employees in this title are excused from their regularly scheduled work only with the specific authorization of their supervisors, regardless of any public announcement that the Institute is closed.

Common Requirements:

Must treat colleagues, supervisors and all members of the MIT community in a professional and respectful manner. Acts in a manner that is consistent with the Department’s goal of providing high quality service to the Department’s customers. Must comply with all MIT and Department Policies and Procedures.
Must have the sufficient language/communication skills to communicate with supervisor, colleagues and customers as required by the position. Must be able to read and understand written directions, safety signage and other documents. Must be able to use email, the IT equipment that is utilized for work order tracking software, and other types of job specific technology once Management has provided the necessary training.
Must be able to successfully work independently and as a member of a team based on the varying nature of different tasks.
Must report any unsafe conditions or hazards to immediate supervisor.
This job description is intended to provide a summary of the position. It is not a complete list of all of the duties. An employee may be required to perform other duties that are related to the primary functions listed in the job description.
MIT will conduct a background check (including checking criminal records) for finalists. For current MIT SEIU members, this background check will be done for finalists who are bidding for a promotion or for a voluntary transfer to another classification unit.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 23737

Swimming Pool Attendant

DAPER Facilities

Position Overview:

Perform work in DAPER swimming areas throughout the Institute, responsible for safety, first-aid amongst other duties. Responsible to ensure the safety of all patrons visiting DAPER Aquatic Facilities and to respond to emergencies. Employment will be primarily in the Zesiger Sports and Fitness Center (W35) and/or Alumni Pool (Building 57).

Primary Functions:

Scans the area of surveillance to make sure that patrons are safe and behaving according to the rules.
Acts in emergency situations and provides rescue and first aid assistance up to their training level until medical personnel arrive and take over.
Inspects the aquatic facility for unsafe conditions and cleanliness to prevent accidents and reports any hazards to the supervisor.
Enforces rules consistently and fairly.
Ensures cleanliness.
Performs other duties as required including but not limited to periodic cleaning of the worksite.

Supervision Received

Reports to the DAPER Supervisors.

License/Certification

Valid American Red Cross Lifeguarding with CPR/AED for Professional Rescuers and First Aid Certification.

Qualifications & Skills

Years of Experience: One year of acceptable lifeguard experience required.

Education: High School Diploma or equivalent required.

Knowledge/Abilities: Must be able to pass a special physical examination and periodic lifeguard skill tests. Must complete in-service training work as needed.

Moving Requirement: Must be able to move up to 50 lbs.

Working Conditions: Traverse the pool area. Position self to work in various positions to provide safety and cleaning services in the pool area for extended periods. Frequently ascend/descend stairs and work from ladders, and other above ground locations such as lifeguard stands. Personal Protective Equipment must be worn as required by the specific assignment.

Availability: Employees are not considered essential personnel, but may be required to work other shifts on an as needed basis.

Common Requirements:

Must treat colleagues, supervisors and all members of the MIT community in a professional and respectful manner. Acts in a manner that is consistent with the Department’s goal of providing high quality service to the Department’s customers. Must comply with all MIT and Department Policies and Procedures.
Must have the sufficient language/communication skills to communicate with supervisor, colleagues and customers as required by the position. Must be able to read and understand written directions, safety signage and other documents. Must be able to use email, the IT equipment that is utilized for work order tracking software, and other types of job specific technology once Management has provided the necessary training.
Must be able to successfully work independently and as a member of a team based on the varying nature of different tasks.
Must report any unsafe conditions or hazards to immediate supervisor.
This job description is intended to provide a summary of the position. It is not a complete list of all of the duties. An employee may be required to perform other duties that are related to the primary functions listed in the job description.
MIT will conduct a background check (including checking criminal records) for finalists. For current MIT SEIU members, this background check will be done for finalists who are bidding for a promotion or for a voluntary transfer to another classification unit.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 23820

Director of Athletics Communications

DAPER

General Responsibilities:

