DSL Open Positions

Student Support Services

Dormitory Patrol

Housing & Residential Services

General Summary

The Dormitory Patrol is responsible for monitoring the dormitories, enforcing security protocols and responding/reporting any unsafe incidents or conditions.

Primary Functions

Observe and patrol designated dormitory to prevent/report unlawful entry and vandalism .
Monitor security cameras, fire and smoke alarms, window locks, interior and exterior lights.
Reports any need for maintenance or repair.
Responds to incidents of fire, medical emergency, flooding, water discharge, hazardous materials, and other incidents by contacting emergency personnel or other responders. Takes preliminary steps consistent with applicable training.
Monitor two-way radio and respond to calls from the Operations Center and/or the Supervisor.
Monitor residents and guests who are entering buildings and report all trespassers to the MIT Police.
Approach and interact with students and visitors who are violating policies. Inform them of the policies and direct them to comply with the policies. When necessary, ask students or visitors to provide identification. Contact MIT Police whenever necessary.
Submit scheduled written, electronic, and oral reports and provide information regarding unusual incidents.
Perform resident lock outs.

Supervision Received

Reports to the Manager of Evening Operations. Will be primarily assigned to work in one or more specific dormitories but may be re-assigned to other dormitories on an as needed basis.

Supervision Exercised

None.

Qualifications and Education

No License Required. (A Driver’s License is required in order to serve as the Lead Dormitory Patrol on a shift.

One year of relevant experience preferred.

High School Diploma or equivalent required.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Availability

This is an essential position in accordance with the MIT Policy on Emergency Closing or Early Release. During emergencies, employees in this title are excused from their regularly scheduled work only with the specific authorization of their supervisors, regardless of any public announcement that the Institute is closed.

Common Requirements

Must treat colleagues, supervisors and all members of the MIT community in a professional and respectful manner. Acts in a manner that is consistent with the Department’s goal of providing high quality service to the Department’s customers. Complies with all MIT and Department Policies and Procedures.
Must have the sufficient language/communication skills to communicate with supervisor, colleagues and customers. Must be able to read and understand written directions, safety signage and other documents. Must be able to write and use e-mail. Must be able to use the IT equipment that is utilized for work order tracking software and other types of job specific technology once Management has provided the necessary training.
Must be able to successfully work independently or as a member of a team based on the varying nature of different tasks.
Must report any unsafe conditions or hazards to immediate supervisor.
MIT will conduct a background check (including checking criminal records) for finalists. For current MIT SEIU members, this background check will be done for finalists who are bidding for a promotion or for a voluntary transfer to another classification unit.
This job description is intended to provide a summary of the position. It is not an exhaustive list of all of the duties. An employee may be required to perform other duties that are related to the primary functions listed in the job description.

Apply online. Job Code: 20423

Director of Track and Field and Cross Country/Head Coach Track and Field

DAPER Intercollegiate Sports

General Responsibility:

This is a full-time (10-month appointment) benefits eligible position. The Director of Track and Field and Cross Country/Head Coach Track and Field/Physical Education & Wellness Instructor responsibilities will include the management and oversight of all facets of the MIT Track and Field and Cross- Country programs. This position will also serve as primary coach for sprint and hurdle events. Additional responsibilities include but are not limited to: administration, budget management, alumni stewardship, recruiting, scheduling of competitions, meet management, including hiring officials, team travel, weekly practice sessions, advising of students, and compliance with NCAA and conference rules and regulations. In addition, this position will include teaching responsibilities and instruction in the required physical education and wellness activities program. Additional responsibilities may include department wide duties as assigned.

Roles and Responsibilities:

Leads a high-quality varsity program(s) that is competitively challenging, well organized and administered, based on sound coaching techniques and instructional strategies and has a positive retention rate
Oversight of all administrative aspects of the operation of a collegiate track and field and cross-country athletic program(s). This includes but is not limited to developing budgets, defining expenses, on-going budget management, prompt reconciliation of team-related expense reports, appropriate organizational duties affiliated with facility usage, staff appointment, supervision and performance evaluation, practice planning and equipment management procedures.
In conjunction with Assistant or Associate Director of Athletics, define budget needs including equipment, team travel, uniforms and personnel
In collaboration with Director of Athletics-Department Head and/or Assistant or Associate Director of Athletics, as well as other members of the athletic department, assist with fundraising responsibilities including building and maintaining relationships with Alumni through newsletters, phone-a-thons, and departmental Alumni activities.
Recruit academically qualified student-athletes to a highly selective science and engineering-oriented institution and maintain an appropriate number of student-athletes on the team.
Scheduling home and away contests including working with other host institutions and MIT personnel in event management.
Recruit, supervise, mentor and evaluate head cross-country/distance coach and assistant coaches
Ensure proper safety precautions regarding student-athletes’ training and health are followed at all times including DAPER Risk Management procedures.
Demonstrates adherence to DAPER Risk Management procedures, as well as timely and effective communication with Sports Medicine to ensure the health and safety of the student-athletes.
Provide oversight of facilities in order to ensure healthy and safety of users (i.e. condition of the track, electronic equipment).
Teaches instructional activity courses in the required Physical Education and Wellness program. These duties include syllabus development, attendance, grading as well as attending meetings specific to physical education and wellness and curriculum development.
Awards up to four points per season in accordance with guidelines towards the general institute requirement of eight points through the Physical Education and Wellness Office for student participation in varsity athletics.
Participate in collaborative activities across the Division for Student Life (DSL) and within the Department of Athletics, Physical Education and Recreation (DAPER) through service on committees and mentoring colleagues.
Provide team statistics and other relevant materials to Director of DAPER Communications, Promotions and Marketing.
Adherence to regulations and completion of forms associated with MIT, conference and national governance regulations at the NCAA Division III membership level.
Member in good standing in sport’s National Coaches Association or governing body.
Competent fulfillment of other administration duties as assigned.

Supervision Received

Supervision is received from Assistant or Associate Director of Athletics and Director of Physical Education and Wellness.

Supervision Exercised

Supervision is exercised over the Head Cross-Country/Distance Coach and Assistant Coach/es.

Annual Review

Annual Review process includes metrics from varsity athletics including student-athlete evaluation, self-evaluation and administrator’s evaluation as well as physical education and wellness student feedback, observation, self-evaluation and administrative duties.

Contacts Required to Perform Duties

DAPER contacts include but are not limited to: Physical Education and Wellness Office, Sports Administration, Office of Communications, Promotions and Marketing, Equipment, Facilities, Sports Medicine, and Business Office. MIT contacts include units within the Division of Student Life, Admissions Office, Alumni Office, Treasurer’s Office, Insurance and Legal Affairs, Procurement, Department of Facilities and Resource Development.

Contacts Required to Perform Duties

Five years coaching experience preferably at the college or university level. A Bachelor's degree is required: a Master’s degree is preferred. Degree(s) in Physical Education and Wellness or related field is highly desirable. Previous experience in teaching physical education and wellness activities is also preferred. Proven experience in recruiting to a highly selective institution desirable. Administrative, interpersonal/communication skills and computer skills are essential. Appropriate certifications in First Aid, CPR, AED, and Biohazards are required within 30 days of hire. Employment is conditional upon successful completion of a background check.

Application Process

Applications will be accepted until position is filled. Please submit cover letter, resume and names and contact information of three references.

** To comply with regulations by the American with Disabilities Act (ADA), the principal duties in job descriptions must be essential to the job. To identify essential functions, focus on the purpose and the result of the duties rather than the manner in which they are performed. The following definition applies: a job function is essential if removal of that function would fundamentally change the job.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 22383

Waitperson

Endicott House

Basic Function and Responsibility

Responsibilities will have emphasis on maintaining the high standards of guest satisfaction related to food service, as well as maintaining cleanliness and proper sanitation of the Food & Beverage service areas.

Characteristic Duties and Responsibilities:

Assist in the preparation, set up and serving of food and beverages for all meal periods including coffee breaks.
Clears tables and resets for the next meal service.
Maintains the cleanliness of buffet room, dining rooms, banquet rooms and back of house service station areas.
Precise documentation of meal cover counts.
Maintains linen storage and distribution as required/directed.
Assists in handling clients’ requests and inform direct Supervisor.
Comprehend and execute Banquet Event Orders and Conference Resume as required.
Communicate effectively with Managers and Supervisors regarding operation of the department.
Handle additional tasks as directed by Department Manager and/or members of Executive Management.

Supervision Received

General supervision is received from the Director of Food & Beverage.

Supervision Exercised

None.

Qualifications:

High School diploma or equivalent.
One-year experience in hospitality, retail or customer service is preferred.
Able to lift and move object weighing 10 to 20lbs.
This job may require standing or walking for durations of shift minimum of 3 hours.
Training for Intervention Procedures (TIPS) must be completed within the first 180 days and maintained.

Pay: $20-21/hr.

Schedule:

This is a part time positions (30 hours per week) Flexible hours including days, nights and weekends as business dictates.

Benefits and Compensation:

This position is eligible for MIT’s extensive benefits package including:

Best in class health and welfare plans.
Pension and 401(k) plans.
Free parking and transit discounts.
Tuition assistance, career development workshops and counseling, and parenting benefits.
Generous time off package with 4 weeks of vacation (3 weeks your first year of employment), sick leave and disability coverage, to name a few.
Ability to work independently and use good judgement.
Strong organizational skills with the ability to handle multiple tasks.
A commitment to excellence in guest service.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 22468

Assistant Manager Institute/Non-University Events and Tennis Operations

DAPER Facilities

General Responsibility:

Under the Supervision of the Manager of Events/Rentals Sports Camps and Scheduling, the Assistant Manager Institute/Non-University Events and Tennis Operations manages the indoor and outdoor tennis facilities and has responsibility for Institute and Non-University rentals for DAPER. The Assistant Manager is the point of contact for events when they are occurring in DAPER Facilities. This individual hires, trains and supervises tennis monitor staff and event staff. Additionally, this position will assist with summer day camp administration and facility management as needed. This is a Sunday - Thursday second shift position. Summer hours will be during the day in support of Day Camp.

Roles and Responsibilities:

Tennis Operations:

Manage the internal/external seasonal contracts, revenue generation and maintenance needs for the indoor and outdoor tennis facilities.
Hire, train and supervise tennis facility staff. Approve Nextsource payroll for tennis and Institute events.
Manage the budget for indoor and outdoor tennis facilities.
Purchase equipment and supplies for the tennis facilities and event support.
Manage and train staff on Club Automation software for purchasing contracts, day passes and pro shop items.
Enforce and develop policies and procedures for tennis facilities and Institutional events.
Input all tennis schedules (Varsity, PEW, Club, IM and recreation) into Club Automation Software to provide accurate availability for remaining times that can be booked.

Institute/Non University Events:

Onsite management of annual Institute Milestone Events.
Discuss facility policies and procedures with user groups during event planning process.
Collaborate with Evening and Weekend Managers regarding event logistics.
Develop event plans with dates and times and line up support staff and services to ensure event runs at a best practice level.
Partner with Manager of DAPER Facilities Team for support for Milestone and Non-University Events.
Track labor and rental equipment costs to inform final billing for events.
Call in facility work orders as needed to make sure all venues are running normally.
Assist with other facility management in DAPER as needed.
Complete other duties as assigned.

