DSL Open Positions














House Operations Manager

Housing & Residential Services

Summary of Function and Responsibility

Facilities Management and Operations. The House Operations Manager is responsible for the day-to-day operational functions of residence hall facilities including management of human resources, house operations finances, and facility maintenance. As a staff member in the Department of Housing & Residential Services within the Division of Student Life, the manager ensures that, all residents are properly and comfortably housed, provides appropriate support for residential programming activities, and maintains the highest level of service to the residential community.

The House Operations Manager reports to the Director of House Operations and works collaboratively with HRS construction and renovation staff, housing assignments staff, the Heads of House and Area Director for their assigned community, members of the Division of Student Life, Department of Facilities, MIT Police, as well as other administrative offices as part of an overall institutional effort to provide integrated, seamless service to residents.

Characteristic Duties and Responsibilities

  • Operations
    • Ensure successful implementation of best in class standards of custodial, repair and maintenance, desk services, and dorm security operations within assigned buildings.
    • Oversee the daily operation of residence halls, (includes providing coverage for other residence halls as requested).
    • Work with Manager of Security System Operations to ensure security of facilities including support for maintenance of security equipment, doors and windows.
    • Hire, train, and manage student desk staff to manage keys, packages and other services to residents and guests.
    • Identify, resolve, and/or provide support to the resolution of facility problems in the residence halls
    • Assist the Director of House Operations and Director of Capital Renewal and Renovations in the development of both short and long-term building maintenance plans in coordination with the Department of Facilities.
    • Collaborate with the Assistant Director for Housing Assignments, Area Director, and student Room Assignments Chairs to effectively coordinate student room assignment programs for academic term.
    • In coordination with the Assistant Director for Guest and Conference Housing, support summer conference housing operations.
    • Input, track, monitor, and provide timely reports on all work orders placed by the residence hall into MIT’s SAP electronic work order tracking system.
    • Process weekly service staff and student payroll and evaluate financial/payroll reports for accuracy.
    • Manage house supply and equipment inventory and request purchases appropriately.
    • Perform room safety inspections, support fire drills, and weekly building inspections.
    • Work collaboratively with Environmental, Health and Safety Coordinator to ensure staff are trained, and any situations involving EH&S issues are promptly addressed.
    • Attend regular meetings with the department of Facilities Zone Managers, Evening Operations, and other operational personnel in order to achieve service goals and emphasize continuous improvement throughout the residential system.
    • Inform the Director of House Operations about any issues of Labor Relations, on any/all Human Resources issues that may arise.
  • Supervision
    • Supervise, assign, schedule, and train house staff including housekeepers, maintenance mechanics, part-time temporary employees and student desk staff.
    • Assist the Assistant Director of Guest and Conference Housing and Area Directors to supervise, assign, schedule, and train 5-30 additional hospitality staff.
    • In collaboration with the Director of House Operations, develop and monitor the residence hall operating budget, which is developed based on Housing & Residential Services priorities, and the needs of the manager’s assigned house(s).
  • Other Duties as Assigned
    • Respond to emergency situations (on call 24 hours).
    • Designated essential personnel in all MIT emergency situations.
    • Required to serve as needed on a rotating weekend duty as the on-campus House Operations Manager on Duty for all residential buildings which is staffed on a rotating basis.
    • Other projects and committee work as assigned.

Supervision Received

Direct supervision is received by the Director of Housing Operations.

Supervision Excercised

Functional and administrative supervision is exercised for union and/or contract housekeeping staff, maintenance mechanics, student desk workers and summer help.

Qualifications

  • Bachelor’s degree preferred.
  • Minimum of three years experience in the administration of college/university facilities management services including housekeeping and building maintenance procedures is required.
  • Experience with computer software, e-mail and electronic work order tracking systems essential. Experience with labor relations issues useful.
  • Must be service-oriented with the ability to work collaboratively with a diverse population of students, faculty and staff.
  • Strong written and verbal communication skills required. Proven ability to work in a team-oriented fashion is highly valued.
  • Flexibility and adaptability to change with a solutions orientated approach to problem solving are essential to be successful in the Department of Housing & Residential Services.

Employment is conditional upon successful completion of a background check.

Schedule: Sunday through Thursday with Friday and Saturday off

Apply online. Job Code: 16525

Financial Analyst

Division of Student Life - Administration and Operations

Summary of Function and Responsibility

Reporting to the Assistant Director of Finance, the Financial Analyst will be responsible for supporting financial planning and analysis functions within the Financial Services group of DSL Administration, including; management report preparation, variance analysis and outlook forecasting to monitor financial resources and annual budget preparation. This position is a member of service oriented team that supports the decision making requirements of a complex set of programs, businesses, and operations within DSL.

The Financial Analyst will act as a resource for DSL, answer questions about budget, financial and business performance, and assist with resolving policy and procedural issues. Additionally, the Financial Analyst will be responsible for performing financial transactions as needed to support the group and will function collaboratively with other members of the Financial Services team to achieve common goals and desired outcomes.

The position requires a demonstrated ability to think conceptually, communicate effectively and work seamlessly as part of a team. Excellent organizational skills and an ability to handle multiple tasks, set priorities, work independently, and work well in a fast paced environment are essential. High proficiency with Excel is required.

Characteristic Duties and Responsibilities

  • Assists in preparation and analysis of monthly/quarterly/annual report package utilizing mastery of Excel and relational databases and in presentations as necessary for DSL and DSL departments.
  • Assist DSL finance team and DSL administrators in preparation of departmental budget submissions and budget changes.
  • Develops improvements to financial reporting processes.
  • Ensures reporting accuracy and data integrity between various financial systems.
  • Analyze financial reports for cost efficiencies/revenue enhancing and advise departmental leadership as necessary.
  • Troubleshoot and assist administrators with the use of financial systems and investigating and resolving accounting or finance-related problems.
  • Participate in the DSL financial administrators group and assist with development and implementation and evaluation of financial procedures throughout DSL.
  • Participate in and/or manage related special projects as assigned.

Supervision Received

Reports to the Assistant Director of Finance

Supervision Exercised

None

Requirements

  • Bachelor’s degree and a minimum of three years related experience required.
  • Must be highly proficient with Excel and relational databases.
  • Excellent communication and interpersonal skills, the ability to build strong relationships with clients, and a successful track record of collaboration toward achieving objectives.
  • Strong analytical and problem-solving skills.
  • Strong organizational skills and attention to detail.
  • Ability to coordinate multiple tasks, set priorities and meet deadlines.
  • Must be a self-starter with the ability to work effectively as a member of a team or independently as the particular assignment requires.
  • Proficient use of SAP highly desirable.
  • Demonstrated ability to understand and listen to needs of others and develop services to most effectively meet those needs.
  • MIT experience a plus.

Apply online. Job Code: 16747

Audio Visual Services Director

Division of Student Life - Business Services

Position Overview Statement

Reporting to the Director of Business Services and Technology, the Director of MIT Audio Visual provides leadership, strategic planning, oversight and supervision of the daily audio visual operations. As a strategic campus partner, will collaborate with MIT faculty, staff, students and vendors to provide the portfolio of services needed to support the educational mission of MIT.

The Director will lead an established high performing AV technical team and partner with key campus stakeholders to ensure service delivery excellence and the highest levels of customer satisfaction. Administrative responsibilities include providing leadership, direction and coaching to union and non-union staff, oversight of a 4.9 million dollar budget and management of business processes to ensure timely customer communication, scheduling and billing. The Director will create and/or maintain the training curriculum for MITAV technical staff to provide exemplary and consistent service. Will participate in Institute wide planning for major events that include presentation technology.

Principal Duties And Responsibilities (Essential Functions)

  • Leads, plans, and oversees the daily operation of MITAV.
  • Develops operational policies and implements procedures within the department. Works with staff to develop policies to improve department effectiveness and performance.
  • Develops training standards and programs for technical staff.
  • Responsible for the recruitment of staff, diversity, performance management, recognition, and the development and training needs of all MIT AV staff including full-time and temporary staff. Ensures a supportive and inclusive working environment for all.
  • Cultivates and promotes relationships across campus to provide custom service level agreements and programs to support DLC’s unique needs.
  • Serves as in Institute leader and expert in regards to current (and future) classroom and presentation technology standards and design.
  • Ensures CRM system meets operational and customer service goals with regards to order intake, job assignment, estimates and client billing. Will lead system replacement efforts if necessary.
  • Recommends annual budget and oversees revenue and expenditures to meet or exceed cost recovery.
  • Serves on Institute committees to plan and execute new and renovated spaces that include presentation technology. Where appropriate, recommends the use of department AV Installation team to provide design and integration services.
  • Serves on Institute project and planning teams for major events that require presentation technology services, such as Commencements, convocations, conferences, etc. Recommends and works with external vendors to negotiate services to support large special events. Coordinates services of MIT entities with external vendors to assure events’ success.
  • Monitors quality control, receives and responds to customer concerns, and adjusts service delivery as necessary to provide superior customer service.
  • Performs outreach and marketing to Institute DLCs to cultivate further business channels within the domain of the department.
  • Performs other duties as needed or required.

Supervision Received

Receives direct supervision from the Director, DSL Business Services and Technology. The Director, DSL Business Services and Technology and Director of MIT Audio Visual Services will periodically review strategic administrative and functional goals.

Supervision Exercised

Oversees the Events Coordinator, Events Assistant (Administrative Staff), 22 Audio Visual Technicians (Bargaining Unit), 2 Northeastern Co-op students and 1 Senior Stock Clerk - AA (Service Staff), 2 Administrative Assistants (Support Staff), over 24 freelance Audio Visual technicians.

Qualifications/Technical Skills

Qualified applicants must possess a minimum of 7 years relevant experience, 5 of which must be at a managerial level along with a strong functional knowledge of applicable audio/visual technologies and be able to exhibit good interpersonal communication skills, including written and verbal communications. Knowledge of audio/visual technology support and of applicable service standards preferred.

  • Bachelor's degree preferred, experience in Instructional or Educational Technology ideal.
  • Experience with presentation technology support management for events in educational or corporate environments.
  • Specific knowledge of classroom and presentation technology systems design, installation, maintenance and operation.
  • Proven ability to lead and motivate staff.
  • Proven ability with budget management and cost recovery P&L.
  • Demonstrated commitment to delivering high quality customer service, continuous improvement and building positive client connections within a large organization.
  • Demonstrated knowledge of project/installation timelines including proposals, procurement and scheduling.