This is a 12-month full-time appointment, reporting directly to the Director of Athletics and Department Head of DAPER. This position serves on the Senior Leadership Team of DAPER and therefore is expected to be involved in strategic planning, DAPER and campus-wide committees, decision making relative to the department and represent the department at various functions. This position directly supervises a staff of three full-time employees, as well as hires and trains interns and contracted services staff in supporting a broad-based program that fields 29 NCAA Division III varsity teams and four Division I rowing teams. General responsibilities include, but are not limited to, the overall supervision, organization and management of the DAPER Athletics Communications Office, public relations functions of the varsity athletics programs, in addition to supporting the development, coordination and implementation of effective communication strategies and initiatives that create recognition of the achievements, programs, teams and participants across the spectrum of DAPER programming. Additional responsibilities include maintenance of records, statistics and archived materials for the department, as well as the creation and promotion of content on current and emerging social media platforms. This individual will also be responsible for fostering collaboration across the department to create promotional and marketing strategies to support DAPER initiatives. Knowledge and adherence to NCAA, conference and institutional rules and policies are critical. Additional responsibilities in department and/or campus wide administration as assigned.

Principal Duties:

Serve in a departmental leadership role as a member of the DAPER Senior Leadership Team.
Directly supervise and manage a staff of three full-time employees, as well as coordinate, operate and/or supervise staff on statistical tracking programming and livestream broadcasts at home events.
Serve as primary media contact and liaison with local and national media for DAPER related requests. Coordinate the recognition, nomination and promotion of national, regional and conference award candidates for both athletic and academically-based awards.
Oversee and manage all communications operations for hosting championship and special events. This includes, but is not limited to, conference championships, NCAA regional tournaments and national championships competition.
Work collaboratively with the University’s public relations office when required on athletic-related news stories and events.
Oversee and manage DAPER’s athletics web presence and social media platforms, as well as the DAPER website.
Develop, coordinate and promote webcasting social media platforms to highlight department initiatives and programs, which includes promoting current platforms and developing new strategies to continue to increase followers on both the webcasts and within social media.
Ensure departmental adherence with livestream broadcast standards consistent with NEWMAC/FloSports media rights agreement.
Assist with the department’s alumni outreach and fundraising initiatives in conjunction with the Athletic Director/Department Head, Alumni Association and Resource Development staffs. This can include, but is not limited to, the development of promotional materials and letters, dissemination of related information, as well as other communications mediums and programs.
Coordinate with coaching staff and Resource Development Office to develop day-of content and post-event coverage in the execution of the DAPER 24-Hour Challenge Day of Giving.
Ensure that there is a consistent image and appropriate trademark usage as it relates to institutional publication guidelines, trademark usage and marketing materials. This includes printed materials, as well as through the department’s apparel vendor for a consistent brand on uniforms and the department’s online store.
Oversee the design, editing, production and distribution of promotional and marketing materials to include but not limited to, the DAPER Sports Annual, press releases, score reporting, social media graphics, promotional banners, and other related information and materials.
Oversee and manage the DAPER Marketing Committee, which includes representatives from intercollegiate athletics, club sports and intramurals, physical education and wellness and recreation. The committee collaborates on various promotional and communications initiatives to put forth an intentional brand presence that is consistent throughout DAPER.
Serve on Institute, regional and national professional committees, as appropriate.
Coordinate year-end athletic awards event (s).
Supervise the management and storage of archival and historical data, photos and other materials through our online file sharing software on SharePoint.
Develop and implement a marketing strategy to strengthen regional and/or national partnerships with the goal of enhancing and developing revenue or sponsorship for DAPER activities.
Competent fulfillment of other administration duties as assigned.

Supervision Received:

Supervision is received from the Director of Athletics/Department Head of DAPER.

Supervision Exercised:

Supervision is exercised over three full-time staff.

Contacts Required to Perform Duties:

MIT Athletics Department contacts include Sports Administration, Physical Education and Wellness staff, Club Sports/Intramural and Recreation staffs, Sports Medicine, Faculty-Coaches, Part-Time Coaches, Equipment Operations, Facilities, and Business Office. MIT contacts include Admissions Office, Alumni Association Office, Office of Leadership Giving, Resource Development, Treasurer’s Office, Insurance and Legal Affairs, Procurement, Department of Facilities, Division of Student Life Offices, the Technology Licensing Office, MIT News Office, DSL Human Resources and Budget Office.