Supervision Received

Reports directly to Manager of Events/Rentals, Sports Camps and Scheduling.

Supervision Exercised

Supervises personnel for indoor and outdoor tennis facilities. Coordinate with DAPER Facility Team in support of events while on shift. Direct staff affiliates when needed for event support.

Qualifications

Bachelor's Degree (preferably in sports related field) required. A minimum of two years’ experience in a facilities or operational supervisory role is needed. Must have experience in or an in-depth understanding of athletics and recreation with direct experience functioning in support of events. Must have a valid driver’s license and current First Aid, CPR, and AED certification or be willing to obtain.

Additional skills and experience in employee supervision and computer operations are required, must demonstrate and practice effective communication skills both written and verbal. Attention to details and their impact are essential. Must have demonstrated experience and preference working collaboratively in support of shared goals. Must be willing to work a flexible schedule in support of the daily operation.

MIT is an Affirmative Action Equal Opportunity Employer. Massachusetts Institute of Technology is committed to providing a diverse and inclusive culture to best support our students. Diverse candidates are encouraged to apply.

Apply online. Job Code: 22495

Head Coach Co-Ed and Women’s Sailing/Physical Education and Wellness Instructor

DAPER Intercollegiate Sports

General Responsibility:

This is a full-time (10-month appointment) benefits eligible position. The Co-Ed and Women’s Sailing Coaching/Physical Education and Wellness Instructor responsibilities will include the management of all facets of the MIT co-ed and women’s varsity sailing program to include but not limited to: administration, budget management, alumni stewardship, recruiting, scheduling of competitions, team travel, weekly practice sessions, advising of students, and compliance with NCAA and conference rules and regulations. In addition, this position will include teaching responsibilities and instruction in the required physical education and wellness program. Additional responsibilities may include department wide duties as assigned.

Roles and Responsibilities:

Leads a high-quality varsity program that is competitively challenging, well organized and administered, based on sound coaching techniques and instructional strategies and has a positive retention rate.
Oversight of all administrative aspects of the operation of a collegiate athletic program. This includes but is not limited to developing budgets, defining expenses, on-going budget management, prompt completion of travel expense reports, appropriate organizational duties affiliated with facility usage, staff appointment and supervision, practice planning and equipment management procedures.
Teaches instructional activity courses in the required Physical Education and Wellness program. These duties include syllabus development, attendance, grading as well as attending meetings specific to physical education and wellness and curriculum development.
Awards up to four points per season in accordance with guidelines towards the general institute requirement of eight points through the Physical Education and Wellness Office for student participation in varsity athletics.
Recruit academically qualified student-athletes to a highly selective science and engineering oriented institution and maintain an appropriate number of student-athletes on the team.
Scheduling home and away contests including working with other host institutions and MIT personnel in event management.
In conjunction with Associate or Assistant Director of Athletics, define budget needs including equipment, team travel, uniforms and personnel.
In collaboration with Director of Athletics-Department Head and/or Assistant or Associate Director of Athletics, as well as other members of the athletic department, assist with fundraising responsibilities including building and maintaining relationships with Alumni through newsletters, phone-a-thons, and departmental Alumni activities.
Ensure proper safety precautions regarding student-athletes’ training and health are followed at all times including DAPER Risk Management procedures.
Demonstrates adherence to DAPER Risk Management procedures, as well as timely and effective communication with Sports Medicine to ensure the health and safety of the student-athletes.
Participate in collaborative activities across the Division for Student Life (DSL) and within the Department of Athletics, Physical Education and Recreation (DAPER) through service on committees and mentoring colleagues.
Recruit and mentor assistant coaches.
Provide team statistics and other relevant materials to Director of DAPER Communications, Promotions and Marketing.
Adherence to regulations and completion of forms associated with MIT, conference and national governance regulations at the NCAA Division III membership level.
Member in good standing in sport’s National Coaches Association or governing body.
Competent fulfillment of other administrative and sailing related duties as assigned.

Additional Roles and Responsibilities Include:

Conduct light maintenance and repair on all sailboats, recreational and racing.
Assist Director of Sailing with all responsibilities relating to sustaining a vibrant recreational program for the MIT community.
Assure implementation of DAPER and Pavilion policies and procedures (i.e. access, safety, equipment use).
Attend and supervise programs and events as required.

Supervision Received

Supervision is received from Associate or Assistant Director of Athletics, Director of Sailing, Assistant Department Head/Director of Facilities and Operations, and the Director of Physical Education and Wellness.

Supervision Exercised

Supervision is exercised over the Assistant Coach/es.

Annual Review

Contacts Required to Perform Duties

Requirements

Three to five years coaching experience preferably at the college/university level or equivalent combination of education and experience. A Bachelor's degree is required: a Master’s degree is preferred. Candidate must possess advanced knowledge of team racing rules, strategy, tactics and theories and ability to run and coach advanced team racing practices/races, as well as demonstrated leadership within the sport and intercollegiate sailing. Degree(s) in Physical Education and Wellness or related field is highly desirable. Previous experience in teaching instructional physical activities is also preferred. Proven experience in recruiting to a highly selective institution desirable. Administrative, interpersonal/communication skills and computer skills, as well as familiarity with light fleet maintenance and safety operations at a sailing pavilion are essential. Appropriate certifications in First Aid, CPR, AED, and Biohazards are required within 30 days of hire. Employment is conditional upon successful completion of a background check.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 22532

Administrative Assistant II

VPR/OSW

Basic Functions and Responsibilities

As a critical member of the Student Support and Wellbeing (SSAW) team, the Administrative Assistant will provide support for two offices: Violence Prevention and Response (VPR), which includes 3 staff members, and the Office of Student Wellbeing (OSW), which includes 5 staff members. The position will support VPR’s advocacy service including answering the daytime helpline, facilitating intakes, and scheduling appointments. Additionally, this position will provide administrative support for two Associate Deans in Student Support and Wellbeing.

In partnership with staff from VPR and OSW, this position will assist student groups (e.g., PLEASURE, SaveTFP, and the Wellbeing Ambassadors) with making purchases, completing reimbursements, and event planning logistics. The Administrative Assistant will also assist with SSAW meetings and events, as needed. The position involves working with a diverse group of stakeholders including students, faculty, and staff, and requires effective communication and strong organizational skills.

Characteristic Duties:

The Administrative Assistant will support VPR by:

Managing financial accounts including keeping accurate records and submitting and resolving receipts for both advocacy and prevention.
Supporting the helpline including answering it during the daytime hours, checking messages, following up with requests to meet with an advocate, and facilitating initial intakes.
Monitoring online form requests to meet with an advocate and following up on requests.
Assisting with data management by entering helpline calls, creating new client profiles, and uploading any relevant materials including signed releases.
Updating the website and other printed materials
Maintaining VPR’s web presence (website, Facebook pages, other social media platforms), including some design/creation of content
Entering data of evaluations from workshops, trainings, and larger events
Reserving space on campus and order food for meetings and events
Assist with planning, coordinating, and supporting events like Sexual Assault Awareness Month, Domestic Violence Awareness Month, and others

The Administrative Assistant will support Office of Student Wellbeing by :

Processing all financial transactions for OSW staff and affiliated student groups including reconciling receipts, setting up purchase orders, handling Buy2Pay transactions, processing student worker receipts who make weekly purchases on their own cards, and approving monthly hours for student workers.
Maintaining inventory of supplies for the offices and the new Wellbeing Lab, including making purchases for events and programs hosted in the Lab as needed.
Assisting with the coordination of student wellbeing training requests.
Reserving space on campus and ordering food for meetings and events.

The Administrative Assistant will support two Associate Deans by :

Managing calendars, including coordinating and scheduling meetings.
Reconciling financial transactions.

Supervision Received

Supervision is received from the Director of Violence Prevention & Response.

Supervision Exercised

None

Qualifications and Education

Bachelors’ degree preferred. Minimum three years of administrative assistant experience, strong verbal and written communication skills, demonstrated computer proficiency, excellent customer service skills and most importantly a passion for the mission of Student Support and Wellbeing. Seeking a flexible, detail-oriented individual with strong organizational and time management skills who is able to work independently and manage multiple projects and priorities. A strong desire to make a difference in a unique, supportive campus setting is expected. Flexibility to work evenings and weekends is needed to fulfill the mission of the position.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 22618

DAPER Facilities Worker

DAPER Facilities

Primary Functions:

Maintains inside and outside playing fields and courts. Sets up and breaks down both athletic and non-athletic events, including setting up and taking down bleachers, chairs, tables, scoreboards and the public address system. Maintains athletic equipment, including hurdles, goals, nets and other equipment. Mows lawn and marks playing fields. Performs ice rink surface maintenance. Uses walk behind and ride on scrubbers to clean athletic surface mediums. Performs custodial services which include trash removal, cleaning of rest rooms, showers and locker rooms on an as needed basis. Empties trash receptacles and places trash in bins and dumpster. Removes snow from playing surfaces and bleachers. Perform snow removal using ride on tractors, pick-up with plow attachment, snow blowers, shovels and ice melt. When Grounds Division staff is not available, may be required to shovel and distribute ice melt at public entrances to DAPER.

Common Requirements:

Must treat colleagues, supervisors and all members of the MIT community in a professional and respectful manner. Acts in a manner that is consistent with the Department’s goal of providing high quality service to the Department’s customers. Complies with all MIT and Department Policies and Procedures.
Must have the sufficient language/communication skills to communicate with supervisor, colleagues and customers as required by the position. Must be able to read and understand written directions, safety signage and other documents. Must be able to use email, the IT equipment that is utilized for work order tracking software, and other types of job specific technology once Management has provided the necessary training.
Must be able to successfully work independently and as a member of a team based on the varying nature of different tasks.
Must report any unsafe conditions or hazards to immediate supervisor.
This job description is intended to provide a summary of the position. It is not a complete list of all of the duties. An employee may be required to perform other duties that are related to the primary functions listed in the job description.
MIT will conduct a background check (including checking criminal records) for finalists. For current MIT SEIU members, this background check will be done for finalists who are bidding for a promotion or for a voluntary transfer to another classification unit.

License/Certification: Driver’s License Required. Hoisting License 2B and 1C required.

Years of Experience: One year of relevant experience preferred for external applicants.

Education: High School Diploma or equivalent preferred.

Lifting Requirement: Ability to lift 50 lbs.

Working Conditions: Must be able to walk/stand for a majority of the shift, climb stairs and use equipment including ride-on lawn mowers, the Zamboni ice cleaning machine and the rink edger, fork lifts, walk behind and ride-on floor scrubbers, tractors, the three wheeled field grooming machine, and other equipment used to maintain athletic fields and facilities . Uses small power tools as necessary, such as hand drills, circular saws, weed whackers and edger. Work is frequently performed outdoors during hot or cold weather. Personal Protective Equipment must be worn as required by the specific assignment.

Availability: DAPER Facilities Workers are considered essential personnel in accordance with the MIT Policy on Emergency Closing or Early Release. During emergencies, employees in this title are excused from their regularly scheduled work only with the specific authorization of their supervisors, regardless of any public announcement that the Institute is closed.