Competencies

Collaborating and Building Relationships:

  • Aligns team members to shared goals and creates opportunities for teamwork
  • Builds relationships with key stakeholders and grows a trusted network inside and outside MIT
  • Promptly and effectively manages conflict
  • Champions and enables cross-organizational, multiple stakeholder initiatives that need collaboration

Focusing on the Customer:

  • Effectively holds staff accountable for and dedicated to meeting customer needs
  • Models all aspects of superior customer service, including measuring that service
  • Forecasts and meets complex and diverse customer needs

Communicating with Influence:

  • Communicates in a timely manner with others about changes that may impact them, including the context and/or reasons for the changes
  • Steadfastly and diplomatically motivates others for results for the collective benefit of the organization
  • Develops and communicates a clear and compelling vision that moves others to act

Implementing Proactively & Decisively:

  • Initiates organizational change and improvements
  • Creates a culture that enables and recognizes others who take calculated risks to advance goals and experiment with new approaches
  • Effectively brings together people required to advance organizational goals

Apply online. Job Code: 17066

Assistant Director, Alcohol and Other Drug Services

Division of Student Life – Student Support and Wellbeing

Basic Functions and Responsibilites

The Assistant Director supports the mission of Alcohol and Other Drug Services (AODS) to engage all members of the MIT community in an integrated effort to enhance academic, social, and personal development for students. The Assistant Director oversees comprehensive efforts to conduct substance abuse screenings and assessments, facilitate brief intervention programs, and make referrals to treatment for students for their alcohol and other drug use and abuse. Additionally, the Assistant Director collaborates with students, colleagues in the Division for Student Life (DSL), and various offices and departments across MIT, to provide alcohol and other drug-related education for the MIT community. The Assistant Director also supports efforts to build community among students who enjoy socializing without using substances. The Assistant Director reports to the Assistant Dean for AODS.

Characteristic Duties

Manage Day to Day Operations of Screening and Intervention Programs

  • Oversee the alcohol and other drug intervention program for undergraduate and graduate students and serve as case manager for all students referred to AODS.
  • Conduct substance abuse assessments and make recommendations and referrals.
  • Facilitate Brief Alcohol Screening and Intervention for College Students (BASICS) program.
  • Provide training and supervision to graduate student intern.
  • Coordinate and implement in person Alcohol Screening Events for students.
  • Promote utilization of on line screening and brief intervention tools.
  • Assist in the tracking of utilization of services for the preparation of annual reports.

Advance Educational Programs and Prevention Efforts

  • Work with community partner, EverFi, and the Office of the First Year to implement AlcoholEdu, an on-line alcohol education program, to incoming freshmen class each year.
  • Coordinate orientation programs around substance use and wellness, including Tech Theatre.
  • Promote educational resources for parents of incoming students and upperclassmen.
  • Coordinate Social Host Training events throughout the year for FSILG members, dorm residents, and leaders of student clubs and organizations.
  • Develop initiatives to educate the community on prescription drug abuse, marijuana, hallucinogens, and other drugs.
  • Facilitate various AOD-related presentations, workshops, and trainings for student leaders and staff.
  • Work with Administrative Assistant to maintain AODS website and develop plan to increase the utilization of on line educational resources.

Contribute to Collaborative Initiatives

  • Serve as the liaison between AODS, Student Mental Health and Counseling Services, and the CARE Team to manage referrals for student engaged in high-risk substance use.
  • Work closely to support AODS collaboration with VPR to implement programs such as Social Host Training, Bystander Education, STAR program for sororities, CAP program for Fraternities, prevention for student athletes, and other programs serving high-risk student populations.
  • Contribute to the expansion of the Weekends@MIT initiative, a collaborative project with Student Activities, Residential Life, DAPER, and FSILG office, aimed at increasing substance free late night social programming and increasing student attendance at events.
  • Help advance Institute-wide initiatives related to health and wellbeing.

Other

  • Other duties as assigned by the Associate Dean or Senior Associate Dean of Student Support and Wellbeing.

Supervision Received

Supervision is received from the Assistant Dean for Alcohol and Other Drug Services.

Supervision Exercised

Supervision exercised over graduate intern.

Qualifications and Education

Bachelor’s degree in Public Health, Higher Education, Student Personnel Management, Counseling or Social Work or related area required with experience working in a university setting. Master’s degree preferred. Minimum 3 years of academic administration, student services, or related work experience required. Demonstrated proficiency in conducting substance abuse assessments and facilitating brief substance abuse interventions using a motivational interviewing approach is required. Strong facilitation skills required to provide educational programs to the student community. Excellent organizational skills, combined with strong communication and writing skills essential. Must be flexible, have attention to detail, ability to prioritize work. Excellent interpersonal skills, especially the ability to build collaborative relationships, and exercise good judgment. This position requires occasional evening and weekend work.

Apply online. Job Code: 17241

Administrative Assistant II

Division of Student Life – Student Disability Services

Basic Functions and Responsibilities

Performs administrative duties in support of Student Disability Services. Provides information, coordinates services, and responds to inquiries from the general public and MIT faculty, staff, students and family members requiring a broad understanding of MIT’s Disability Services and ADA policies and procedures.

Characteristic Duties and Responsibilities

General Administration and Project Coordination

  • Serves as a key source of information for students and other Institute personnel. Responds to inquiries about Student Disability Services and MIT’s ADA policies which requires in depth knowledge of policies and procedures. Also provides information regarding Student Support Services and services within the overall Division of Student Life.
  • Accountable for maintaining student records, files and database, including data entry, securing and filing confidential documents and general record maintenance. Uses discretion and good judgment in all situations. Responsible for ongoing communication with faculty and staff to coordinate, review and monitor accommodations for students. Prepares student accommodation letters.
  • Maintains files and updates procedural manuals for Student Disability Services.
  • Schedules communications access providers for students with hearing impairments. Coordinates exam accommodations for students. Assists academic and administrative departments with accommodation logistics, including hiring student employees and external providers, as needed.
  • Assists with the operation of the office, which includes, but is not limited to, creating work order, ordering office supplies and verifying Procard charges.
  • Serves as the back-up for the Student Support Services (S3), by providing complex administrative support for the S3 staff which includes scheduling appointments, and updating the S3 database. Also serves as the receptionist for students and visitors. Must distinguish between emergencies and regular meetings; deals with walk-in clients, in addition to regular appointments.

Finance

  • Responsible for creating all purchase orders, journal voucher transfers, acquisition, documentation and reconciliation.

Communications and Publications

  • Composes and designs documents like Power Point ADA presentations and handouts for the MIT community. May represent the office during the presentation and may need to answer questions regarding the subject.
  • Designs artwork for giveaways and swag that represents the SDS services.
  • Develops the information/text for Student Disability Services home pages. Provides support in maintenance of web information by regularly updating the links and testing the site for screen reading accessibility. Also responsible for responding to all accommodations requests that are submitted via website.
  • Supports the Associate Dean who manages services for guests with disabilities during the Commencement. Responsible for answering all accommodation requests and for making decisions by using discretion and good judgment.
  • Coordinates Commencement activities including recruiting staff to service as ambassadors to guests. Participates in meetings and trainings of the Commencement Team, and serves as the trainer as needed. Responds to students and families who request accessibility assistance for Commencement. Tracks registration of guests in reserved search section. Coordinates the order, delivery and pick-up of wheelchair fleet. Schedules ASL interpreters for Doctoral Hooding and Commencement.

Performs other duties as assigned by the Senior Associate Dean for Student Life

Contacts Required to Perform Duties

Undergraduate and Graduate Students, Assistive Technology Information Center (ATIC), colleagues in the DSL, DUE and ODGE, Student Support Services, Housing, MIT Medical, Facilities, faculty, Undergraduate and Graduate Administrators, and outside service providers.

Supervision Received

Supervision provided by the Associate Dean, Student Disability Services.

Supervision Exercised

None

Qualifications and Education

A bachelor degree preferred. Three or more years of experience is required. Knowledge of MIT is desired. Must possess strong interpersonal and communications skills and the sensitivity to properly handle confidential information. Demonstration of initiative, flexibility and ability to work in a high energy, dynamic environment is necessary. Should demonstrate evidence of the ability to work in a collaborative, team environment. Attention to detail, ability to meet deadlines, multi-task, prioritize, and ability to establish boundaries are all essential. Ability to work with spreadsheets, databases, web software and generally navigate technology is a requisite.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 17439

Assistant Director of Intercultural Engagement for Multicultural Programs

Division of Student Life

Position Overview

The Assistant Director of Multicultural Programs (AD) is a full-time administrative position within the Division of Student Life with a primary focus on students. This is a two-year appointment with opportunity for renewal.

The AD reports directly to the Assistant Dean of Intercultural Engagement for Multicultural programs coordinating existing efforts committed to diversity education and convening staff and students in the development and sustainability of new efforts. This position will work to increase the volume and visibility of diversity efforts through the Office of Multicultural Programs (OMP) and broaden the impact of these efforts. This position supports MIT’s mission to develop the ability and passion to work wisely, creatively, and effectively for the betterment of humankind.

The Office of Multicultural Programs has a three-prong approach with goals of support, celebration, and education/engagement. To achieve these goals, the AD will focus efforts on:

Principal Duties and Responsibilities (Essential Functions**):

Program Development and Event Management

Outreach, Support, and Advocacy

Operations & Management

Supervision Received

Supervision received from the Assistant Dean of Intercultural Engagement for Multicultural Programs.

Supervision Exercised

Supervises 6-10 student employees including office managers and the Social Justice Programming and Cross-Cultural Engagement (SPXCE) student desk staff.

Qualifications and Skills

** To comply with regulations by the American with Disabilities Act (ADA), the principal duties in job descriptions must be essential to the job. To identify essential functions, focus on the purpose and the result of the duties rather than the manner in which they are performed. The following definition applies: a job function is essential if removal of that function would fundamentally change the job.

  • Leadership and support for dedicated student affinity spaces including cultural centers and student groups.
  • Outreach to and support of students and student organizations
  • Incorporating social justice education, programming, and resources into the fabric of MIT to support a community of diverse learners within a multicultural context
    • The AD will assist the Director in the creation, implementation and assessment of social justice programming and education opportunities for students on campus through lectures, workshops, and small and large-scale events.
    • The AD will advise and coordinate programmatic support for approximately seventy cultural student organizations
    • The AD will coordinate OMP signature programs including: The Feast, The MIT BOT Retreat (an overnight diversity leadership retreat in partnership with the Student Activities Office) and MC^2, the Multicultural Conference (an overnight conference focused on issues of equity and inclusion)
    • The AD will collaborate with the Assistant Dean to plan and implement OMP celebrations such as the end of year Multicultural Awards Banquet and the Graduating Minority Student Luncheon
    • The AD will assist the Assistant Dean in the curriculum development and facilitation of an undergraduate student orientation program focused specifically on diversity
    • The AD will support individual students around issues of identity development and self-advocacy; bias, harassment, and discrimination; and diversity, inclusion, and social justice
    • The AD will advise and support student organizations by attending executive board meetings, retreats, and leadership transition processes
    • The Assistant Director will collaborate with various stakeholders including but not limited to student organizations and underrepresented groups on campus; LBGTQ Services; Religious Life; Institute Community & Equity Office (ICEO); Office of Minority Education (OME); Dean for Undergraduate Education (DUE); Office of Graduate Education (OGE); Student Activities Office (SAO); Residential Life Programs; and Department of Athletics, Physical Education, and Recreation (DAPER); Student Support Services, etc.
    • The AD will represent the OMP on division and institute-wide committees
    • The AD will recruit, hire, train, develop and directly supervise the student employees for the SPXCE, cultural centers, and organizations as needed
    • The AD will oversee the physical and digital presence (social media, website, etc.) of the OMP and affiliated spaces
    • The AD will assist the Assistant Dean with daily tasks that include financial reconciliation, filing, funding allocation, and needs as they arise
    • Other duties as assigned
    • Bachelor Degree required.
    • Masters Degree in a related discipline preferred.
    • 2 years of experience in a related field, higher education experience preferred.
    • Demonstrated knowledge of current issues, laws, trends, strategies, and effective practices regarding diversity and social justice in higher education.
    • Demonstrated awareness of, sensitivity, and ability to respond to the needs of a diverse student population (race, ethnicity, sexual orientation, gender identity and expression, ability, national origin, religion, etc.)
    • Ability to foster a supportive and student-centered environment.
    • Strong interpersonal communication skills via telephone, e-mail correspondence, and face-to-face interactions.
    • Strong organizational and time-management skills, including ability to prioritize and handle multiple tasks simultaneously.
    • Proven ability to work collaboratively, build coalitions, and sustain partnerships.
    • Ability to successfully navigate incidents of bias and hate-related microaggressions, prejudice, harassment, and discrimination.
    • Demonstrated experience with curriculum development, facilitating dialogues, and public speaking.
    • Experience with social media and website maintenance.
    • Ability to work evenings and weekends as needed.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 17476

Program Coordinator for Leaves & Returns and Special Initiatives

Division of Student Life – Student Support Services

Basic Functions and Responsibilities

Assists in supporting the academic success and personal growth of students. Characteristic responsibilities include overseeing the student return from leave process and coordinating the support for returning students; as needed, advising students on personal and academic challenges; referring students to appropriate campus resources; processing student requests for emergency financial and food resources; collaborating on a stress/mental health related orientation programs; providing back-up reception coverage for Administrative Assistant; and other responsibilities as assigned.