Qualifications:

A Bachelors Degree is required; a Masters Degree is preferred. In addition, 3-5 years athletic promotions/sports information /communications and/or promotions experience or other related field at the college or university level is preferred. Excellent administrative, organizational, written, interpersonal, and computer skills are essential. Attention to detail and the ability to problem solve is essential. Working knowledge of statistical programs, current design and desktop publishing software, and website maintenance are also essential. This position requires weekend and evening hours and occasional travel. Application review will begin after deadline. Employment is conditional upon successful completion of a background check.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 23847

Associate Dean and Director, CARE Team

Student Support & Wellbing

Position Overview:

The Associate Dean and Director for the CARE Team leads a dynamic team to support MIT students in acute distress. This position requires a strong work ethic, impeccable judgment, and a great sense of humor. This small team works hard but also laughs a lot. The CARE Team is the thread that is woven through our support network and ensures that students receive support that is transparent, proactive, and compassionate. This position works in an on-call rotation with their team, 1 week each month. There is flexibility in this work, but the need to always keep an eye on many student issues and organize a high volume of information is essential. The CARE Team manages student cases from open to close, facilitates wellbeing checks, supports students transitioning to/from MIT due to hospitalizations, leaves, and returns, and collaborates with stakeholders to ensure that students are receiving timely attention and follow up. The Associate Dean and Director leads one of the Institute’s most critical, highest functioning and collaborative teams, the CARE Team Network, and provides leadership around student support during campus crises.

Principle Duties and Responsibilities:

Leadership:

Supervises two Assistant Deans, an Assistant Director, and the Drop-In/CARE Team Coordinator.
Manages the day-to-day function of the CARE Team.
Recruits, hires, trains, and supervises professional CARE Team staff.
Provides leadership in the coordination of internal and external care and services for individual students at risk.
Leads the CARE Team Network.
Co-leads the Food Security Action Team and manages the food security efforts in the Division of Student Life.
Develops and implements policies, processes, and documents that advance the CARE Team agenda and makes the work more efficient.
Provides management and oversight of records pertaining to students of concern.
Ensures that records and data are maintained in accordance with Institute policies and state and federal regulations.
Serves on the Dean on Call team meetings and coordinates follow up.
Serves as the backup to lead the Postvention Team following a student death and serves as a member of the both the faculty and staff Postvention Teams.
Serves on the Behavioral Assessment Response Team.
Serves as a member of the Indirect Impact Team and will work as a part of the on-call rotation team that monitors events off campus.
Regularly consults with the Office of General Counsel on students of concern.
Prepares annual reports and other reports and analyses as requested.

Direct Service

Facilitates wellbeing checks on campus and coordinate with local resources for off campus wellbeing checks.
Formulates care plans.
Effectively collaborates with other Institute departments.
Responds to parent support requests through supportmystudent@mit.edu.
Works as the liaison to families of students in distress, coordinates family meetings, and manages the family support and involvement.
With campus partners including MIT Health, helps to provide referrals to support services within the Institute as well as community agencies.
Keeps track of open cases and follow through with recommendations.
Maintains accurate and up-to-date case records and prepare reports.
Supports students with acute needs including, but not limited to, crisis intervention, hospitalizations, and wellbeing checks.
Leads case conferences on particularly vulnerable students to promote collaboration and coordination.

Programming:

Leads the coordination of support efforts during postvention in the case of the student death.
Creates and facilitates trainings for staff and faculty related to supporting students and recognizing students in distress.
Other responsibilities as assigned by the Senior Associate Dean of Student Support.

Supervision Received

Supervision is received from the Senior Associate Dean of Student Support and Wellbeing.

Supervision Exercised

Supervises the Assistant Deans, Assistant Director, and the Drop-in/CARE Team Coordinator.

Qualifications and Skills:

Minimum Required Education and Experience:

Bachelor’s degree required plus seven years of experience in higher education or closely related setting with a demonstrated knowledge of case management systems; experience responding to crisis situations; impeccable judgement and experience managing risk; success in compiling and communicating highly confidential information; must be reliable and able to work independently; must have a high level of organizational, time management, and interpersonal skills; must be flexible and adaptable; ability to take initiative, plan, develop, organize and follow through on projects and plans while working in a high pressure, dynamic environment; experience working with diverse populations; familiarity with mental health terminology, including diagnostic categories and treatments; knowledge and understanding of student privacy and medical privacy guidelines and regulations; ability to work within a comprehensive student support database and reporting system.

Preferred Qualifications and Education:

Masters in education, counseling, psychology, social work, or related field preferred.

Employment is conditional upon successful completion of a background check and credential check.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 23900