Supervision Received

Reports to the Manager of Facility Team and Operations or the Assistant Manager of Evening and Weekend Operations in his absence.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 22594

Administrative Assistant II

SOLE/Undergraduate Assoc.

Position Overview

The Administrative Assistant working with the Student Organizations, Leadership & Engagement office (SOLE) provides administrative duties related to student organizations and the student government Undergraduate Association (UA). Responsibilities include, but are not limited to planning, managing and tracking event/meeting details and expenses; website maintenance; payroll and serving as the point of contact regarding office systems, programs, and services. The Administrative Assistant is responsible for greeting visitors, responding to inquiries and identifying additional or alternate resources as needed.

Principal Duties and Responsibilities:

Administrative Responsibilities:

Provides administrative support for the SOLE office and Undergraduate Association (UA).
Plans and coordinates scheduling including; coordinating appointment calendars, daily schedules, and long-range planning of events, and meetings.
Greets visitors and answers inquiries which requires broad understanding of work-area policies and procedures.
Plans and coordinates events for students such as monthly dinner with students and governance bodies. Duties related to event planning may include organizing dinners, booking spaces, crafting and editing handouts, and developing attendance lists.
Several times a year, coordinates researches, and gathers information from multiple sources for projects. This includes projects such as regular benchmarking against peer institutions on policies and procedures.
Monitors and orders office supplies.
Helps develop and maintain systems/processes to ensure smooth office operations; manage and track event/meeting details and credit card expenses.
Provides back-up coverage for other D&CI areas and Office of the Dean for Student Life as appropriate.

Financial Responsibilities:

Provides financial support for the SOLE office and UA, such as processing reimbursements, POs and Buy2Pay.
Prepares and processes JVs, RFPs, and POs. Processes student organization payments.
Reviews and processes financial forms including cash box requests, financial access requests, employment agreements and student payroll requests.
Processes travel expenses, out-of-pocket reimbursements, and funding allocations by using web-based and desktop programs such as Concur and SAP-web.

Communication Responsibilities:

Helps create communication plans for implementing new processes, understanding the audience as well as touch points and collaboration opportunities.
Writes and distributes communication/marketing emails to students including the financial newsletter and office policy updates.
Writes and distributes quarterly newsletters for financial signatories and student organization officers for Student Organizations, Leadership and Engagement Office (SOLE).
Maintains SOLE office publications and resources, training materials, and internal documents.
Updates social media, including the SOLE Website and Facebook Page.
Technology liaison for SOLE office.
Produces and distributes print materials.
Performs other administrative tasks and/or projects as assigned.

Supervision Received

Minimal supervision is received from the Associate Dean, Student Organizations, Leadership & Engagement.

Supervision Exercised

None

Qualifications and Education

Required:

A minimum of 3 years of administrative experience; ability to anticipate, prioritize, organize, and manage multiple projects simultaneously; proactive approach to projects and problem solving; excellent interpersonal, written, and oral communication skills; accuracy and keen attention to detail; ability to function efficiently despite frequent interruptions and deadline pressures; discretion with confidential information; ability to work independently and as part of a team; proficiency with Mac OS, Microsoft Office, and Adobe Suite; and willingness to learn new applications.

Preferred:

A strong interest in higher education, diversity, and student life would be ideal. Bachelor’s degree preferred.

MIT is an Affirmative Action Equal Opportunity Employer. MIT is committed to providing a diverse and inclusive culture to best support our faculty and staff, students and student-athletes. Minorities and women are encouraged to apply.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 22631

Assistant Director, Violence Prevention & Response

Student Support & Wellbeing

Position Overview

The Assistant Director for Violence Prevention & Response (VPR) assists in the leadership and oversight of the office, throughout the Institute, and in the greater community to address the needs of students who have experienced sexual assault, dating or domestic violence, stalking and/or sexual harassment. The Assistant Director coordinates the execution, implementation, and assessment of violence prevention and response advocacy programming. In addition, the Assistant Director works in close collaboration with student life staff, undergraduate and graduate student support deans, mental health clinicians, health care providers, and other support resources on and off campus. The Assistant Director will also help to assess the needs of the community and participate in the development of long and short-range program goals. The Assistant Director will work collaboratively on program development, maintenance, marketing, and evaluation and will conduct trainings and help develop educational materials.

Characteristic Duties:

Perform all job functions including:

Assist with the development of programs based on needs assessment data, strategic plan, and request of students, medical health care providers, and MIT administration.
Develop, maintain, and assess case management database for accuracy and produce evaluative reports on data and trends, recommend improvements.
Coordinate campus and community resources to support survivors.
Maintain relationships with undergraduate and graduate support deans, MIT Police, Office of Student Conduct and Community Standards, IDHR, Residential Education, FSILGs, and MIT Medical to help strengthen support and ensure holistic care for survivors.
Support the Director of VPR in the management of the VPR caseload.
Assist with annual reports on cases and clients including tracking of trends each year.
Assist the Director of VPR with the helpline rotation, assigns cases to advocacy team, and ensures follow up.

Education & Outreach:

Co-advise PLEASURE (Peers Leading Education about Sexuality and Speaking Up for Relationship Empowerment) educators in partnership with the Office of Student Wellbeing.
Conducts trainings on gender-based violence, healthy relationships, and other VPR related topics.
Represents VPR at various campus and community resource fairs, events, professional meetings, and conferences.
Provide management and oversight of records and files pertaining to VPR clients.
Serve as the administrator for the VPR database.
Other responsibilities as assigned by the Director of Violence Prevention & Response.

Supervision Received

Supervision is received from the Director of Violence Prevention & Response.

Qualifications and Education

Master’s degree preferably in education, social work, or related field plus at least two years of experience in higher education or closely related setting with a demonstrated knowledge of interpersonal violence and victim advocacy. Excellent speaking, writing and interpersonal skills required. Success in compiling, managing and communicating highly confidential information; must be reliable and able to work independently; must have a high level of organizational, time management, and interpersonal skills; must be flexible and adaptable; ability to take initiative, plan, develop, organize and follow through on projects and plans while working in a high pressure, dynamic environment; ability to change focus, answer immediate client demands, and deal well with frequent interruptions; strong verbal and written communication skills; demonstrated computer proficiency experience working with diverse populations; familiarity with gender based violence terminology; knowledge and understanding of Title IX.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 22636

DSL EHS Associate

Housing & Residential Services

Summary of Function and Responsibility:

Environment, Health and Safety (EHS) Associate assists and provides advice and support to the Division of Student Life (DSL) with due consideration of occupational health laws, federal and state regulations, and good practices. This position function as an integral member of the DSL EHS team and works in all EHS areas related to DSL activities and assists on special projects.

This position has a hybrid work schedule, with both remote and on-campus work. Exact hybrid schedule to be determined according to departmental needs.

Characteristic Duties and Responsibilities:

Participates as a team member in maintaining continued excellence of the Institute-wide EHS Management System, as it applies to DSL, which integrates compliance, sustainability, and education.
Assists in the implementation of DSL-specific EHS programs under a variety of federal, state, and local regulations.
Collaborates with multiple departments to review and approve major events and projects that occur in DSL spaces or are organized by DSL-affiliated groups. This includes, but is not limited to student events, theater productions, student construction projects, and large-scale events.
Ensures that all activities performed in DSL follow MIT policies, Federal, State, and Local regulations.
Assists in the development of EHS training programs and train ancillary personnel.
Works with department managers to ensure that DSL personnel receive appropriate EHS training for the nature of their work. Provides training, maintains employee training groups rosters and updates training records.
Assumes a support role in the control of health hazards in the work place at the DSL level.
Performs Level II inspections of spaces as needed.
Performs special investigations to assess various safety and health hazards and to evaluate potential risks associated with students’ activities.
Responds to EHS issues present in DSL buildings (e.g., mold, air quality, etc.) and triages them.
Investigates assigned incidents involving DSL employees, students or property and completes the online incident/injury/near miss reporting form.
Coordinates with department managers and Emergency Management Office to regularly maintain and update Emergency Preparedness Plans.
Continually improves one’s professional development qualifications and knowledge of EHS and good practices.
Keeps abreast of pertinent regulations and developments in EHS in order to assist EHS Program Manager.

Additional Possible Specific Tasks

Conducts field surveys and investigations.
Trains DSL ancillary personnel.
Participates in routine DSL meetings.
Maintains databases associated with EHS-MS requirements.
Assists with emergency response activities.
Inspects and restock emergency equipment.
Updates EHS documentation and post EHS information when necessary.
Performs initial triage fact finding for EHS issues.
Performs routine check-listed EHS tasks.
Conducts general EHS inspections and assist in higher-level audits .
Other duties as assignment.

Technical Competencies:

This position requires general knowledge and basic understanding of environment, health and safety programs with basic knowledge of regulations specific to federal, state, local and consensus standards including working knowledge in common OSHA standards.
One year of relevant experience in environment, health and safety programs and general knowledge in recognition, evaluation and control of hazardous materials and conditions, and physical agents is preferred.
Minimum 1 year of relevant experience required.
Bachelor’s degree in a related field required. A bachelor’s degree in science, engineering or technology is preferred, with environment, health and safety related coursework highly preferred. Highly proficient computer skills desirable. Ability to make effective oral presentations and work as part of a team. Ability to obtain certifications as appropriate (CHMM, ASP, CSP, etc.).
Bilingual (any language, i.e. Spanish) preferred but not required.

Behavioral Competencies

Good oral and written communication skills. Ability to collaborate with people, perform multiple tasks and to prioritize workload based on community needs. Service and team oriented. Operational thinking and excellent problem-solving ability. Organizational and cultural awareness, diplomacy and judgment skills. Ability to appreciate and work to achieve the big picture while also being detail-oriented. Organizational skills and ability to follow through and achieve objectives and tasks in a timely manner. When necessary ability to work independently while reviewing key milestones with the supervisor. Complete work in a timely manner.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 22689

Assistant Dean, Student Organizations and Programming

SOLE

Basic Function and Responsibility

Serves in a leadership position for the SOLE office team providing direction, advice, and facilitating solutions for MIT students, student activities, clubs, and organizations. Responsible for the oversight for all student activities and 500+ organizations including training, policy compliance, event planning and execution and organizational management. Works directly with MIT recognized groups, Class Councils, and the student programming board to strengthen the ongoing visibility and diversity of student-run programs on campus. Collaboratively develops and implements programs and initiatives that foster an inclusive student community. Fosters communication and collaboration between and among students, the staff of Division of Student Life, and the relevant programs and operations at MIT, in particular, the Campus Activities Complex (CAC), Campus Police, FSILG Office and Residential Life Programs. Serves as SOLE’s direct liaison and partner with CAC in regard to event and student group advisement and support in a team-based advising approach with student organizations.