Characteristic Duties

  • Administers the return from leave process. Serves as point person for all inquiries regarding return to MIT, processes all return requests, meets with S3 deans to review return requests, works closely with the Committee on Academic Performance to process, review, and make decisions on all return requests. Communicates return decisions to students, manages data on return applications, analyzes data and tracks trends.
  • Coordinates support and plans programming for students going on leave and returning from leave. Coordinates, with MIT Medical, support groups for returning students. Follows-up with and engages returning students throughout the semester. plans programming, and manages data on returning students and produces reports.
  • Coordinates support program for students impacted by concussion. Maintains relationship with varsity coaches, athletic trainers and Student Disabilities Services.
  • Manages the Student Emergency Fund, including allocating emergency financial support. Also assists with efforts related to food and financial insecurity. Collaborates and coordinates with Student Financial Services, Division of Student Life staff, MIT Medical and other campus offices as appropriate.
  • Interfaces and collaborates regularly with faculty and academic administrators in supporting the on-going functions of S3.
  • As needed, staffs walk-in hours and meets with students dealing with routine personal, academic and medical concerns. Liaisons with and directs students to campus resources.
  • Provides regular back up reception coverage for Administrative Assistant.
  • Manage ongoing testing and launch of the Odyssey HMS web portal, Gui portals and ResCenter.
  • Assists with organizing the orientation program, By Students, For Students: Conquering MIT, where upper class students share personal stories and how they navigated challenges, persisted and succeeded. Collaborates with Assistant Dean, colleagues in MIT Medical, Office of the First Year, and student leaders of campus health groups.
  • Performs other duties as assigned and engages in special projects under the direction of the Associate Deans and Co-Directors of S3

Supervision Received:

Daily supervision received by an Associate Dean and Co-Director of S3. Will also receive direction from Assistant Dean responsible for overseeing leaves and returns.

Supervision Exercised:

None.

Qualifications and Education:

Bachelor’s with one of experience in higher education and interest in student support/wellness required. Masters degree in higher education, counseling, or related fields preferred. Ability to advise students and work collaboratively with faculty, administrators and students is essential. A desire to work with a diverse population, and an interest in human services and supporting individuals in distress is critical. Experience in developing and offering programming is desired. Must possess strong interpersonal and communication skills. Must use excellent judgment and discretion in handling confidential information. Initiative, flexibility and ability to work in a high energy, dynamic environment is necessary. Ability to work with spreadsheets, databases, web software and generally navigate technology is a requisite.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 17540

Associate Director for Student Activities and Coordinator for Leadership Programs

Office of Student Activities

Basic Function and Responsibility

The Associate Director for Student Activities and Coordinator for Leadership Programs serves as an integral part of the Student Activities Office team in providing Institute support, advice, and direction to and for MIT students, student activities, clubs, and organizations, particularly in the area of student leadership development. The Associate Director has the primary responsibility of implementing and managing co-curricular and leadership programs for MIT undergraduate and graduate students. In collaboration with the Associate Dean for Student Leadership and Engagement, the Associate Director leads the development of strategies and programmatic initiatives that focus on the area of student leadership, skill development, learning outcomes and assessment providing an overarching framework for student leaders to engage with. Works with MIT recognized groups and student governments to strengthen the ongoing visibility and diversity of student-run programs on campus, particularly advising student groups with a leadership development focus. The Associate Director will have an abiding concern for, and commitment to, serving the diverse needs of the MIT community and the active promotion of an inclusive environment. Fosters communication and collaboration between and among students, the staff of the Division of Student Life, and the relevant programs and operations at MIT, particularly those of the Campus Activities Complex (CAC), the Alumni Association, Office of Multicultural Programs, Residential Education, various academic units and Campus Police.

Duties and Responsibilities

I. Program Development Supports and advises student organizations and governments, particularly in the area of leadership development. Encourages and assists in facilitating students’ efforts to provide a balanced program of social activities that is consistent with the Institute’s educational mission. Specific duties include:

  • Responsible for the curricular development, facilitation and assessment of student leadership programs and initiatives such as workshops, retreats and annual events. Intentionally and strategically ties efforts to the DSL Leadership Model and learning outcomes and competencies.
  • Co-facilitate and deliver a residential seminar (“T.H.R.I.V.E.”) for first year students on transitioning effectively to MIT; covering topics on health and wellness, relationships, co-curricular experiences, leadership development and an introduction to college living.
  • Responsible for the development, implementation and training curriculum for a leadership development series for student leaders including, but not limited to, effective officer transition, cultural competencies, conflict management, negotiation, effective communication and ethical decision-making.
  • Serves as the Program Coordinator for MIT’s LeaderShape program.
  • Serves as coordinator for the Community Catalyst Leadership Program and the How to Adult Professional Development Series. Works collaboratively with offices across the Institute in the planning and facilitation of these programs, including the Alumni Association, Office of Graduate Education, International Students Office, Career Development, etc.
  • Advises and attends the Freshman Leadership Program, a student-run pre-orientation program. Responsible for the oversight and development of learning outcomes, activities and curriculum development.
  • In collaboration with the SAO staff, coordinates the development, implementation and training curriculum for a peer advisor program that assists SAO staff with the advisement of 450+ student organizations.
  • Assists SAO Staff in planning and facilitation of Student Organization Training, including financial and event training.
  • Shares responsibility with other Student Activities staff for coordination of major campus-wide events organized by, with, or for students and committees. SAO sponsored programs include Spring Weekend, Fall Festival, Day of Play, etc.
  • Develops and implements a series of workshops and resources available for student leaders on a variety of leadership related topics.
  • Assists with advisement of SAO supplemental funding.
  • Responsible for the Student Leader Awards that are given during the annual Institute Awards Convocation.

Direct Student Group Advisement

  • Freshman Leadership Program
  • Graduate Student Leadership Institute
  • LEF/Arcade-ASA Treasurer Advisement
  • Freshman and Sophomore Class Councils

SAO/DSL Leadership Programs

  • Emerging Program
  • LeaderShape
  • MIT L.E.A.D.
  • Diversity Leadership Retreat (collaborate with Office of Multicultural Programs)
  • Community Catalyst Leadership Program

II. Administration Participates in the collaborative administrative functions of the Student Activities Office. Specific duties include:

  • Assists students through the Event Registration process by advising and authorizing event requests. Participates in improving event-related policies, working closely with Assistant Director of Student Activities and Events.
  • Helps advise student leaders on their organization’s finances ((budgeting, fundraising, account management), working closely with the Assistant Director for Student Activities Finance.
  • Works with the staff of the Student Activities to maintain and develop a resource file through which student groups can obtain relevant information about MIT and local vendors.
  • Shares responsibility with other Student Activities staff and student planners for the coordination of activities and events as needed.
  • Manage and provide oversight of a leadership programs budget of approximately 200K.
  • Other duties as assigned.

III. Community Development

  • Shares responsibility with other Student Activities staff and student planners for the coordination of activities and events as needed.

Supervision Received

Direct supervision is received from the Associate Dean for Student Leadership and Engagement on an ongoing basis.

Supervision Exercised

 

Qualifications

A Master’s Degree in Student Personnel and/or Higher Education strongly preferred and 4-5 years of experience in the area of student activities, student leadership and curriculum development, and/or social justice education are strongly preferred. Must have:

  • Possess strong interpersonal skills.
  • Proven experience and familiarity with delivering data-driven and outcomes-based programs and curricula in the area of student leadership development.
  • Experience in utilizing current leadership and identity development theories.
  • Ability to work in a fast-paced, multi-task environment with high attention to detail.
  • Experience and skills in conflict resolution, leadership training, and collaboration.
  • A demonstrated commitment to and appreciation for issues of diversity and community. An ability to intentionally thread issues of cultural competencies and social justice education within a framework of leadership development.
  • An ability to articulate a student activities philosophy and the role of student activities in a high intensity, innovative and ever-changing academic environment.
  • Demonstrate ability to work flexible schedules and work independently as a team member.
  • Excellent writing and public speaking skills.

Evening and weekend hours are required

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 17576

Head Coach-Men and Women’s Swimming and Diving

DAPER

General Responsibilities

The Swimming and Diving Head Coaching responsibilities will include the management of all facets of the MIT Men’s and Women’s Swimming and Diving programs to include but not limited to: administration, budget management, alumni stewardship, recruiting, scheduling of competitions, team travel, weekly practice sessions, advising of students, and compliance with NCAA and conference rules and regulations. In addition, this position will include teaching responsibilities and instruction in the required Physical Education and Wellness activities program. Additional responsibilities may include department wide duties as assigned.

Roles and Responsibilities

  • Leads a high quality varsity program that is competitively challenging, well organized and administered, based on sound coaching techniques and instructional strategies and has a positive retention rate.
  • Oversight of all administrative aspects of the operation of a collegiate athletic program. This includes but is not limited to developing budgets, defining expenses, on-going budget management, prompt completion of travel expense reports, appropriate organizational duties affiliated with facility usage, staff appointment and supervision, practice planning and equipment management procedures.
  • Recruit academically qualified student-athletes to a highly selective science and engineering oriented institution and maintain an appropriate number of student-athletes on the team.
  • Teaches physical education activities in the required Physical Education and Wellness program. These duties include attending meetings specific to physical education and wellness, and curriculum development.
  • Awards up to four points per season towards a graduation requirement of eight physical education points through the Physical Education and Wellness office for student participation in varsity athletics.
  • Scheduling home and away contests including working with other host institutions and MIT personnel in event management.
  • In conjunction with Assistant or Associate Director of Athletics, define budget needs including equipment, team travel, uniforms and personnel.
  • In collaboration with Director of Athletics-Department Head and/or Assistant or Associate Director of Athletics, as well as other members of the athletic department, assist with fundraising responsibilities including building and maintaining relationships with Alumni through newsletters, phone-a-thons, and departmental Alumni activities.
  • Ensure proper safety precautions regarding student-athletes’ training and health are followed at all times including DAPER Risk Management procedures.
  • Demonstrates adherence to DAPER Risk Management procedures, as well as timely and effective communication with Sports Medicine to ensure the health and safety of the student-athletes.
  • Participate in collaborative activities across the Division for Student Life (DSL) and within the Department of Athletics, Physical Education and Recreation (DAPER) through service on committees and mentoring colleagues.
  • Recruit, supervise and mentor assistant coaches.
  • Provide team statistics and other relevant materials to Director of DAPER Communications, Promotions and Marketing.
  • Adherence to regulations and completion of forms associated with MIT, conference and national governance regulations at the NCAA Division III membership level.
  • Member in good standing in sport’s National Coaches Association or governing body.
  • Competent fulfillment of other administration duties as assigned.