Duties and Responsibilities:

I. Program Development: Advises student organizations, particularly in the area of event planning and leadership development. Facilitates students’ efforts to provide a balanced program of social activities that is consistent with the Institute’s educational mission. Specific duties include:

Provide strategic leadership to support the growth and development of student organizations by helping to establish goals, priorities and supervision to staff who manage student organizations and programming.
Triaging and managing student organizations related to crises and conduct issues and violations including, but not limited to, harassment, bullying, hazing, and the like.
Responsible for creating and disseminating a student organization handbook.
Acts as the direct liaison with student group advisors and responsible for advisor recruitment, communication and training, including creating and disseminating a student organization advisor handbook.
Advisement of student organizations on an individual basis with regards to event planning: from pre-planning, to promotion and advertising, to creativity in program planning, to contracts and paying negotiations, to leadership opportunities, etc. Initiates outreach to groups who may need assistance.
Facilitating a comprehensive training program to foster student organizations leadership, diversity and student engagement. Intentionally threads themes of cultural fluency, equity and social justice throughout training and facilitation of programs.
Provides the coordination and leadership of major campus-wide events organized by, with, or for students and committees. Events include Spring Weekend, Fall Festival, professional development series and the Student Leader Awards. Advises the Student Events Board (SEB).
Advises class councils and provides programmatic planning support for their accompanying programs. Meets with them regularly and helps them maintain appropriate records of their events including budgets, publicity materials, final reports, etc.
Coordinates social media strategies and outreach for the office.

Direct Student Group Advisement and Program Planning (including, but not limited to)

Student Programming Board: Fall Festival, Spring Weekend
Class Councils: First Year Class Council, Sophomore Class Council, Junior Class Council, Senior Class Council, Senior Ball, Senior Week.

II. Administration: Participates in the collaborative administrative functions of the SOLE Office. Specific duties include:

Advises student groups on managing risk and helps educate and direct students to resources, policies, and guidelines. These policies include protection of minors and alcohol use during student events. with the Associate Dean on implementation and communication of a domestic and international travel policy.
Ensures necessary parties are involved to provide a holistic advising experience to better serve student organization needs- i.e- CAC event staff, police, SOLE, etc.
- Serves on CAC Advisory Board and contributes to yearly projects and initiatives including space and facilities planning.
- Managing and operating dedicated physical spaces including but not limited to student organizations offices and storage areas. Works collaboratively with EHS and CAC in ensuring compliance with guidelines and protocols for student groups and organizations safely maintaining and occupying spaces.
Advises student leaders on their organization’s finances (budgeting, fundraising, account management) and works directly with SOLE financial team on training, processes and policies.
Leads the coordination of updates of specific promotional materials and publications for SOLE, including Student Organizations and Student Advisor Handbook, online training videos, social media outreach, website, etc. Assist with the development of the Digital Event Guide.
Other duties as assigned.

III. Community Development

Assist in the development and implementation of programs to address issues of diversity, equity, and inclusion at MIT.
Shares responsibility with other SOLE staff and student planners for the coordination of activities and events as needed.

Supervision Received

Direct supervision is received from the Associate Dean for Student Leadership and Engagement on an ongoing basis.

Supervision Exercised

Supervises Assistant Director of Student Organizations & Programming (new position).

Qualifications and Education:

A Bachelors Degree and five years of experience in the area of student organizations, event planning, and/or student union management are required. Master’s Degree in Student Personnel and/or Higher Education strongly preferred. Must have:

Ability to work in a fast-paced, innovative and ever-changing multi-task environment.
Experience managing full-time staff.
Experience in utilizing current leadership and identity development theories.
Experience and skills in student advisement, conflict resolution, leadership training, and collaboration.
Ability to exercise a high level of discretion and confidentiality concerning all work-related information.
Have a high attention to detail and ability to navigate and balance a number of competing priorities.
Experience and familiarity with the facilitation and management of large-scale programs and events, particularly in the area of event production, negotiating contracts and working with outside agents.
A demonstrated commitment to and appreciation for issues of diversity, equity, and inclusion. Ability to intentionally thread cultural competencies and social justice education in advising approach and programmatic initiatives.
Experience and familiarity with social media and online curriculum development.
An ability to articulate a student activities philosophy and the role of student activities in a high intensity academic environment.
Excellent writing and public speaking skills.

Evening and weekend hours are required.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 22150

Program Coordinator, S3 Drop-In Team and CARE Team

Student Support & Wellbeing

Basic Functions and Responsibility

Contributes to the Student Support and Wellbeing (SSAW) mission of supporting students, facilitating their academic success, and educating them about living healthy and purposeful lives. This hybrid position will work across two teams dedicated to supporting students at MIT. They will assist in supporting the academic success and personal growth of students by serving on the S3 Drop-in Team, a team dedicated to quick, easy, same day access to student support. Characteristic responsibilities include responding to academic and personal needs of undergraduate students through a virtual drop-in system; consulting with Student Support Services (S3) and other staff for more complex needs and referring students to S3 Deans or other appropriate campus resources when appropriate. In support of the CARE Team, the Program Coordinator will help facilitate wellbeing checks, support the Deans with management of student cases through a database system including opening, following through on, and closing of cases, and help support the collaboration with stakeholders to ensure that students are receiving timely attention and follow up.

Characteristic Duties:

S3 Drop-In Team:

Staffs daily, weekday virtual drop-in hours and provides support to students dealing with routine personal, academic, and medical concerns. Liaises with and refers students to campus resources.
In consultation with the supervisor, interfaces and collaborates with faculty and academic departments and administrators in supporting the on-going functions of S3.
Maintains on-going and effective working relationships with key partners on campus to facilitate referral of students.
Keeps accurate records and documents in a timely manner following student interactions.

CARE Team:

In collaboration with the Deans, coordinates support for students including, but not limited to, crisis intervention, hospitalizations, and wellbeing checks.
Supports the deans and coordinates closely with Student Support Services and GradSupport to assist with student needs including emergency travel, food insecurity, and other financial issues.
Coordinates shipping and storage support for students receiving assistance from the CARE Team.
Works with families who need access to and manages coordination of emergency apartments on campus.
Carefully documents and maintains data records through a Division of Student Life database, Maxient.

SSAW:

Review Dean on Call and police reports for students of concern and follow-up as needed.
Participates in SSAW initiatives, working groups, and programming such as orientation, the ARM Coalition, food security action team, and general wellbeing efforts.
Supports SSAW team during critical community issues including a student death, national/international issues, and other challenges that affect the MIT community.

Supervision Received

Co-supervision received by the Associate Dean and Co-Director of S3 and the Assistant Dean and Director of the CARE Team.

Supervision Exercised

None.

Qualifications and Education

Bachelor’s with one year of experience in higher education and interest in student support/wellbeing required. Master’s degree in higher education, counseling, or related fields preferred. Possess knowledge of general needs of college students, college student health/mental health, and risk factors for college student population. Ability to advise students and work collaboratively with faculty, administrators and students is essential. A desire to work with a diverse population, and an interest in human services and supporting individuals in distress is critical. Must possess strong interpersonal and communication skills. Must use excellent judgment and discretion in handling confidential information. Initiative, flexibility, and ability to work in a high energy, dynamic environment is necessary. Ability to work with spreadsheets, databases, web software and generally navigate technology is a prerequisite.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 22737

Supervisor of Evening Operations

Housing & Residential Services

Position Overview:

The Supervisor of Evening Operations (Housing Unit-12) is to assist and support the HRS Desk Services Manager and the Assistant Director of 2nd Shift and Security Systems in efficiently addressing all evening and overnight housing needs including weekends and holidays. Assists in the supervision of Graduate Desk Worker Program and providing support to the Undergraduate contracted security staff supervisors on 2nd shift and the Night Watch supervisors for the 3rd shift. Evening and overnight operational support will require responding to all dispatched housing related calls which may require evaluation for the appropriate response. Need to work with other departments, such as Facilities, Campus Police, EHS; especially as a first responder during emergency situations. Responsible for the supervision of the evening housing maintenance mechanics.

Principal Duties and Responsibilities (Essential Functions**):

Provide onsite management and operational coverage for all shifts, including weekends, special closings, and holidays. May be responsible for coverage of additional shifts other than designated shifts.
Provide reports on evening operations that are accurate, well documented and serve as a valuable information source.
Work with Campus Police, Facilities and other departments and outside agencies as needed.
Perform well-being checks following set procedures.
Develop and implement weekly coverage schedules for normal shifts, vacation and holidays for Housing Unit-12 and maintenance mechanic to support 2nd shift.
Provide updates to HRS Desk Services Manager, Undergraduate contracted security supervisors, and Night Supervisor of Operations (3rd shift) for any coverage issues impacting operations. Request additional coverage support as needed through HRS Evening Operations Manager.
Maintain electronic hardware including computer systems, technology and security hardware and radios for Housing Unit-12 staff, Graduate Desk Staff, and Undergraduate contracted security staff. Submit work orders for IT support as needed.
Assist in implementing programs, policies and procedures as directed.
Attend required meetings and serve, as appropriate, on staff committees.
Designated essential personnel in all MIT emergency situations.
Document all training records of evening operations staff, including onboarding new staff and initiate progressive discipline as needed.
Other duties as assigned.

Supervision Received

Supervision is received from the HRS Desk Services Manager and the Assistant Director of 2nd Shift and Security Systems.

Supervision Exercised

Supervise, train, coach, discipline, assign scheduling for all Evening Staff including Maintenance Mechanics. This also includes nightly security checks of desks and closed buildings as directed by the HRS Evening Operation Manager or the Assistant Director of Evening Operations. Understand progressive discipline and be able to initiate as needed.

Qualifications & Skills

MINIMUM REQUIRED EDUCATION AND EXPERIENCE:

High school diploma or equivalent required. Minimum of two years’ experience in the area of security, emergency response, and building facilities is required.

PREFERRED EDUCATION AND EXPERIENCE:

Bachelor’s degree and/or equivalent combination of education and experience preferred.

Experience in administration of college/university facilities management services, including supervision in the union environment preferred. Excellent organizational skills and the ability to handle multiple tasks, set priorities, work independently, and work well in a fast-paced environment. Must have strong planning and problem-solving skills. Ability to produce clear written and verbal communication, and ability to interact professionally with administrators, faculty, students and departmental personnel. Demonstrate experience with the use of web-based programs including e-mail, word, excel, asset management and security systems. Competency with computer programs like Microsoft Office required. Ability to work in a diverse community and treat all residents, guests, and staff with respect regardless of race, gender, sexual orientation, beliefs, abilities or disabilities, or position or rank within the department.

Working Conditions

Frequent sitting, standing, and walking may be required for long periods of time. Ability to climb multiple levels of stairs. Ability to lift 50 lbs. Required to carry department-issued phone and two-way radio.

Work Schedule

This position is classified as essential personnel which requires working all holidays and emergency/special closings. Regular shifts are 10 hours, 4-days-per-week which includes Friday and Saturday. This position may provide coverage on other shifts as directed by the Assistant Director of 2nd Shift and Security Systems. It is expected that this position will work all holidays and Institute closings.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 23075

Housekeeper

Endicott House

Basic Functions and Responsibilities:

Housekeepers perform routine cleaning of all public areas, offices, meeting rooms, rest rooms and guestrooms.

Characteristic Duties and Responsibilities:

Responsible for the overall cleanliness of assigned guestrooms, public areas and public restrooms.
Performs general cleaning of guestrooms including the making/changing of beds, dusting, vacuuming and cleaning bathrooms.
Removes used linen from rooms, washes, dries and replaces linen.
Consistently strives to maintain department standards to enhance guest experiences.
Interacts with guests in a friendly, positive and respectful manner.
Coordinates maintenance activities for guestrooms and public spaces.
Performs other tasks as business dictates or as directed by the Executive Housekeeper.