Supervision Received

Supervision is received from Assistant or Associate Director of Athletics.

Supervision Exercised

Supervision is exercised over the Assistant Coach/es.

Annual Review

Annual Review process includes metrics from student-athlete evaluation, self-evaluation and administrator’s evaluation.

Contacts Required to Perform Duties

MIT Athletics Department contacts include Sports Administration, Office of Communications, Promotions and Marketing, Equipment, Facilities, Sports Medicine, and Business Office. MIT contacts include units within the Division of Student Life, Admissions Office, Alumni Office, Treasurer’s Office, Insurance and Legal Affairs, Procurement, Department of Facilities and Resource Development.

Requirements:

Three to five years coaching experience preferably at the college or university level. A Bachelor's degree is required: a Master’s degree is preferred. Degree(s) n Physical Education and Wellness or related field is highly desirable. Previous experience in teaching physical education activities is also preferred. Proven experience in recruiting to a highly selective institution desirable. Knowledge of Hy-Tek software required. Administrative, interpersonal/communication skills and computer skills are essential. Appropriate certifications in First Aid, CPR, AED, and Biohazards are required within 30 days of hire. Employment is conditional upon successful completion of a background check.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 17597

Assistant Manager Evening and Weekend Operations

DAPER-Facilities

General Responsibilities

This position teams with the Evening and Weekend Events Manager to coordinate facilities and operations for the Department of Athletics, Physical Education and Recreation on the Evening and weekends. This position supports the day to day operation for, safety of DAPER facilities, event support, security, and general programming for indoor and outdoor facilities.

This position provides leadership and overall management for the evening and weekend operations for DAPER. This position functions as part of the DAPER operations team in the stewardship of department supported programs, services, buildings and facilities. Provides evening and weekend coordination and supervision of the DAPER Facilities Team, the Department of Facilities in providing for high quality setup, management, repair, maintenance and custodial support as needed.

Serve as the primary liaison during evening and weekend shifts. This position is responsible for implementing the MIT Environmental, Health, and Safety (EHS) Management System in areas under their supervision and ensures that facilities and staff under their supervision meet or exceed all applicable EHS requirements.

Responsibilities

  • Serve as the Point of Contact for second shift operation in DAPER.
  • Manage DAPER Facilities Team to meet program set-up, take downs and cleaning of athletic venues in support of all programs second shift and weekends.
  • Assist the Evening and Weekend Events Manager with events as needed.
  • Hire, train, schedule and do payroll for Facility Building Supervisors.
  • Tour all facilities checking on programs and managing counts sheets for each venue.
  • Review EMS schedule to make sure groups are in appropriate spaces.
  • Be present prior to the start of DAPER programs (ie; intercollegiate contests, club sports, intramurals, special events and rentals. It is critical that the EMS schedule is reviewed for time and location of DAPER activities.
  • Check in student workers as needed for intercollegiate events.
  • Review nightly any club sport or intramural programs and report back any issues to Manager of Club Sports and Intramurals.
  • Ensure safety and security by making hourly rounds and checking all exterior doors of indoor facilities. This also includes but is not limited to all outdoor venues and fields on rounds throughout the year.
  • Coordinate submission of work orders as needed with full time customer service staff.
  • Assist with the closing of duPont Gym, Johnson Athletic Center, Rockwell Cage, JB Carr Tennis Bubble, and all fields and courts at end of shift. Assist with directing groups out of DAPER facilities 30 minutes after the close of activity areas.
  • Communicate with Evening and Weekend Manager of Events if issues arise that you need assistance with.
  • Document any incidents, injuries or thefts that may occur during your shift.
  • Contact ABM cleaning company as needed for cleaning in their assigned areas.
  • Contact Campus Police or the Department of Facilities as needed.
  • Manage select events or rentals when required
  • Other duties as assigned

Supervision Received

Supervision is received from Manager of Facilities, Operations and Events.

Supervision Exercised

In the absence of the Manager of Facilities, Operations and Events this position will supervise DFT staff members. Supervision is exercised over evening staff, DAPER student employees and HFC staff as needed.

Contacts Required to Perform Duties

Frequent contact and collaboration will be needed with all members of the DAPER operations team and DFT. Frequent interaction with the Facilities Department (grounds, custodial, and repair & maintenance), also interacts frequently with Sports Administration, Intercollegiate Coaches, Intercollegiate Teams, Club Sports, Intramurals, Student Organizations, Facilities and Operations Staff, Conference Services, Campus Police, Health Fitness Corporation and other MIT Departments using DAPER Facilities.

Certifications Required

Bachelor’s degree or equivalent experience required in athletics or recreation and a minimum of two years’ experience, in facility management and special events. Must have a valid driver’s license and current First Aid, CPR, and AED certification or be willing to obtain.

Experience

Demonstrated experience in supervision of personnel, routine building and field maintenance, customer service and computer skills. Applicants must be able to work in a team environment relative to facility and event management, demonstrated problem solver with effective interpersonal and positive communication skills. Must have experience in or an in-depth understanding of athletics and recreation with direct experience functioning in support of events.

Additional skills and experience in employee supervision and computer operations are required. Must demonstrate and practice effective communication skills. Attention to details and their impact are essential. Must have demonstrated experience and preference working collaboratively in support of shared goals. Must be willing and able to provide additional coverage as needed to support DAPER operations.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 17608

Varsity Equipment Specialist

DAPER

General Responsibilities

This is a 10 month, full time, benefits eligible position. Reporting to and receiving assigned work and direction from the Manager of Varsity Equipment Room Operations. The Varsity Equipment Specialist provides essential coverage to assigned sports in regards to the day-to-day operations of athletic equipment room management. The position is expected to maintain, prepare, and issue uniforms/apparel and equipment to varsity sports teams; provide daily laundering of uniforms, loops and towels, repair and maintain athletic equipment; monitor and update inventory. Additionally, this position will assist with the preparation of equipment and locker rooms for pre-season, games and practices; ensure equipment and uniform issue, collection, maintenance and specifications are in accordance with NCAA, conference and MIT rules and regulations. Night and weekend work will be required. Perform related duties as assigned.

Principal Duties

  • Support varsity teams through daily laundry operations for varsity sports and staff.
  • Distribution of equipment, uniforms and towel services via staffing the Equipment Room service window.
  • Maintain an updated apparel and equipment inventory for assigned teams.
  • Define and manage maintenance needs on equipment and inventory items to ensure safety and performance standards.
  • Assist in budget planning by providing head coaches and Manager of Varsity Equipment Room Operations with inventory information.
  • Assist with the organization and planning of pre-season team locker room set up.
  • Assist with distribution and return of MIT equipment and apparel.
  • Provide teams with game apparel in a timely manner.
  • Assist teams in game preparation as directed by the Manager of Varsity Equipment Room Operations and sport specific head coaches.
  • Track and communicate necessary information to bill SA’s for unreturned items.
  • Proactively engage equipment room staff and head coaches to ensure all equipment is in compliance and meets NCAA safety regulations.
  • Package receiving and timely notification to encourage efficient delivery.
  • Maintain current AEMA certification and/or successful acquisition of this certification within a reasonable timeframe (18 - 24 months after date of hire).
  • Comply with all NCAA, Conference and MIT rules and regulations.
  • Other duties as assigned.

Supervision Received

Supervision is received from the Manager of Varsity Equipment Room Operations.

Supervision Exercised

None

Contacts Required to Perform Duties

MIT DAPER contacts include Sports Administration, Sports Medicine, Communication/Promotions and Marketing, Faculty-Coaches, Part-time Coaches, Facilities, and Business Office. MIT contacts include Procurement, Resource Development and, Division of Student Life Offices.

Qualifications:

Bachelor’s degree in a sports related field preferred. at least one year experience working with college equipment room operations is preferred. Excellent organizational, planning and interpersonal skills are essential. Ability to prioritize and complete multiple assignments throughout the year is required. Attention to detail and the ability to problem solve is essential. Knowledge of football safety equipment and proper fitting techniques is preferred. This position will require weekend/evening hours and occasional travel. Current AEMA certification and/or successful acquisition of this certification within a reasonable timeframe (18 - 24 months after date of hire) is preferred. A valid Driver's License is required at time of hire. Successful completion MIT, DAPER and NCAA mandated training programs required. Employment is conditional upon successful completion of a background check.

Preferred Qualifications

  • Ability to multitask and complete assigned work in a rigorous, fast paced environment
  • Ability to work independently
  • Ability to work as part of a team of equipment specialists
  • Excellent customer service skills
  • Experience with Microsoft Word and Excel

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 17610

Communications Manager

Housing and Residential Services, MIT Dining

Summary of Function and Responsibilities

MIT’s Division of Student Life (DSL) is seeking a dynamic and thoughtful Communications Manager to develop and implement engaging community outreach and strategic marketing communications plans that advance the goals of Housing and Residential Services (HRS), MIT Dining, DSL, and more broadly the Office of the Chancellor. For HRS and in partnership with stakeholders from other MIT departments, the manager will work directly with students, student governments, faculty in-residence (known as heads of house), and staff throughout the Office of the Chancellor and across MIT to enhance students’ on-campus residential experience through information-sharing, issue resolution, project management, and other strategic communications efforts. The manager will play an especially important role when HRS closes a residence hall for renovation, when nearby construction affects a community’s quality of life, or when new residence halls open.

Reporting to the Sr. Associate Dean for HRS, the Communications Manager is a member of the HRS leadership team with responsibility for providing creative and innovative leadership in the development and implementation of a strategic communication plan for the department. The manager works closely with HRS leadership, department staff, and House Operations Managers on the content, design, production, and maintenance of marketing and communications documents, departmental publications, website, communications and public relations for all of HRS. The manager develops all construction mitigation communications related to construction projects impacting residential MIT communities.

MIT residential facilities support a range of living environments and distinctive communities actively led by faculty heads of house and student house governments. The residences encompasses over 2.8 million sq. ft. and approximately 5,700 bed spaces and apartments serving undergraduate and graduate students, families, residential faculty and professional staff, special student educational programs, MIT visitors and conference guests. MIT will be opening two new residential buildings in 2020 and will be undertaking significant renewal projects in older buildings over the next several years. With numerous MIT and city-related construction projects underway in areas surrounding MIT’s residences, effective communication with residents, strong coordination with project teams, and timely resolution of resident concerns is essential.