Supervision Received

Direct supervision received from the Executive/Lead Housekeeper. Additional supervision provided by the Rooms and Guest Services Manager.

Qualifications:

Work may require moving objects weighing 10 to 20 lbs. Work may require traversing long distances or moving from site to site.
Strong communication skills and attention to detail.
Previous housekeeping or customer service experience a plus.
Fluent in English.
Ability to convey positive and professional image.
Ability to work independently and use good judgment.
A commitment to excellence in guest service.
Employment is contingent upon the successful completion of a background check.

Schedule:

Full and part-time positions. Schedule is based on business needs and may include evenings and weekends

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 23658

Meeting Services Attendant

Endicott House

Basic Functions and Responsibilities:

The Meeting Services Attendant exceeds all guest expectations. This position includes the setting up of and maintaining of all meeting rooms and A/V. Banquet event orders are reviewed and set as required. The primary focus of this position is to maintain the highest level of guest satisfaction while presenting a professional image. This operational position works closely with all MITEH departments. A/V and computer training is ongoing in this position.

Characteristic Duties and Responsibilities:

Organize all conference services storage closets.
Maintains daily recycling program.
Remove all trash throughout the day in all public and back of house areas.
Care and cleanliness of MITEH vehicles.
Recognize any conflict and reacts in a positive manner.
Washes all meeting room, back of house and public space floors.
Informs supervisor of low inventory levels.
Drives guest shuttle Bus.
Can-do attitude with both guests and fellow employees.
Keeps supervisor informed of any guest related issues.
Any additional work directed by supervisor.

Supervision Received

Direct supervision from Meeting & Technology Lead Supervisor. Additional supervision from Guest Services & Meeting Planning Manager Additional supervision received from General Manager.

Qualifications:

High School diploma or equivalent.
Ability to convey positive and professional image.
Fluent in English.
Strong communication skills and attention to detail.
Ability to work independently and use good judgment.
Massachusetts Driver’s License.
Customer service & Detail-oriented.
Commitment to excellence.
Employment is contingent upon the successful completion of a background check.

Schedule:

Full time position, schedule based on business needs and includes days, evenings, weekends and may include holidays
Non-Exempt Status
Work ratio is 100 % hands-on

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 23718

House Operations Manager

Housing & Residential Services

Summary of Function and Responsibility:

Facilities Management and Operations. The House Operations Manager is responsible for the day-to-day operational functions of residence hall facilities including management of human resources (student staff, professional staff, and unionized staff) house operations finances (FY budget setting, quarterly forecasting, and ensuring budget(s) are not over spent) , vendor relations, facility maintenance, and preventative maintenance. As a staff member in the Department of Housing & Residential Services within the Division of Student Life, the manager ensures that all residents are properly and comfortably housed, provides appropriate support for residential programming activities, and maintains the highest level of service to the residential community in alignment with the department's mission statement.

“We are here for students”, by “enhancing the living and learning environment at MIT.”

The House Operations Manager reports to the Associate Dean and Director of Residential Services and Operations and works collaboratively with, HRS operation team, HRS construction and renovation staff, housing assignments staff, the Heads of House and Area Director for their assigned community, members of the Division of Student Life, Department of Facilities, MIT Police, as well as other administrative offices as part of an overall institutional effort to provide integrated, seamless service to residents.

Characteristic Duties and Responsibilities:

Ensure the successful implementation of best in class standards of custodial, repair and maintenance, preventative maintenance, desk services, and dorm security operations within assigned buildings.
Oversees the daily operation of residence halls (includes providing coverage for other residence halls as requested).
Collaborate with the Assistant Director, 2nd Shift Operations and Security Systems and Assistant Director, 3rd Shift Operations & Training to ensure security of facilities (security equipment, doors and windows) is functioning properly.
Hire, train, and manage student desk staff to manage keys, mail/packages and other services to residents and guests.
Hire, train, and oversee housekeepers and mechanic(s).
Collaborate with the Assistant Director, 3rd Shift Operations & Training to ensure staff are on boarded and trained to HRS standard along with continued training and development.
Work collaboratively with the Environmental, Health and Safety Coordinator to ensure staff are trained, and any situations involving EH&S issues are promptly addressed.
Identify, resolve, and/or provide support to the resolution of facility problems in the residence halls. Collaborate with campus partners when needed to resolve the issue/ problem.
Assist the Associate Dean and Director of Residential Services and Operations and Director of Capital Renewal and Renovations in the development of both short and long-term building maintenance plans in coordination with the Department of Facilities.
Collaborate with the Assistant Director for Housing Assignments, Area Director, and student Room Assignments Chairs to effectively coordinate student room assignment.
In coordination with the Assistant Director for Guest and Conference Housing, support summer conference housing operations.
Input, track, monitor, and provide timely reports on all work orders placed by the residence hall into MIT’s SAP electronic work order tracking system and escalate as needed.
Process weekly service staff and student payroll and evaluate financial/payroll reports for accuracy.
Manage house supply and equipment inventory and request purchases appropriately.
Perform room safety inspections, support fire drills, and weekly building inspections.
Attend regular meetings with the department of Facilities Zone Managers, Evening Operations, and other operational personnel in order to achieve service goals and emphasize continuous improvement throughout the residential system.
Inform the Associate Dean and Director of Residential Services and Operations about any issues of Labor Relations, on any/all Human Resources issues that may arise.

Other Duties as Assigned:

Respond to emergency situations (on call 24 hours).
Required to serve as needed on a rotating weekend duty as the on-campus House Operations Manager on Duty for all residential buildings which is staffed on a rotating basis.
Other projects and committee work as assigned.

Supervision Received:

Direct supervision is received by the Associate Dean and Director of Residential Services and Operations.

Supervision Exercised:

Functional and administrative supervision is exercised for union and/or contract housekeeping staff, maintenance mechanics, student desk workers and summer help.

Competencies:

Ability to achieve success in new initiatives and processes by demonstrating commitment to action, information seeking, and service to students.
Competency in both analytical and conceptual thinking.
Ability to influence others through thoughtful collaboration and engagement in teamwork.
Leadership and coaching aptitude including ability to hold others accountable, communication for results, active listening, and development of others.
Demonstrated experience and success working in a multicultural environment with a clear understanding of diversity, social justice, and inclusion in both student and workplace settings.

Qualifications:

Bachelor’s degree in a related field required (related experience may be credited toward the position’s minimum education requirement).
Minimum 2 years relevant experience required experience required, preferably in a higher Ed setting.
Experience and comfort with technology; Microsoft word and excel, Google Docs, e-mail, electronic work order tracking system, etc.
Experience with labor relations.
Must be service-oriented with the ability to work collaboratively with a diverse population of students, faculty and staff.
Strong written and verbal communication skills required. Proven ability to work in a team-oriented fashion is highly valued.
Flexibility and adaptability to change with a solutions oriented approach to problem solving are essential to be successful in the Department of Housing & Residential Services.

Working Conditions and Schedule:

Frequent sitting, standing, and walking may be required for extended periods of time. Ability to climb multiple levels of stairs. Ability to lift 50 lbs.
This position is a full-time position.
This position is designated as essential personnel (required to work on Emergency Closing, Holidays, and Special holidays along with all other emergencies).
A background check and driver’s license check are required for this role. A valid driver’s license is required for this position.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 23770

Director of Communications & Marketing

Campus Dining

Position Overview:

MIT’s Division of Student Life (DSL) is seeking a dynamic and thoughtful Director of Communications & Marketing to develop and implement engaging community outreach and strategic marketing communications plans that advance the goals of Campus Dining and, more broadly, DSL and the Office of the Chancellor. For Campus Dining, and in partnership with stakeholders from other MIT departments, the Director will work with students, student governments, faculty-in-residence (known as heads of house) and staff in DSL, the Office of the Chancellor, and across MIT to enhance the on-campus dining experience through story telling, information-sharing, issue resolution, and other strategic communications efforts. The Director will play an especially important role in advancing DSL and Office of the Chancellor priorities including strategic projects such as promoting Campus Dining’s operations, sustainability initiatives, food security initiatives and Dining’s support of student’s with dietary restrictions . The Director will also be responsible for increasing the campus community’s awareness of changes to dining operations, including changes to meal plans, the addition of new dining vendors, and facility reopenings.

Reporting to the Director of Campus Dining with responsibility for providing creative and innovative direction in the development and implementation of a strategic communication plan for the department. The Director works closely with Campus Dining leadership on the content, design, production and maintenance of marketing and communications documents, website, social media, and community relations for Campus Dining.

MIT’s House Dining system, with appoximately 3,000 student meal plan participants, is an integral part of a students’ MIT experience that contributes to their sense of belonging and academic success. The Director will work with the Campus Dining Director to develop an overall strategy that celebrates MIT’s residential meal program and the innovative ways that dining enhances student’s lives. In addition, the Director will be responsible for developing key strategic communications regarding departmental priorities that relate to all community members who seek Campus Dining’s many campus offerings, including residential dining halls, retail café’s, catering and MIT’s Samberg Conference Center. The Director will also workclosely with the Division of Student Life communications team on coordinated communications around key initiatives and divisional priorities. They will also closely interface with house teams (i.e., heads of house)as well as the Department of Facilities (DoF).

Principle Duties and Responsibilities:

Strategic Marketing for Campus Dining:

Create media across multiple channels that tells a positive story about MIT Dining that entices, engages, and promotes dining’s offerings and commitment to student’s overall wellbeing.
Develop and implement strategic marketing plans and supporting materials for increasing voluntary meal plan enrollment targeted at cook-for-yourself and graduate students.
Promote food security initiatives in collaboration with the Food Security Action Team and DSL Communications.
Manage Campus Dining strategic communications/marketing with campus partners for dining events, such as Family Weekend, Campus Preview Weekend, and the Dean’s Orientation reception.
Curate and develop an online library of photos and videos depicting dining special events, new dining concepts, and food plating.
Develop and analyze data to identify target audiences and appropriate channels (e.g., digital, social, print).
Use data to inform strategies or adjustments to marketing plans.
Research trends, audiences, and peer institutions.

Communications Asset Development (with DSL Communications):

Develop and implement marketing/communications strategy to increase presence, accessibility, and positive exposure of Campus Dining across multiple media channels (e.g., news stories, videos features, social media, email) to elevate perceptions of campus dining and to enhance information-sharing with MIT stakeholders, current and prospective students, and parents.
Maintain a dining editorial calendar to appropriately time and plan key repeat operational communications.
In partnership with content experts, ensure messaging and information is accurate and consistent on sections of the DSL website dedicated to Campus Dining (https://studentlife.mit.edu/dining), always seeking opportunities to refresh, update or remove aged content. Also work with relevant dining partners to ensure vendor information is accurate and current.
Represent Campus Dining in bi-weekly DSL Communicators meetings convened by the Senior Director of DSL Communications. Also meet regularly with the Director to discuss current projects, and assist with divisional priorities.
Ensure all communications follow MIT brand standards.