The manager will be actively involved in communication efforts related to the ongoing operations of the department as well as planning for these exciting new developments ensuring that communications are well-coordinated with house teams (i.e. Heads of House, Area Directors, Graduate Resident Advisors, House Governments and House Operations Managers) and the Department of Facilities (DoF). The manager also works closely with the Division of Student Life communications team on coordinated communications around key initiatives and divisional and Institute-wide priorities.

Characteristic Duties and Responsibilities

MIT Community Outreach for HRS

  • Liaise with heads of house, student government leaders, and community members to address issues that may arise in their residential communities, especially during times of transition.
  • Organize and attend regular project meetings with student residents, heads of house, and staff regarding construction, renewal, and renovation projects affecting HRS buildings.
  • Prepare and distribute project status updates, construction notifications, and other critical information regarding construction, renewal, or renovation projects affecting residential communities. Coordinate notification schedule and ensure accuracy through collaboration with MIT’s Department of Facilities (DoF) communications staff and project managers.
  • Administer a database to track residential complaints and resolutions.

Strategic Marketing for HRS and Dining

  • With an external firm, develop and implement strategic marketing plans and supporting materials for graduate housing and MIT Dining that target appropriate audiences, make use of multiple media channels, help to drive occupancy and meal plan sales, and enhance community perceptions of HRS and MIT Dining among students, parents, and other members of the MIT community.
  • Collaborate with DSL and campus partners to plan, manage, and coordinate messaging for Institute events such as Family Weekend, Campus Preview Weekend, and Orientation. Develop presentations and manage event logistics and staffing as necessary for these events.
  • Curate an online library of relevant photos and videos depicting properties managed and maintained by HRS and MIT Dining for marketing and documentation purposes (e,g,. “before” and “after” photographs/videos documenting building-related renovation and repair projects)

Communications Asset Development (with DSL Communications)

  • Increase positive exposure of HRS and MIT Dining across multiple media channels (e.g., news stories, videos features, FAQs, social media) to elevate the departments’ campus perceptions and to enhance information-sharing with MIT stakeholders, current and prospective students, and parents.
  • Develop executive-level reports, presentations, and internal communications content.
  • Maintain HRS editorial and events calendar.
  • With content matter experts, manage information on sections of the DSL website dedicated to HRS and Dining, always seeking opportunities to refresh, update, or remove aged content. Also maintain related online assets working with relevant stakeholders to ensure accuracy of information, dates and deadlines, etc.
  • Participate in bi-weekly DSL Communicators meetings convened by the Senior Director of DSL Communications. Also meet regularly with the Senior Director to discuss current projects, and assist with divisional and Institute-wide communications priorities and media inquiries as needed.

General Work Requirements

  • The manager will be expected to allocate approximately 80% of work effort toward HRS and 20% toward MIT Dining responsibilities. The manager will also be asked to dedicate some of their time to DSL and Office of the Chancellor projects on a case-by-case basis.
  • Occasional night and weekend work required to support Institute events and meetings with residential communities.
  • Other duties as assigned

Supervision Received

Reports to the Senior Associate Dean for Housing & Residential Services. Collaborates closely with MIT Dining Director and Senior Director of DSL Communications.

Supervision Exercised

Supervision may include student workers and third-party vendors and service providers as needed.

Contacts Required to Perform Duties

Regular contact is required with HRS staff, House Operations Managers in each building, and departments within DSL and across the Institute, especially the Department of Facilities and dining vendor Bon Appetit. Regular contact with MIT students, faculty, staff, alumni, and parents.

Qualifications:

A bachelor’s degree is required, Master’s degree is preferred. At least three years of progressive experience in organizational communications, community relations, and/or marketing. Experience in higher education, hospitality, government, construction and/or other service industry is required. Proven ability to work well in a diverse community environment and on project teams. Must have strong written and verbal communication skills, strong computer skills (particularly Microsoft Office), and be familiar with creative media content development processes (e.g., print production, website development, digital media production, and website content management). Must have demonstrated success in facilitating group discussions and the ability to present information and recommendations effectively. Graphic design experience with Adobe Creative Suite tools preferred. Photography and video experience a plus.

Competencies

  • Collaborating and relationship building
  • Contributing to a respectful and caring community
  • Professional development
  • Exercising integrity
  • Communication with influence
  • Focusing on the customer
  • Implementing decisions proactively and decisively

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 17726

Assistant Director of Operations

MIT Dining

Overall Responsibility

MIT is a contract food service campus, with a variety of large and small dining providers. Operations include retail and residential dining, catering, Samberg Conference Center, President’s house, Executive Education, food trucks, student pubs, TechMart, and vending. This position manages approximately 12 vendor contracts, with over two dozen dining locations across campus. This person frequently collaborates with MIT Facilities, Housing, Admissions, DSL leadership, house leadership, student groups, campus-wide building operations teams, service companies, food producers and distributors, off-site catering companies, restaurant supply companies and the Cambridge Health Department and License Commission. Works collaboratively with the director to ensure that dining partners can deliver best in class dining to students, faculty, staff and guests of the Institute.

Spends majority of time with repair and maintenance of equipment and facilities and ensuring sanitation and safety of services. Reviews and approves equipment and service purchase orders and invoices as pertains to equipment and supply purchases, and contracted services such as pest control, hood exhaust cleaning, grease disposal, CO monitors, equipment repairs, and minor renovations. Oversee preventive maintenance schedule database. Implement equipment database and develop a 10-year equipment replacement schedule. Oversee ID security access for vendor staff. Work with Key Shop and outside vendor to maintain Dining key system.

Assists the Director in master planning of Campus Dining and major and minor capital projects. Proactively identify and implement practices that continuously improve quality, safety, and cost effectiveness of facility maintenance. Reviews contracts, plans, and specifications for compliance with appropriate building codes and project requirements. Oversee the work order process with the Facilities Department to ensure high quality standards and outcomes.

Characteristic Duties and Responsibilities

  • Lead in the daily monitoring of all food service providers in all aspects of quality control and compliance with operating agreements. Responsible for establishing systems for documenting vendor performance (KPIs) for use in service improvement processes.
  • Ensures that dining partners maintain the highest levels of safety and sanitation to comply with all Institute, county, state, and Federal standards and regulations. This includes working with a third party food safety auditor and implementing recommendations.
  • Serve as a liaison with food service contractor on-campus management teams, including large multi-location operators and small stand-alone restaurateurs. Interact with chefs and managers of various dining units on campus to ensure menu innovation and service excellence.
  • Provide intensive focus on House Dining program operations working with the food service contractor, students and the MIT community at large to assist Director in ensuring robust customer satisfaction, strong meal plan enrollment, ongoing feedback, and continual improvement in residential dining operations. Utilize data from surveys to streamline and improve operations. Operationalize information gleaned from the HDC, UA, and GSC to respond to student needs.
  • Assists Director in the visualizing new food concepts, menus, special programs, and events
  • Work with city inspection services on food service permitting, health inspections, and related licensing and compliance requirements.
  • Develops equipment specifications. Works with DSL Administration to coordinate bid processes, generates purchase orders, coordinates delivery and installation of capital and non-capital equipment in compliance with established purchasing procedures.
  • Collaborate with the MIT TechCash Office to ensure the POS system is meeting the needs of dining partners. Review future IT options such as mobile ordering and kiosk self-ordering. Explore emerging technologies.
  • Strategize sustainability programs and initiatives involving MIT departments, food service contractors, external organizations, and students. This includes local sourcing initiatives, composting, waste stream reduction, reducing energy consumption, and use of nonrenewable resources.
  • Directly supervise the MIT Pubs Manager ensuring community safety and compliance with MIT policy and local and state laws on the storage, handling, and service of alcohol for campus-wide pub operations.
  • Ensure all alcohol licenses, food permits, dairy permits and entertainment licenses are renewed, and displayed properly in all locations.
  • Other Duties as Assigned.

Supervision Received

The Director of Campus Dining provides general supervision.

Supervision Exercised

This position provides functional and administrative supervision to the MIT Pubs Manager. And will be responsible for handling the TechMart student payroll process.

Contacts Required

  • On-going contact with MIT students, student organizations, parents and the MIT community at large regarding Campus Dining meal plans, services and special
  • programs.

     

  • Daily or frequent contact with staffs of Housing and Residential Services, Facilities, CAC (student center) Residence Life Programs, Environmental Health and Safety
  • Daily or frequent contact with 20+ dining unit managers and supervisors
  • Periodic contact on vending and food truck issues with contracted vendors
  • Frequent contact with Department of Facilities supervisors with regard to maintenance and repair issues and the issuance and completion of work orders.
  • Periodic contact with Cambridge Inspectional Services – Health Services Division. Coordinate these efforts with MIT’s Office of Government and Community Relations, MIT’s Planning Office and MIT Environmental Health and Safety

Qualifications:

BA/BS in Food Service, Hospitality, Business Administration or related field and 5-7 years of progressive experience in food service/hospitality programs in a college/university environment to include residential and retail operations, budget management, and facility/maintenance/design.

Advanced knowledge in food service operations and sanitation regulations.

Advanced verbal and written communication skills, including active listening, critical thinking skills, ability to multi-task, and effective time management.

Advanced ability to develop original ideas to solve problems, and conduct operations analysis.

Advanced effective interpersonal, leadership and management skills. Demonstrated ability to exercise good judgment in making high-level decisions, setting strategic planning goals, and implementing policy. Possesses strong political and organizational acumen.

Well-developed computer application skills, spreadsheet software, database systems, and other software.

Demonstrated experience in facility management, kitchen design, renovations, and construction.

Ability to apply results to facility design for new constructions and renovation projects, and future direction for Campus Dining.

ServSafe certified or ability to certify within three months of employment.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 17807

Special Assistant to the Director of Athletics

DAPER

General Responsibilities

This is a 12 month full-time administrative appointment, reporting directly to the Director of Athletics/Department Head of DAPER. This position provides complex administrative support to the Director of Athletics/Department Head. Additionally, this position will develop, coordinate, implement and manage effective communication strategies and practices specific to committees, projects and initiatives as assigned by the Director of Athletics/Department Head. This position is involved in planning, facilitating and/or coordinating department-wide initiatives, projects and committees. Working independently or collaboratively with the Director of Athletics/Department Head, DAPER leadership team and staff and/or constituents across campus, this position organizes, supports and coordinates activities and projects that advance the initiatives, needs and goals of the department. General responsibilities also include the supervision, and management of the administrative support staff to ensure appropriate office coverage, customer service and internal departmental management. This position will also work directly with the Student Athlete Advisory Committee (SAAC) in developing leadership, coordinating community service and ensuring compliance with NCAA, conference and institutional policies and expectations. In addition, this person is expected to work collaboratively with student leadership, internal DAPER groups, campus-wide departments and organizations, and demonstrate a working knowledge of sound budget management skills. Additional responsibilities in department wide administration as assigned.