MIT Community Outreach for Campus Dining:

Liaise with heads of house, student government leaders, and community members to address issues that may arise in residential and retail dining, especially during times of transition related to Welcome Week, the start of each semester, holidays and breaks, and the January Independent Activities Period.
Administer a database to track resident inquiries and resolutions received via foodstuff@mit.edu or dining satisfaction surveys.

General Work Requirements:

Occasional night and weekend work required to support residential and retail dining events and meetings with residential communities including emergency communications as needed.
Other duties as assigned.

Supervision Received

Reports to the Director of Campus Dining. Collaborates closely with the HRS Communications Director and the Senior Director of DSL Communications.

Supervision Exercised

Students on a project basis.

Work Schedule

8am to 4pm, Monday to Friday. Some weekend and evening work possible. Eligible for hybrid work arrangement.

Qualifications and Skills:

Minimum Required Education and Experience:

A bachelor’s degree is required. At least seven years of progressive experience in organizational communications, community relations, constituent services, or services marketing in higher education, hospitality, government, or other service industry is required. Proven ability to work well in a diverse community environment and on project teams. Must have strong written and verbal communication skills, strong computer skills (particularly Microsoft Office), and be familiar with creative media content development processes (e.g., print production, website development, digital media production, website content management, social media management). Must have demonstrated success in facilitating group discussions and the ability to present information and recommendations effectively. Graphic design experience with Adobe Creative Suite tools and photography and video experience are a plus.

Preferred Qualifications and Education:

Master’s degree preferred.

Competencies:

Collaborating and Building Relationships
Communicating with Influence
Demonstrating Strategic Agility
Developing the Potential of Self and Others.
Exercising Integrity and Credibility
Focusing on the Customer
Fostering an Inclusive Community
Implementing Proactively and Decisively

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 23799

Desk Associate

Housing & Residential Services

General Summary:

Responsible for providing administrative and operational support for the graduate residence on behalf of Housing and Residential Services (HRS), Division of Student Life (DSL). Works closely with the Housing Operations Managers and Housing Unit-12 staff to provide customer- oriented services including check-in and check-outs, record keeping, mail and package handling, and guest/visitor policies for residents and live-in staff. Conducts Break Officer support for staff breaks and meals, covers desk shifts for weekly desk staff to support vacations, sick time, and emergencies.

Primary Functions:

Receive and process resident mail and packages for all residents. Provide email notifications to residents of package arrivals.
Conduct check-in and check-out procedures to include verifying arrival dates, providing room access keys/packets, and ensuring forwarding address at check-out.
Assist House Operations Manager in tracking of reported maintenance work orders, and notification for access to resident rooms for external contractors.
Sign for, inventory, and track duplicate room keys used for lock-out procedures. Issue lock-out keys to verified residents and track status of keys during shift.
Prepare key packages for move-in and record issuing of key and check-in to the residential hall via check-in platform.
Receive and record key and check-out the resident(s) when the housing lease has ended.
Input, track, monitor, and update all records for accuracy for key(s) issued, check-in, check-out, and number of residents in space on a monthly basis and provide a written report to the HRS Desk Services supervisors.
Support implementation of resident guest policies by checking in and out all guests using Omnigo Reporting Software to ensure only authorized individuals are permitted to enter the residence hall and report all trespassers to the MIT Police.
Observe GENETEC security cameras and fire and smoke alarm panels and notify Housing Unit-12 or MIT emergency services in the event of a security or safety issue.
Assist HRS Desk Services supervisors with on-boarding and training of new staff and existing staff to assist in transition to a new position or enable movement of staff for operational needs.
Notify other desk staff and HRS Desk Services supervisors of any pertinent issues that may have occurred during your shift.
Assist HRS Desk Services supervisors as a Break Officer in providing desk coverage to enable staff breaks without closing desks during weekday operating hours.
Expected to work Institute holidays and cover shifts during special closings.

Supervision Received

Reports to the Operations Manager of Desk Services or Assistant Director of 2nd Shift & Security Systems.

Qualifications and Skills:

Minimum Required Education and Experience:

Customer service or office experience preferred. Strong verbal, interpersonal, and written communication skills and strong customer service orientation is required as is the desire to work in a collaborative environment. Have excellent organizational and problem-solving skills and the ability to handle multiple tasks, set priorities, work independently, and work in a fast-paced environment. Demonstrate experience with the use of web-based programs including e-mail and Microsoft Office Suite. Ability to work in a diverse community and treat all residents, guests, and staff with respect regardless of race, gender, sexual orientation, beliefs, abilities or disabilities, or position or rank within the department.

High school diploma or equivalent required. Bachelor’s degree strongly preferred with emphasis on customer-service or operations

Competencies:

Ability to achieve success in new initiatives and processes by demonstrating commitment to action, information seeking, and service to students
Competency in both analytical and conceptual thinking
Ability to influence others through thoughtful collaboration and engagement in teamwork
Experience with computer software (Word & Excel), e-mail, electronic work order tracking systems essential, and web-based technology.
Demonstrated experience and success working in a multicultural environment with a clear understanding of diversity, social justice, and inclusion in both student and workplace settings

Moving Requirements:

Ability to move 50 pounds.

Working Conditions:

Frequent moving or remaining stationary for extended periods of time may be required. Ability to ascend and descend stairs.

Availability:

This position is a full-time position. This position is designated as essential personnel in accordance with the MIT Policy on Emergency Closing or Early Release. During emergencies, employees in this title are excused from their regularly scheduled work only with the specific authorization of their supervisors, regardless of any public announcement that the Institute is closed.

Common Requirements:

Must treat colleagues, supervisors and all members of the MIT community in a professional and respectful manner. Acts in a manner that is consistent with the Department’s goal of providing high quality service to the Department’s customers. Must comply with all MIT and Department Policies and Procedures.
Must have the sufficient language/communication skills to communicate with supervisor, colleagues and customers as required by the position. Must be able to read and understand written directions, safety signage and other documents. Must be able to use email, the IT equipment that is utilized for work order tracking software, and other types of job specific technology once Management has provided the necessary training.
Must be able to successfully work independently and as a member of a team based on the varying nature of different tasks.
Must report any unsafe conditions or hazards to immediate supervisor.
This job description is intended to provide a summary of the position. It is not a complete list of all of the duties. An employee may be required to perform other duties that are related to the primary functions listed in the job description.
MIT will conduct a background check (including checking criminal records) for finalists. For current MIT SEIU members, this background check will be done for finalists who are bidding for a promotion or for a voluntary transfer to another classification unit.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 23737

Swimming Pool Attendant

DAPER Facilities

Position Overview:

Perform work in DAPER swimming areas throughout the Institute, responsible for safety, first-aid amongst other duties. Responsible to ensure the safety of all patrons visiting DAPER Aquatic Facilities and to respond to emergencies. Employment will be primarily in the Zesiger Sports and Fitness Center (W35) and/or Alumni Pool (Building 57).

Primary Functions:

Scans the area of surveillance to make sure that patrons are safe and behaving according to the rules.
Acts in emergency situations and provides rescue and first aid assistance up to their training level until medical personnel arrive and take over.
Inspects the aquatic facility for unsafe conditions and cleanliness to prevent accidents and reports any hazards to the supervisor.
Enforces rules consistently and fairly.
Ensures cleanliness.
Performs other duties as required including but not limited to periodic cleaning of the worksite.

Supervision Received

Reports to the DAPER Supervisors.

License/Certification

Valid American Red Cross Lifeguarding with CPR/AED for Professional Rescuers and First Aid Certification.

Qualifications & Skills

Years of Experience: One year of acceptable lifeguard experience required.

Education: High School Diploma or equivalent required.

Knowledge/Abilities: Must be able to pass a special physical examination and periodic lifeguard skill tests. Must complete in-service training work as needed.

Moving Requirement: Must be able to move up to 50 lbs.

Working Conditions: Traverse the pool area. Position self to work in various positions to provide safety and cleaning services in the pool area for extended periods. Frequently ascend/descend stairs and work from ladders, and other above ground locations such as lifeguard stands. Personal Protective Equipment must be worn as required by the specific assignment.

Availability: Employees are not considered essential personnel, but may be required to work other shifts on an as needed basis.

Common Requirements:

Must treat colleagues, supervisors and all members of the MIT community in a professional and respectful manner. Acts in a manner that is consistent with the Department’s goal of providing high quality service to the Department’s customers. Must comply with all MIT and Department Policies and Procedures.
Must have the sufficient language/communication skills to communicate with supervisor, colleagues and customers as required by the position. Must be able to read and understand written directions, safety signage and other documents. Must be able to use email, the IT equipment that is utilized for work order tracking software, and other types of job specific technology once Management has provided the necessary training.
Must be able to successfully work independently and as a member of a team based on the varying nature of different tasks.
Must report any unsafe conditions or hazards to immediate supervisor.
This job description is intended to provide a summary of the position. It is not a complete list of all of the duties. An employee may be required to perform other duties that are related to the primary functions listed in the job description.
MIT will conduct a background check (including checking criminal records) for finalists. For current MIT SEIU members, this background check will be done for finalists who are bidding for a promotion or for a voluntary transfer to another classification unit.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 23820

Director of Athletics Communications

DAPER

General Responsibilities:

This is a 12-month full-time appointment, reporting directly to the Director of Athletics and Department Head of DAPER. This position serves on the Senior Leadership Team of DAPER and therefore is expected to be involved in strategic planning, DAPER and campus-wide committees, decision making relative to the department and represent the department at various functions. This position directly supervises a staff of three full-time employees, as well as hires and trains interns and contracted services staff in supporting a broad-based program that fields 29 NCAA Division III varsity teams and four Division I rowing teams. General responsibilities include, but are not limited to, the overall supervision, organization and management of the DAPER Athletics Communications Office, public relations functions of the varsity athletics programs, in addition to supporting the development, coordination and implementation of effective communication strategies and initiatives that create recognition of the achievements, programs, teams and participants across the spectrum of DAPER programming. Additional responsibilities include maintenance of records, statistics and archived materials for the department, as well as the creation and promotion of content on current and emerging social media platforms. This individual will also be responsible for fostering collaboration across the department to create promotional and marketing strategies to support DAPER initiatives. Knowledge and adherence to NCAA, conference and institutional rules and policies are critical. Additional responsibilities in department and/or campus wide administration as assigned.