Principle Duties

  • Provide direct administrative support for the Director of Athletics/Department Head to include but not limited to: Scheduling diverse and complex appointments, meetings and travel; Develop, collate, write and format materials for presentations; Coordinate and reconcile various expense charges and reimbursements.
  • Oversees department-wide initiatives and projects independently or with the DAPER leadership team. Establish priorities, direction, coordination, and/or strategies for implementation and management of initiatives as assigned by the Director of Athletics/ Department Head. Work collaboratively to define project scope, goals and deliverables. Ensures deadlines are met and projects stay within budget.
  • Works independently or collaboratively with the DAPER leadership team and other campus-wide departments and constituents to support and/or organize alumni and fund raising outreach efforts, stewardship communications and acknowledgements. Monitors and utilizes databases and reports, and when appropriate organizes and plans alumni contact and activities.
  • Plans, facilitates and coordinates meetings for the DAPER Advisory Board, Visiting Committee, and Student Athlete Advisory Committee etc. Provides support and direction to the committees: convenes meetings, plans agendas, creates and distributes minutes, and determines next steps and provides outreach on behalf of the Director of Athletics/Department Head.
  • Researches and/or works with sub-committees to review and recommend best practices. Projects and data could be internal and/or external related to Athletics, Physical Education and Recreation programs at other colleges and universities and/or specific to the organization and management practices at MIT. Summarizes data, presents findings and recommendations to Director of Athletics /Department Head.
  • Represents Director of Athletics/Department Head and or DAPER to high level internal and external constituents to identify and support alignment with other MIT offices, alumni groups, student groups, etc. with special emphasis on supporting the needs of areas within DAPER. Serve on campus-wide committees as needed/requested.
  • Acts as liaison to the Student Athlete Advisory Committee which entails developing student leadership skills, coordinating community service activities and providing guidance and recommendations specific to NCAA conference, and institutional compliance, policies and expectations.
  • Supervise and organize DAPER office administrative staff to ensure appropriate office coverage, customer service and internal management.
  • Demonstrate comprehensive knowledge of organizational policies and procedures. Interprets policies and procedures, answers questions and makes recommendations.
  • Represent MIT and/or DAPER on conference, regional and national committees.
  • Other Duties as Assigned.

Supervision Received

Supervision is received from the Director Athletics/Department Head of DAPER.

Supervision Exercised

Manages and coordinates scheduling of support staff and student assistants that develop, support and enhance DAPER work flow, project completion and customer service.

Contacts Required to Perform Duties

MIT DAPER contacts include Sports Administration staff, DAPER Communications, Promotions and Marketing staff, Physical Education and Wellness staff, Club/Intramural and Recreation staffs, Sports Medicine staff, Faculty-Coaches, Part-time Coaches, Equipment Operations, Facilities, and Business Office. MIT contacts include Division of Student Life staff, MIT Medical, Alumni Association Office, Parents Association Office, Office of Leadership Giving, Treasurer’s Office, Insurance and Legal Affairs, Procurement, Residential Life and Dining, Department of Facilities, Division of Student Life Offices and MIT News Office.

Qualifications:

A college degree and a minimum of 2-4 years of project management experience is required, preferable in intercollegiate athletics or a related field. Strong organizational and communications skills and the ability to manage multiple projects simultaneously with limited supervision is required. Advanced knowledge of Word, Excel, PowerPoint and on-line calendar software is required. Ability to successfully interact with all levels of staff and various internal and external constituent groups, utilizing independent judgment, and respecting confidentiality and discretion is required.

This position may require weekend and evening hours and occasional travel. Application review will begin after deadline. Employment is conditional upon successful completion of a background check.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Application Procedure

Application review will begin immediately. Please submit cover letter, resume and names and contacts of 3-5 references. Employment is conditional upon successful completion of a background check .

Apply online. Job Code: 17852

Disability and Assistive Technology Specialist, Disability and Access Services

Student Support and Wellbeing

Basic Functions and Responsibilities

The Disability and Assistive Technology Specialist is a vital member of the Disability and Access Services team whose mission is to enable an accessible campus experience at MIT by ensuring access for qualified students with disabilities, and consulting on digital accessibility, assistive technology, and user experience. This is a holistic position requiring multiple skill sets. The individual in this role will provide direct service to students with disabilities, including accommodations and auxiliary support services, as well as consultation and training related to assistive technology, ensuring that MIT course websites and materials are accessible to students with disabilities. The individual will also provide consultation and advice to MIT employees in need of assistive technology accommodations and services. The individual will represent the Disability and Access Services office at campus events and collaborate with key campus partners.

Characteristic Duties and Responsibilities

Work as part of a cross-functional team to provide direct services, assistive technology, and accommodations to clients with disabilities.

Provide Direct Service to Students

  • Evaluate and implement accommodations and services for qualified undergraduate and graduate students with disabilities. Requires navigating the nuances of the legal complexities surrounding disability accommodations.
  • Under time-sensitive conditions, meet with, evaluate and assess accommodations required for graduate and undergraduate students with temporary disabilities, and coordinate accommodations to ensure access.
  • Educate, coordinate and collaborate with department disability liaisons and faculty regarding the implementation of accommodations.
  • Manage an assigned caseload of students with disabilities and facilitate access to all programs, activities, and services at MIT for assigned students.

Assistive Technology

  • Assess and consult on assistive technology needs for graduate, undergraduate students, and employees to meet their needs. May include conducting research to identify new assistive technologies. May include administering assistive tech site licenses and troubleshooting technical problems.
  • Ensure that MIT course websites and materials are accessible to students with disabilities.
  • Educate, coordinate, collaborate, and consult with department disability liaisons and faculty regarding digital access, especially as related to course materials.
  • Provide trainings on assistive technologies to individuals and groups.

Administration/Services

  • Participate in outreach activities across campus promoting team services.
  • Assist with managing and providing oversight for hiring, authorizing employment, and approving student payroll for student employees who assist in the provision of accommodations.
  • Track data and maintain records in a timely fashion.
  • Perform administrative functions in support of the office.
  • Other duties as assigned

Supervision Received

Will be jointly supervised by the Assistant Director, Disability and Access Services and the Associate Dean, Accessibility and Usability.

Supervision Exercised

As necessary, may supervise student employees.

Qualifications:

Master’s degree in Education, Special Education, Vocational Rehabilitation, or a related field is preferred, and two years of relevant disability/accessibility work experience is required. Must possess a working knowledge of assistive technologies and their interactions with web, desktop, and mobile products and services. Experience in a higher education setting, specifically with STEM materials, accessibility services, and faculty collaboration is highly desired. Knowledge of the Americans with Disabilities Act in the higher education environment desired. Strong interpersonal and communication skills required. Must demonstrate the following skills and characteristics: excellent judgment; discretion in handling confidential information; initiative; flexibility; and the ability to work in a collaborative, dynamic, high-energy, team-oriented environment.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 18077

Associate Director, Business Systems Operations

Housing and Residential Services

SUMMARY OF FUNCTION AND RESPONSIBILITIES:

As a member of the Housing and Residential Services Team, the Associate Director will coordinate, maintain, and manage the user experience, upgrade cycles and support standards for enterprise applications within Housing & Residential Services. This role will be responsible for project managing the improvement of current IT systems as well as implementation of any new systems. The Associate Director will need to lead with influence and engage staff to effectively steward existing systems and deploy new IT solutions as needed. Strong collaboration with many campus partners, including DSL colleagues, Information Systems & Technology, Department of Facilities, Student Financial Services, Residential Education and House Teams will be essential to ensure the successful maintenance, upgrades and implementation of enterprise systems. The Associate Director will engage members of the HRS department in order to develop a technology roadmap for the department. The Associate Director will be expected to effectively generate reports, analyze data and provide support in the assessment and presentation of programs. Additionally, the Associate Director will also oversee and manage the Residential Desktop support area.

Management

The Associate Director will be responsible for the overall management of the CBORD Odyssey HMS housing and dining module; work order system; sublicensing center; front desk system; and CCure. They will work with Institute and DSL departments to develop the remaining integrated solutions between all HRS systems and existing information management systems.

  • Oversee daily maintenance of all enterprise systems within HRS
  • Oversee the application process for all housing and dining processes,
  • Manage the ongoing use of the campus work order system through SAP
  • Lead the implementation of Kronos for time keeping records
  • Assess current systems and technology needs for department
  • Develop roadmap for HRS technology improvements
  • Develop, manage and enhance the architecture, functionality and design of HRS's Sublicense Center and Guide to Residences websites
  • Manage ongoing testing and launch of the Odyssey HMS web portal, Gui portals and ResCenter
  • Manage all business processes related to student check-in and check-out, term-time and monthly billing, freshman, upper-class, and graduate student room assignments, key and damage billing, meal plan selection and billing
  • Ensure the consistent and timely collection, maintenance, and administration of changes in student meal plan enrollment
  • Ensure the continued success and integrity of Odyssey HMS, maintain an ongoing operational support model for the Odyssey HMS system collaborating with Institute constituencies (e.g., House Operations Managers, Director of Dining, DSL Finance etc.)
  • Develop training programs for enterprise systems and facilitate training for all users as needed
  • Work closely with the Director of Residential Services to ensure a successful knowledge transfer of all Odyssey HMS application information and processes for all implemented modules to stakeholders and HRS staff
  • Assist with any future systems integrations involving Odyssey HMS across the DSL and other departments
  • Provide leadership, establish priorities and ensure the Residential Desktop area is serving client/stakeholder needs

Programmatic Assessment and Analysis

The Associate Director will be responsible for overall management of housing data, assessing the overall program, and providing reports.

  • Assess programs related to housing processes
  • Maintain and provide weekly graduate and undergraduate housing enrollment projections
  • In conjunction with other HRS staff, prepare housing surveys, and other assessment projects as needed
  • Provide on-going data and reports to Senior Associate Dean and department Directors to support program initiatives
  • Analyze assignment, meal-plan, work order, and other data as needed
  • Prepare routine reports on key data sets and provide reports for presentations as requested
  • Utilize data and report information to assist with the marketing and communication of the housing program to students, parents, and MIT community

Collaborations & Contacts Required

Contact is required with various offices within the Division of Student Life (DSL) and other MIT departments on a variety of HRS related initiatives. Working relationships with IS&T, DSL Business Services & Technology, and the Department of Facilities, as well as with administrative staff on organizational/cross-functional issues.

Supervision Exercised

Direct supervision of Manager of Residential Desktop Support. Functional oversight of professional staff is exercised in the areas of housing assignments, house operations, billing, and enterprise system training and maintenance.

Supervision Received

Supervision and direction is received from the Director of Housing Operations.

Competencies

Ability to achieve success in new initiatives and processes by demonstrating commitment to action, information seeking, and a commitment to service to students. Competency in both analytical and conceptual thinking. Ability to influence others through thoughtful collaboration and engagement in teamwork. Leadership and coaching aptitude including ability to hold others accountable, communication for results, active listening, and development of others. Demonstrated experience and success working in a multicultural environment with a clear understanding of diversity, social justice, and inclusion in both student and workplace settings.

Qualifications:

Bachelor’s Degree in related field required, Master’s degree preferred. The successful candidate must have 5 years’ experience with information technology systems with a minimum of 1 year project management and supervisory experience required. Experience with project management and system implementation preferred. Must be extremely well organized and detail orientated. Strong computer and database skills are essential including the ability to present information and analyze data effectively. Must be able to utilize, maintain, and train others on technological platforms (i.e. web-based systems, enterprise housing software, and websites).

Knowledge in core web technologies including HTML 5, CSS, JavaScript/jQuery.

Familiarity with web application and relational database design and support.

 

Experience with Oracle databases along with web publishing tools.