Principal Duties:

Serve in a departmental leadership role as a member of the DAPER Senior Leadership Team.
Directly supervise and manage a staff of three full-time employees, as well as coordinate, operate and/or supervise staff on statistical tracking programming and livestream broadcasts at home events.
Serve as primary media contact and liaison with local and national media for DAPER related requests. Coordinate the recognition, nomination and promotion of national, regional and conference award candidates for both athletic and academically-based awards.
Oversee and manage all communications operations for hosting championship and special events. This includes, but is not limited to, conference championships, NCAA regional tournaments and national championships competition.
Work collaboratively with the University’s public relations office when required on athletic-related news stories and events.
Oversee and manage DAPER’s athletics web presence and social media platforms, as well as the DAPER website.
Develop, coordinate and promote webcasting social media platforms to highlight department initiatives and programs, which includes promoting current platforms and developing new strategies to continue to increase followers on both the webcasts and within social media.
Ensure departmental adherence with livestream broadcast standards consistent with NEWMAC/FloSports media rights agreement.
Assist with the department’s alumni outreach and fundraising initiatives in conjunction with the Athletic Director/Department Head, Alumni Association and Resource Development staffs. This can include, but is not limited to, the development of promotional materials and letters, dissemination of related information, as well as other communications mediums and programs.
Coordinate with coaching staff and Resource Development Office to develop day-of content and post-event coverage in the execution of the DAPER 24-Hour Challenge Day of Giving.
Ensure that there is a consistent image and appropriate trademark usage as it relates to institutional publication guidelines, trademark usage and marketing materials. This includes printed materials, as well as through the department’s apparel vendor for a consistent brand on uniforms and the department’s online store.
Oversee the design, editing, production and distribution of promotional and marketing materials to include but not limited to, the DAPER Sports Annual, press releases, score reporting, social media graphics, promotional banners, and other related information and materials.
Oversee and manage the DAPER Marketing Committee, which includes representatives from intercollegiate athletics, club sports and intramurals, physical education and wellness and recreation. The committee collaborates on various promotional and communications initiatives to put forth an intentional brand presence that is consistent throughout DAPER.
Serve on Institute, regional and national professional committees, as appropriate.
Coordinate year-end athletic awards event (s).
Supervise the management and storage of archival and historical data, photos and other materials through our online file sharing software on SharePoint.
Develop and implement a marketing strategy to strengthen regional and/or national partnerships with the goal of enhancing and developing revenue or sponsorship for DAPER activities.
Competent fulfillment of other administration duties as assigned.

Supervision Received:

Supervision is received from the Director of Athletics/Department Head of DAPER.

Supervision Exercised:

Supervision is exercised over three full-time staff.

Contacts Required to Perform Duties:

MIT Athletics Department contacts include Sports Administration, Physical Education and Wellness staff, Club Sports/Intramural and Recreation staffs, Sports Medicine, Faculty-Coaches, Part-Time Coaches, Equipment Operations, Facilities, and Business Office. MIT contacts include Admissions Office, Alumni Association Office, Office of Leadership Giving, Resource Development, Treasurer’s Office, Insurance and Legal Affairs, Procurement, Department of Facilities, Division of Student Life Offices, the Technology Licensing Office, MIT News Office, DSL Human Resources and Budget Office.

Qualifications:

A Bachelors Degree is required; a Masters Degree is preferred. In addition, 3-5 years athletic promotions/sports information /communications and/or promotions experience or other related field at the college or university level is preferred. Excellent administrative, organizational, written, interpersonal, and computer skills are essential. Attention to detail and the ability to problem solve is essential. Working knowledge of statistical programs, current design and desktop publishing software, and website maintenance are also essential. This position requires weekend and evening hours and occasional travel. Application review will begin after deadline. Employment is conditional upon successful completion of a background check.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 23847

Senior Housekeeper

Endicott House

Position Overview:

The Senior Housekeeper is responsible for organizing and executing daily duties Housekeeping Staff are to complete. To meet objective of clean, orderly, attractive guestrooms and all public spaces. Provides supervisor with cleaning supply and linen inventories and identify replacement stock needs. Ensures standard security procedures such as locking doors, securing guestrooms, access to storage and key control are maintained. Assists with training employees in operational procedures to meet or exceed guest expectations. Conducts guestroom inspections prior to guest check in. Conducts follow up with Housekeepers on service standards.

Primary Duties and Responsibilities:

Responsible for the overall cleanliness of all guestrooms, public areas and public restrooms.
Assists in training and staff assignments to meet or exceed departmental objectives.
Delegates daily work assignments.
Inspects work completed by Housekeeping Staff.
Consistently strives to improve and/or create systems to enhance guest experiences.
Maintains department inventories.
Inventory management of housekeeping and cleaning supplies.
Contributes in the decision-making process with regards to linens & terry selection, amenity selection, guestroom room organization and presentation.
Coordinates maintenance services for guestrooms and public spaces.
Performs other duties as assigned.

Supervision Received

Direct supervision received from Guest Services Manager. Additional supervision provided by the General Manager

Supervision Exercised

Exercises direction and work assignments of Housekeeping Staff.

Qualifications & Skills

Minimum 2 years relevant experience required.

High school diploma or equivalent required.

Preferred Education and Experience:

Strong communication skills and attention to detail.
Ability to motivate and lead by example.
Previous housekeeping experience in a managerial role required.
Fluent in English, second language a plus.
Ability to convey a positive and professional image.
Ability to work independently and use good judgement.
Strong organizational skills with the ability to handle multiple tasks.
A commitment to excellence in guest service.

Schedule is based on business needs and may include evenings and weekends.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 24051

Director of Facilities Operations and Events

DAPER Facilities

Position Overview:

This is a full-time (12-month appointment) benefits eligible senior leadership/management position in the Department of Athletics, Physical Education and Recreation (DAPER) requiring the ability to supervise and lead. The Director of Facilities Operations and Events will work in collaboration with the Director of Athletics/Department Head to provide strategic direction and oversight for the execution of designated day-to-day operations of DAPER’s athletic, physical education and wellness, and recreational facilities This position is responsible for but not limited to: ensuring regular maintenance and upkeep of all DAPER facilities and equipment, development of operational policies and procedures for facility utilization, short and long-range maintenance and construction strategic planning providing, scheduling and oversight events and rentals for internal and external constituents, revenue generation and community outreach, budget management, management of ABM custodial contracts, and personnel management (to include union staff). This person will also serve as department liaison to designated campus offices to include: EHS Office, CRSP, Capital Renewal, MIT Design and Construction, Parking Office and Labor Relations. As a member of the DAPER Senior Leadership Team, this person advises and assists the Director of Athletics/Department Head with operational matters and decisions that pertain specifically to the varsity athletics program, as well as to other functional areas within DAPER.

Principal Duties and Responsibilities:

Enure regular maintenance and upkeep of all DAPER facilites and equipment in order to ensure a safe and clean environment for all users throughout 10 buildings and 26 acres of outdoor facility space), which includes: the DuPont Athletics Center, Rockwell Cage, Steinbrenner Stadium, the JB Carr Tennis Bubble, Johnson Athletics Center, Alumni Pool and Wang Fitness Center, MIT Sailing Pavilion, Pierce Boat House, Zesiger Sports and Fitness Center and Lincoln Lab Fitness Center.
Develop and enforce operational policies and procedures for facility use and associated programming across all DAPER facilities.
Develop and execute short and long-range strategic planning for major maintenance and capital improvement projects across all DAPER facilities.
Responsible for scheduling and oversight of all special events held within Department facilities including major campus-wide and non-university rental events.
Lead the EHS needs of the Department through DSL and EHS Office.
Develop and monitor all budgets for Facilities, Operations, and Events area (capital projects, maintenance, equipment purchasing, programs and construction).
Develop and cultivate relationships with Institue and broader Campbridge community in order to identify opportunites for revenue generation and community engagement from use of facilities and programs by faculty, staff, students, alumni and friends of MIT.
Serve as liaison with MIT Facilities Department units and lead the services provided by them, particularly grounds, building services, CRSP, Capital Renewal, DSL and MIT Design and Construction.
Direct security needs and access management to DAPER facilities.
Provide oversight for union employees including the DAPER Facility Team, Boatman and Union lifeguards.
Provide oversight for game management for all home sport contests and other scheduled activities or events at department facilities including safety, security and legal matters for these events (i.e., summer programs, camps, recreation, and special events).
Provide oversight for ABM custodial contract and overtime approval for events.
Interface with all areas of the Department; Physical Education and Wellness, Intercollegiate Athletics and Recreation.
Hire, train and manage personnel in the area of Facilities and Operations and Events.
Serve as DAPER lead for Labor Relations issues with SEIU Union Employees. Additionally, serve on management team for campus wide union contract negotiations.
Manage the implementation of Event Management Systems for Intercollegiate contests, Club Sports, Milestone Events and Rentals.
Direct the research and purchase of capital equipment for DAPER programs and facilities.
Assist with fundraising information for projects as needed.
Perform other Department-wide and project-specific duties as assigned.

Other Responsibilities:

Provide oversight of Crew Boathouse, Sailing Pavilion, Pistol/Rifle Range, and Lincoln Lab operations.
Represent DAPER across campus, regionally and nationally on task forces, as appropriate.
Participate in collaborative activities across the Division of Student Life (DSL).
Work collaboratively in a leadership role across constituent groups to advance the mission and goals of MIT and DAPER.
Demonstrate qualities that contribute to a setting where teamwork is highly valued as is the ability to work cooperatively with staff members and supervisors.
Competent fulfillment of administration duties as assigned.

Supervision Received:

Department Head and Director of Athletics.

Supervision Exercised:

8 Direct Reports: Manager, Facilities Events & Rentals, Sports Camps and Scheduling, Manager of DAPER Facilities DFT & Briggs Fields, Manager of Facilities ABM, R&M, Special Projects, Manager of Lincoln Lab Fitness Center, Manager of Sailing Pavilion, Crew Boathouse Director, Manager of Pistol/Rifle Range, Information Technology Specialist.

Union Labor Relations Management:

8 FTE Union DFT employees, 2 Crew Union employees.

Contacts Required to Perform Duties:

DAPER Administrators, DSL Central Services, MIT Legal Counsel, Insurance Office, Audit Division, Purchasing, Coaches, Students, DFT, Customer Service, Support Staff, Department of Facilities, Conference Office, Parking and Transportation Office, Campus Police, ASA Groups, Registrar’s Office, EHS, Design and Construction, Housing, CAC and other academic departments.

Qualifications & Skills:

MINIMUM REQUIRED EDUCATION AND EXPERIENCE:

Bachelor’s degree in sport management or related field required.
Minimum of 7 years in athletic facilities and operations or a related professional field, e.g., project, game, personnel, revenue generation, budget management and a vast understanding of athletic and recreational program and facility management. Must have excellent verbal and written skills and run numerous computer software programs (i.e. EMS, Club Automation, Excel, Word, Filemaker, Teams, Payroll). Excellent organizational skills, emotional intelligence, ability to lead as well as take instruction, demonstrated ability to execute tasks with a high-level of efficiency and maintain detailed records is essential..
Ability to independently organize, prioritize, and carry out detailed procedures with minimal supervision. Initiative, resourcefulness, diplomacy, strategic thinker, and ability to manage work are essential with particular attention to detail, timelines, and collaboration. Must exhibit tact and mature judgment in handling sensitive and confidential information. Must be willing to lead and work as a team member. Excellent communication and interpersonal skills required.

PREFERRED EDUCATION AND EXPERIENCE:

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 24101

Masters degree preferred.

Associate Dean and Director, CARE Team

Student Support & Wellbing

Position Overview:

The Director of Violence Prevention & Response (VPR) provides leadership and oversight of the Violence Prevention and Response including advocacy service that addresses the support needs of students who have experienced sexual assault, dating or domestic violence, stalking and/or sexual harassment. The Director is responsible for developing and managing campus and community resources to support students who have experienced gender-based violence.

This position requires someone who can build trusted relationships with key stakeholders, and champion cross-organizational, multiple stakeholders initiatives. They will be able to communicate directly on matters concerning sexual and relationship violence with the appropriate Institute resources including, but not limited to the Institute Discrimination and Harassment Response office (IDHR), MIT and local police departments, Student Mental Health and Counseling, and many others.