Experience with CBORD Odyssey HMS or similar university housing management application software. Must have the ability to take initiative, strong follow-through, and work under pressure. Position requires some evening meetings night and weekend commitments, as well as additional hours during peak seasons.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 18326

Financial Assistant II, DSL Administration

DSL Administration

Position Overview

Position involves interfacing with key administrative and support contacts across the Institute.

Principle Duties and Responsibilities

Provide customer and financial service and support for all programs and projects along with a variety of administrative duties.

Customer service duties (30%) include:

  • Serving as the primary contact for all in-person, email (RT) and phone inquiries concerning TechCASH, meal plans, Athena printing and AdMIT One ticketing for the whole MIT community: staff, students, parents. Over 5,000 contacts per year.

Financial duties (60%) include:

  • Processing TechCASH merchant settlements.
  • Processing TechCASH gift and reward cards and the associated journal vouchers for the MIT Community.
  • Configuring, managing and settling conference groups that utilize TechCASH; AdMIT One ticketing settlement per event.
  • Reviewing, processing, and tracking payments and reconciling bills, invoices, requisitions for MIT vendors and vendors that utilize TechCASH.

Administrative duties include

  • Verification of daily system tasks.
  • Administration of rental card readers and ticket scanners.
  • Responsible for entering manual corrections to any system problems that accrue.
  • Responsible for updating databases in excel.

This position requires the ability to professionally handle a very large volume of customer service transactions while processing detailed financial transactions and reports.

Other duties as needed or required.

Supervision Received

This position reports to the Director of DSL Business Services and Technology.

This position works with minimal supervision.

Supervision Exercised

N/A.

Qualifications:

Required: a high school diploma or its equivalent; a minimum of three years' experience in accounting/finance; excellent analytical, organizational and interpersonal skills; proficiency with Microsoft Excel; and proven ability to work with minimal supervision. Seek a self-motivated and detail- and customer service-oriented individual who is able to prioritize tasks and meet deadlines. Must be willing to assume new responsibilities as needed. Database management, SAP, and web based transactional systems experience highly desirable; as is familiarity with MIT's financial procedures and practices.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 18345

Field Hockey Head Coach/Instructor in Physical Education and Wellness

DAPER

General Responsibilities

The Field Hockey Head Coaching responsibilities will include the management of all facets of the MIT Field Hockey program to include but not limited to: administration, budget management, alumni stewardship, recruiting, scheduling of competitions, team travel, weekly practice sessions, advising of students, and compliance with NCAA and conference rules and regulations. In addition, this position will include teaching responsibilities and instruction in the required Physical Education and Wellness activities program. Additional responsibilities may include department wide duties as assigned.

Roles and Responsibilities

  • Leads a high quality varsity program that is competitively challenging, well organized and administered, based on sound coaching techniques and instructional strategies and has a positive retention rate.
  • Oversight of all administrative aspects of the operation of a collegiate athletic program. This includes but is not limited to developing budgets, defining expenses, on-going budget management, prompt completion of travel expense reports, appropriate organizational duties affiliated with facility usage, staff appointment and supervision, practice planning and equipment management procedures.
  • Recruit academically qualified student-athletes to a highly selective science and engineering oriented institution and maintain an appropriate number of student-athletes on the team.
  • Teaches physical education activities in the required Physical Education and Wellness program. These duties include attending meetings specific to physical education and wellness, and curriculum development.
  • Awards up to four points per season towards a graduation requirement of eight physical education points through the Physical Education and Wellness office for student participation in varsity athletics.
  • Scheduling home and away contests including working with other host institutions and MIT personnel in event management.
  • In conjunction with Assistant or Associate Director of Athletics, define budget needs including equipment, team travel, uniforms and personnel.
  • In collaboration with Director of Athletics-Department Head and/or Assistant or Associate Director of Athletics, as well as other members of the athletic department, assist with fundraising responsibilities including building and maintaining relationships with Alumni through newsletters, phone-a-thons, and departmental Alumni activities.
  • Ensure proper safety precautions regarding student-athletes’ training and health are followed at all times including DAPER Risk Management procedures.
  • Demonstrates adherence to DAPER Risk Management procedures, as well as timely and effective communication with Sports Medicine to ensure the health and safety of the student-athletes.
  • Participate in collaborative activities across the Division for Student Life (DSL) and within the Department of Athletics, Physical Education and Recreation (DAPER) through service on committees and mentoring colleagues.
  • Recruit, supervise and mentor assistant coaches.
  • Provide team statistics and other relevant materials to Director of DAPER Communications, Promotions and Marketing.
  • Adherence to regulations and completion of forms associated with MIT, conference and national governance regulations at the NCAA Division III membership level.
  • Member in good standing in sport’s National Coaches Association or governing body.
  • Competent fulfillment of other administration duties as assigned.

Supervision Received

Supervision is received from Assistant or Associate Director of Athletics.

Supervision Exercised

Supervision is exercised over the Assistant Coach/es.

Annual Review

Annual Review process includes metrics from student-athlete evaluation, self-evaluation and administrator’s evaluation.

Contacts Required to Perform Duties

MIT Athletics Department contacts include Sports Administration, Office of Communications, Promotions and Marketing, Equipment, Facilities, Sports Medicine, and Business Office. MIT contacts include units within the Division of Student Life, Admissions Office, Alumni Office, Treasurer’s Office, Insurance and Legal Affairs, Procurement, Department of Facilities and Resource Development.

Requirements:

Three to five years coaching experience preferably at the college or university level. A Bachelor's degree is required: a Master’s degree is preferred. Degree(s) in Physical Education and Wellness or related field is highly desirable. Previous experience in teaching physical education activities is also preferred. Proven experience in recruiting to a highly selective institution desirable. Administrative, interpersonal/communication skills and computer skills are essential. Appropriate certifications in First Aid, CPR, AED, and Biohazards are required within 30 days of hire. Employment is conditional upon successful completion of a background check.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Position Type:

Rank II-other academic/Instructor-Coach

Apply online. Job Code: 18370

Administrative Assistant II, Student Support Services

Student Support Services

Basic Functions and Responsibilities

Assists Students Support Services in accomplishing its mission to promote the academic success and holistic experience of students. Provides assistance with the daily administration function of Student Support Services (S3) and administrative support to the staff of 10. Primary areas of responsibility include serving as the first point of contact at Student Support Services front desk, and back-up for Student Disabilities Services (SDS) front desk; must be sensitive to individuals in distress and be able to assess the nature and urgency of confidential in-person and telephone inquiries and triaging as appropriate and necessary; scheduling appointments; maintaining students’ records; providing technical support for the office including maintaining S3’s database; coordinating S3 advertising and communications to the community; and other day-to-day administrative and financial functions.

Characteristic Duties and Responsibilities

  • Serves as the first point of contact for Student Support Services front desk and back-up for Student Disabilities Services, addressing the needs of both students and visitors. Triages walk-in meetings and regular appointments, distinguishing between emergencies and non-critical situations.
  • Assists with the day-to-day operation of the office and provides administrative support for the S3 staff. This includes updating the Dean on Call reports, managing follow ups, managing calendars. Works on special projects for deans including power point presentations, excel spreadsheets, data statistic & designs.
  • Provides information to students and other Institute personnel on S3 and Institute policies and procedures regarding leaves and returns, excused absences, and other office functions.
  • Manages the calendars for S3 staff, as appropriate and necessary. Has responsibility for scheduling student appointments, other meetings for the deans, and managing general office affairs.
  • Accountable for maintaining student records, files and database, including data entry, securing and filing confidential documents.
  • Coordinates the day-to-day administrative and financial operation of the office including maintaining service contracts and initiating service calls.
  • Assists with official S3 communications to students, faculty, and staff by acting as a liaison between departments, professors and the S3 office thru email.
  • Provides technical support to S3 and assists with maintenance of S3 File Maker database by updating daily student information base on the confidential Dean on Call reports, emails and phone calls. Also responsible for providing yearly updates on the system.
  • Assists with advertising and communicating S3 news and programs to the community by drafting and designing materials such as posters, ads, flyers, and digital media.
  • Generates S3 student contact reports and sends follow up emails based on the situation/incidents.
  • Performs other duties as assigned and engages in projects under the direction of the Assistant Dean and Co-Director, Student Support Services.

Contacts Required to Perform Duties

Students, faculty, parents, visitors, undergraduate administrators, MIT Medical, Student Financial Services, Dean of Undergraduate Education staff, Registrar, and other constituencies as necessary. Additionally, will work closely with colleagues in Student Disabilities Services and other offices in Student Support & Wellbeing and the Division of Student Life.

Supervision Received

Day to day supervision is received by the Assistant Dean and Co-Director of S3.

Supervision Exercised

None.

Qualifications and Education

High school diploma or equivalent required. Minimum 3 years of administrative, office, or related experience required. A bachelor’s degree is preferred. Knowledge of MIT or experience in higher ed. is desired. A desire to work in a service oriented office, with a diverse student body and staff is essential. Must possess strong interpersonal and communication skills, and be willing to be the friendly and welcoming face of S3. Must be sensitive to individuals in distress; use excellent judgment and discretion in handling confidential information. Attention to detail and strong organizational skills are critical. Demonstration of initiative, flexibility and ability to work in a high energy, dynamic environment is necessary. Experience with FileMaker highly desired.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 18433

Groundskeeper/Greenhouse Attendant

Endicott House

Basic Functions and Responsibilities

Day-to-day maintenance of all gardens, grounds and indoor plant areas. Responsibilities also includes planting, nurturing, pruning and placement in appropriate gardens, grounds and interior locations. Maintaining seasonal rotation of plants in greenhouse. Other grounds keeping duties as assigned. Schedule includes working weekends.

Characteristic Duties and Responsibilities

  • Maintain pristine appearance of gardens, grounds and interior locations.
  • Maintain all plants (annual and perennial) in greenhouse.
  • Planting of seeds/plugs per seasonal planting program.
  • Chooses, plants, and prunes historically accurate plants in accordance with "Landscape Preservation Maintenance Plan".
  • Maintain vegetable gardens including cold frame garden.
  • Seasonal garden and grounds clean up.
  • Participate in on-campus plant sales.
  • Snow removal as directed.
  • Maintain inventory of plants, seeds, materials, supplies and equipment.
  • Purchases and maintains greenhouse supplies and inventories.
  • Handle other gardening tasks as requested.

Supervision Received

General supervision from the Grounds Supervisor/General Manager. Indirect supervision from on-site Managers.

Supervision Exercised

None.

Qualifications

  • Minimum 3 years of relevant experience required.
  • Previous experience in garden/greenhouse operations.
  • Commitment to excellence in maintaining a historical property.
  • High School diploma; horticultural training preferred.
  • Ability to work independently and in collaborative groups.
  • Basic knowledge of botany plant management.
  • Ability to work a varying schedule.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 18435

Assistant Dean, Student Support Services

Student Support Services

Basic Functions and Responsibilities

Offers advice and support to enhance student wellbeing and provides assistance for students whose personal concerns may interfere with their ability to engage fully in Institute life. Meets individually with students on personal and academic issues and provides broad outreach programming to facilitate connections across MIT’s student, staff and faculty community. Contributes to the development of protocols, programs and procedures and provides advice to the communities on issues that impact student experience. As delegated by an Associate Dean/Co-Director assists in crisis situations with senior administrators and the Dean on Call system to assess student situations and determine appropriate referral or resources. Contributes to the Division of Student Life goal of creating a culture of wellbeing by helping students develop the tools to live healthy and purposeful lives.

Characteristic Duties and Responsibilities

  • Advises students about their personal, academic and social concerns. Works closely with MIT Mental Health to support students experiencing personal crises or difficulties.
  • Works with colleagues from other offices that support students from diverse, underrepresented, international, and first-generation populations; collaboratively develop programming and resources to support the transition and success of these students.
  • Represents Student Support Services at MIT programs, activities and meetings, such as Campus Preview Weekend, panel discussions, and department faculty meetings. Attends meetings of the faculty Committee on Academic Performance as a resource providing supplemental information on individual student cases.
  • Serves as a resource to students who are experiencing academic difficulty, and functions as a liaison to faculty advisors, faculty, administrators and departments.
  • As delegated by an Associate Dean/Co-Director, assists in crisis situations with senior administrators and the Dean on Call system to quickly assess student situations and determine the next steps.
  • With colleagues, participates in developing outreach strategies to advance connections with undergraduate residential communities. Serves as the Connector to 2-3 residence halls.
  • Maintains on-going and effective working relationships with key student offices on campus to facilitate referral of students.
  • Other responsibilities as assigned by an Associate Dean/Co-Director of Student Support Services.

Supervision Received

Supervision received from the Associate Dean/Co-Director, Student Support Services.

Supervision Exercised

None.

Qualifications and Education

A Masters degree, preferably in counseling, psychology or education, and at least four years of counseling experience are required. A PhD/PsyD is preferred. Experience in higher education is desired. Excellent interpersonal, writing and listening skills are required. Must have the ability to deal with intense and sensitive situations. Should be thorough, attentive and resourceful. Must have the ability to take initiative, plan, develop and execute on projects while working in a high pressure, dynamic environment. Demonstrate commitment to diversity and inclusion in all aspects of the job.

Employment is conditional upon successful completion of a background check.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 18506

Assistant Dean, Fraternities, Sororities, and Independent Living Groups

FSILGs

Core Function and Responsibility

Reporting to the Associate Dean and Director of the Fraternities, Sororities, and Independent Living Groups (FSILGS) Office, the Assistant Dean provides primary support, advisement, and direction to MIT’s Panhellenic Association (Panhel), Multicultural Greek Council (MGC) and Living Group Council (LGC) and the individual chapters and living groups that are recognized under these governing councils, particularly in the areas of leadership, organizational development, and chapter and community programming. The Assistant Dean works with Panhel’s seven sororities, MGC’s four fraternities and sororities and LGC’s five independent living groups in collaboration with their governing councils to strengthen the ongoing viability of the FSILG community and to ensure the system offers effective and quality programs that support MIT’s educational mission. The Assistant Dean empowers FSILG students and alumni/ae organizations to responsibly approach issues of risk management and effectively oversee daily chapter operations. The Assistant Dean offers resources and skills in the areas of recruitment and intake, event planning, organization activities support, educational and officer training, crisis response, and effective communication between MIT’s Division of Student Life (DSL) and the FSILG Community.

The Assistant Dean also contributes to the development and maintenance of the entire FSILG community in an effort to maximize the personal growth and leadership potential of students, creating productive learning environments for the FSILGs.

Characteristic Duties and Responsibilities

  • Advise Panhel, MGC, and LGC governing boards and individual board members in all areas of management and programming, including oversight of recruitment/intake programs, new member education programs, and risk management programs. Attend weekly cabinet meetings and regularly scheduled council meetings.
  • Advise the chapter/organization leaders of the Panhel, MGC, and LGC organizations in all areas of management and programming, including risk management, new member education programs, chapter and member development and facility maintenance. Meet regularly with each chapter/organization president.
  • Assist in and coordinate the development and implementation of leadership training programs for fraternities, sororities, living groups, and their members, including community service programs, alumni/ae development, officer development and other leadership programs.
  • Work closely with other members of the FSILG Office team to develop chapter/organization intervention and support strategies. This work includes developing chapter/organization training, retreats, and inter/national organizational consultations.
  • Monitor compliance of FSILGs to MIT’s policies and procedures, state, local, federal laws, and inter/national policies.
  • Work with Fraternity House Corporations and the FSILG Cooperative, Incorporated (FCI) in monitoring safety standards for approved housing and other Institute policies as they relate to housing facilities.
  • Collaborate with the Assistant Dean of the FSILG Office who advises MIT’s Interfraternity Council (IFC), as well as the Assistant Dean of the Office of Student Conduct (OSC) in advising and training the governing judicial boards for Panhel, MGC, and LGC, mediating complaints between MIT students and organizations, and advise individual students and student leaders, as appropriate.
  • Advise the FSILG community, including the Association of Independent Living Groups (AILG) and individual alumni/ae house corporation officers, in areas of fraternal/sorority/organizational values, risk management, recruitment, academics, leadership development, retreats, programming, neighbor/community relations, building safety, security, house operations management, including policy development and implementation.
  • Assist in selection and training of the Graduate Resident Advisors (GRAs) and development and management of the GRA program.
  • Supervise the GRAs that live in the Panhel and LGC houses. This includes holding regular GRA cluster meetings and once a month one-on-one meetings.
  • Under the direction of the Associate Dean/Director, develop and implement a strategic plan for program development and leadership education efforts within the FSILG system.
  • Work with Panhel, MGC, LGC and executive officers, individual chapters/organizations, GRAs, and alumni/ae to develop innovative and effective programs that improve neighbor relations.
  • Serve as point of contact for all Panhel, MGC, or LGC expansion inquiries.
  • Collaborate with the FSILG Office team (Associate Dean/Director, Assistant Dean/IFC adviser, GAs/GRAs), DSL Partners (e.g. Student Activities Office and Undergraduate Residential Life) to ensure a diverse slate of programs and an open, welcome environment for all students in the FSILG community.
  • Serve on Residential Education and Division of Student Life (DSL)-wide committees as necessary.
  • Serve as a secondary responder for the Dean-On-Call system.
  • Assist with the hiring, training and supervision of FSILG Graduate Assistants.
  • Develop relationships with MIT departments and faculty that will enable improved programming with the FSILGs including the Office of the First Year, Community Wellness, Environmental Health and Safety Office, MIT Medical, Athletics, Student Activities, Public Service, and other areas of DSL.
  • Assist individual chapter/organization officers, the FCI, and the AILG Safety, Licensing and Inspection and Accreditation programs to ensure life-safety and risk management compliance. Work with chapters/organizations and MIT Facilities on move-in, move-out, and recruitment preparation support.

Supervision Received

Direct supervision is received from the Associate Dean/Director of Fraternities, Sororities, and Independent Living Groups.

Qualifications and Education

Bachelor's Degree Required, Master’s degree preferred, preferably in College Student Personnel, Higher Education Administration, or related field. At least three years’ experience preferred working in higher education full time or applicable graduate experience. Ideal candidates will exhibit a strong adherence to best practices, including AFA Core Competencies, NASPA and ACPA Professional Competency Areas for Student Affairs Practitioners, and CAS Standards. Qualified candidates will embrace a fast-paced, multi-task setting and have the flexibility to adapt to a rapidly changing environment. Excellent interpersonal and communication skills are necessary. Experience and skills in conflict resolution, leadership training, public speaking and writing are necessary, as is good judgment and sensitivity in understanding and relating to students of various backgrounds. Must possess the ability to articulate a student development philosophy in a high intensity academic environment. Must be both team and service-oriented with the ability to work collaboratively with students, alumni, administration, and local officials. Preference will be given to candidates with an appreciation for the value of the fraternal/sorority experience as a component of the college educational experience as well as the ability to be creative and innovative in support of the needs of the MIT campus community. The position requires the successful applicant to secure housing within close proximity to campus. Evenings and weekend hours are necessary.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 18542

Director of Student Advocacy, Violence Prevention & Response

Student Support and Wellbeing

Basic Functions and Responsibilities

The Director of Student Advocacy for Violence Prevention & Response (VPR) provides leadership and oversight of the advocacy service that addresses the needs of people who have experienced sexual assault, dating or domestic violence, stalking and/or sexual harassment. The Director is responsible for developing and managing campus and community resources to support students who have experienced gender-based violence. The Director will be part of a team led by the Associate Dean of Student Support and Wellbeing, and will help inform education and prevention efforts for students.

This position requires both the establishment and maintenance of important campus and community partnerships, communicating directly on matters concerning sexual and relationship violence with the appropriate Institute resources including, but not limited to the Institute Discrimination and Harassment Response office (IDHR), MIT and local police departments, MIT Medical, Student Mental Health and Counseling, Student Support Services, GradSupport, Residential Life, and many others.

Characteristic Duties

  • Manage the day to day functions of the student advocacy service within VPR.
  • Develop strategic plan, mission and vision for this newly formed group, and set annual goals.
  • Advise and provide consultation to assist community members that may serve as first responders in their response to survivors and others affected by sexual assault, dating or domestic violence, stalking and/or sexual harassment.
  • Oversee and participate in VPR’s case management of new and ongoing clients.
  • Work with lead advocate to maintain office database, Osnium, and keep up to date records on clients including tracking numbers, trends, and themes.
  • Evaluate and assess effectiveness of the hotline and make necessary changes.
  • In collaboration with Associate Dean, participate in larger community conversations around gender-based violence and skillfully balance advocacy and institute priorities.
  • Evaluate effectiveness and serve as a member of groups such as the Medical Sexual Assault Team, the Sexual Assault Response Team, and other groups as needed.
  • Recruit, hire, train, and supervise professional VPR advocate staff.
  • Recruit and supervise student interns to support the advocacy service.
  • Work with campus partners to support the periodic implementation of the AAU survey.
  • Keep abreast of federal and state laws relating to student safety and identify best practices based on other University campuses.
  • Develop and present workshops on VPR support services, specifically around advocacy.
  • In collaboration with Associate Dean, advise Institute leaders on issues related to survivor support and sexual violence.
  • Partner and collaborate with DSL wellbeing initiatives and identify creative ways to integrate messaging.
  • Other responsibilities as assigned.

Supervision Received

Supervision is received from the Associate Dean of Student Support & Wellbeing.

Supervision Exercised

Supervises two advocates and possible student interns. Administrative support is shared with another office.

Qualifications and Education

REQUIRED: bachelor’s degree preferably in education, social work, or related field plus at least five years of experience in higher education or closely related setting with a demonstrated knowledge of interpersonal violence and victim advocacy. Strong managerial skills preferred. Experience working with and building diverse communities; must have a commitment to student wellbeing; excellent speaking, writing and interpersonal skills; success in compiling, managing, and communicating highly confidential information; able to balance student advocacy while attending to institutional priorities, risk, and liability; must be reliable and able to work independently; must have a high level of organizational, time management, and interpersonal skills; must embrace change and be flexible and adaptable; able to take initiative, plan, develop, organize and follow through on projects and plans while working in a high pressure, dynamic environment; able to change focus, answer immediate client demands, and deal well with frequent interruptions; able to identify students in crisis and respond appropriately; must be able and willing to perform on-call responsibilities; demonstrated computer proficiency; knowledge and understanding of Title IX.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 18597