Characteristic Duties and Responsibilities:

Manage the day-to-day functions of the student advocacy service within VPR.
Develop strategic plan, mission and vision for the VPR office and set annual goals.
Advise and provide consultation to assist community members that may serve as first responders in their response to survivors and others affected by sexual assault, dating or domestic violence, stalking and/or sexual harassment.
Oversee and participate in VPR’s case management of new and ongoing clients.
Work directly supporting students who have been affected by sexual assault, dating/domestic violence, stalking, or sexual harassment.
Work with the survivor advocate to maintain office database, Osnium, and keep up to date records on clients including tracking numbers, trends, and themes.
Evaluate and assess the effectiveness of the helpline.
Participate in larger community conversations around gender-based violence and skillfully balance advocacy and Institute priorities.
Create a plan for advocacy services under the new Title IX regulations.
Recruit, hire, train, and supervise professional VPR staff.
Work with campus partners to support the periodic implementation of a climate survey.
Keep abreast of federal and state laws relating to student safety and identify best practices based on other University campuses.
In collaboration with Associate Dean and Senior Director of Student Support, advise Institute leaders on issues related to survivor support and sexual violence.
Other responsibilities as assigned.

Supervision Received

Senior Associate Dean, Student Support Wellbeing and Belonging.

Supervision Exercised

Supervises the survivor advocate and assistant director.

Qualifications and Skills:

Minimum Required Education and Experience:

Bachelor’s degree in education, social work, or related field and 5 years of experience in higher education or closely related setting with a demonstrated knowledge of interpersonal violence and victim advocacy; strong manager who is able to balance student advocacy while attending to institutional priorities, risk, and liability; experience working with and building diverse communities; must have a commitment to student wellbeing; excellent speaking, writing and interpersonal skills; success in compiling, managing, and communicating highly confidential information; must be reliable and able to work independently; must have a high level of organizational, time management, and interpersonal skills; must embrace change and be flexible and adaptable; able to take initiative, plan, develop, organize and follow through on projects and plans while working in a high pressure, dynamic environment; able to change focus, answer immediate client demands, and deal well with frequent interruptions; able to identify students in crisis and respond appropriately; must be able and willing to perform on-call responsibilities; demonstrated computer proficiency; knowledge and understanding of Title IX.

Preferred Qualifications and Education:

Master’s degree preferred.

Employment is conditional upon successful completion of a background check and credential check.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 24153

Associate Technical Instructor

Hobby Shop

Position Overview:

The MIT Hobby Shop is a fully equipped wood and metal shop that teaches students the art of thoughtful design. It has been fostering MIT’s spirit of learning by doing for over 75 years by providing tools, training and assistance in a supportive and safe shop to all MIT students, faculty, staff and alums interested in turning their ideas into reality. The Hobby Shop operates within the Division of Student Life (DSL).

The Associate serves as a resource for members on a wide range of woodworking and metal working projects, teaching one-on-one practical hands-on skills and design. A significant part of the job is to be pro-active, engaging with students and other members on the safe and effective use of the equipment and tools as well as assist with design problem solving in order to help them be successful. The Associate has responsibility for the maintenance of the shop and its equipment as well as general administration of shop membership and activities. Finally, the Associate is charged with assisting the director in maintaining a safe, neat, friendly, positive and respectful environment where all are welcome to design and build regardless of their levels of experience.

Principal Duties and Responsibilities:

Instruction (with individuals and small groups) in CNC machines operation, hands-on woodworking, metalworking and welding.
Evaluate project designs of members and help problem solving as they attempt to translate designs into reality.
Maintain a clean and organized shop including the maintenance and repair of tools and machinery.
Assist with the development and implementation of shop classes, special projects and events.
Work with MIT faculty, departments as well as outside community groups when appropriate in order to enhance student learning through partnerships.
Sustain membership database and other records pertaining to shop organization and structure as directed. Microsoft Excel and Google Docs.
Serve on committees and represent the shop within DSL and the MIT community as directed.
Other responsibilities as defined by the Director.

Supervision Received

Direct supervision from the Director of the MIT Hobby Shop.

Supervision Exercised

None

Qualifications and Skills:

Minimum Required Education and Experience:

Bachelor’s degree required.
5 years CAD and CAM experience; 3 years’ experience with understanding and safe implementation of woodworking and metal machining.
Comfort with individual one-on-one instruction, especially with novices.
Ability to help a variety of individuals with a wide range of projects at the same time.
Strong organizational skills and ability to prioritize tasks.
Expertise in machine and tool maintenance, CNC machining and 3D printing. Willingness to learn about all shop equipment including Omax Water Jet Machining, CNC Lathe, Mill and Router
Strong computer skills including computer and machine set up and fixturing. Familiarity with computer design and manufacturing programs such as; Autodesk Fusion 360(preferred, primary program) Solidworks, Rhino, MasterCam.

Preferred Qualifications and Education:

Degree in design and/or engineering preferred.
Basic computer skills - Data entry and collection (Microsoft Excel, and Google Docs) for Membership data base, interdepartmental billing, webpage editing.
Departmental programs: Illustrator, Corel Draw (laser cutter) Photoshop.
College teaching experience is preferred.

Employment is conditional upon successful completion of a background check and credential check.

Full-time position, requiring working evenings and most Saturdays during fall and spring semesters.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 24165

Administrative Assistant II

Housing & Residential Services

Position Overview:

Work Schedule: Monday to Friday, 8am to 4pm (some weekend and evening work required). Eligible for hybrid work arrangement.

The Administrative Assistant II performs complex and diverse administrative duties in support of the senior leadership team in Housing & Residential Services including the Senior Associate Dean for Housing & Residential Services, the Associate Dean & Director for Residential Services and Operations, and the Director of Residential Renewal and Renovation. Is responsible for HRS office suite and develops, implements, and manages the customer service approach to align with mission and goals of HRS. Manages seamless telephone and in person office coverage for the department, department meeting arrangements along with multiple senior staff calendars. Ensures the professional environment and atmosphere of the suite, and represents HRS to MIT students, faculty, alumni parents, staff, and external groups. Will require the ability to manage multiple project requests in a timely manner while successfully adapting to changing circumstances by rearranging priorities when necessary..

The administrative assistant II uses a high degree of resourcefulness to research and resolve complex issues and anticipate needs. This individual will have outstanding oral and written communication skills and have the ability to interact in a professional manner with Institute administrators, faculty, staff, students, and the general public

Principle Duties and Responsibilities:

Office Management

Responsible for providing administrative support to the Senior Associate Dean for Housing and Residential Services, Associate Dean and Director of Residential Services & Operations, Director of Residential Renewal and Renovation, and the Manager of Special Projects.
Represents HRS to MIT students and their parents, staff, and faculty as well as to outside stakeholders. Responds to inquiries using a thorough understanding of housing resources, policies and procedures. Ensures inquiries are addressed and resolved in a thorough and timely manner. Provides explanations and instructions. Triages clients and visitors and if needed, makes referrals and follows up to ensure resolution.
Ensures that HRS advances the Division of Student Life’s mission, “We are here for students”, by “enhancing the living and learning environment at MIT.”, and by providing exceptional customer service. Develops, implements, and manages the customer service approach to the HRS and ensures high standards for interactions with all constituents who interact with HRS, including students, faculty, staff, alumni, parents, external groups.
Serves as an active member on the Staff Development and Appreciation Working Group in HRS. Responsible for contributing suggestions and ideas on how to build an even better, more appreciative community. Based on outcomes, assists with planning and developing departmental wide programs and initiatives.
Oversees purchasing of supplies, food and materials for the office.
Handles confidential issues using discretion and judgment.
Hires, trains and manages student interns for the main office.
Develops and facilitates student intern training.
Maintains HRS student staff manual.
Coordinates coverage of the front desk area during business hours.
Provides administrative support to the East Campus Reopening Committee and McCormick Hall Transition Team.

Meeting Coordination

Plans and coordinates complex scheduling of HRS senior staff calendars (i.e. Sr. Associate Dean, Associate Dean & Director for Residential Services and Operations, Director of Residential Renewal and Renovation), daily schedules, and long-range planning of events and meetings. Organizes and prioritizes meeting requests. Schedules and makes arrangements for multiple standing meetings involving many stakeholders both internal and external to MIT.
Applies content knowledge and in-depth understanding of work when organizing meetings. Might serve as a resource to the Senior Associate Dean on key stakeholders, and suggest changes as necessary.
Manages department wide meeting logistics and retreats, which includes:
- Serving as an active member on the Advisory Group
- Managing the development and implementation of department meeting agendas by facilitating the work of the Advisory Group. Suggests changes as necessary to ensure that content aligns with the HRS mission and goals.
- Arranging guests and trainings.
- Establishing timelines and action steps.
- Scheduling department staff and room reservations.
- Taking minutes and distributes.
- Ensuring all audio-visual needs are met.
- Writing content and developing HRS PowerPoint presentations.
- Develop PowerPoint presentations with presenters.
Coordinates staff meetings, working groups and committees for HRS; records, interprets, drafts, and distributes minutes from meetings.
Edits and composes internal and external correspondence and documents on behalf of HRS.

Finances

Manages travel arrangements for HRS staff. Electronically processes Travel Advances, Travel Vouchers, and Request for Payments. Works closely with the Division of Student Life financial team to provide support for the HRS leadership. Assists department with purchases, invoices, RFP’s, PO’s, JV’s, and all other financial paperwork.
Assists with the monitoring and reconciling of accounts in SAP. Prepares and processes purchasing and accounting forms, pending approval.
Solves accounting discrepancies and reconciles all purchasing card purchases for senior staff.

Special Projects

Procures and prepares materials for opening and closing of residence halls (i.e. Express Checkout Slips, Summer Guest & Conference Checkout Slips).
In partnership with the Manager of Special Projects, coordinates welcome week materials for HRS.
Performs other related duties as required.

Supervision Received

Supervision received from the Sr. Associate Dean for Housing & Residential Services amd functional supervision from the Manager of Special Projects.

Supervision Exercised

N/A

Qualifications and Skills:

Minimum Required Education and Experience:

Minimum 3 years of administrative, office, or related experience required.
Interest and understanding of higher education environment.
Excellent verbal and written communication skills: ability to communicate effectively, efficiently, and graciously with MIT students, staff, faculty, as well as outside stake-holders.
Strong organization skills: comfort with multiple projects; ability to adapt easily to rapidly changing circumstances.
Ability to work independently with minimal supervision; to interpret and make decisions on issues and priorities for own work area.
Advanced computer software skills required including Microsoft Excel, Word, and PowerPoint.

Preferred Qualifications and Education:

Past experience in residential life or housing preferred.
Website maintenance and SAP experience is preferred.
Bachelor’s degree preferred.

Employment is conditional upon successful completion of a background check and credential check.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 24167

Chief of Staff for Student Life

Office of the Vice Chancellor and Dean for Student Life

Position Overview:

As a key member of the Vice Chancellor’s leadership team, the Chief of Staff provides a high-level of support and advice to the Vice Chancellor and works closely and collaboratively with the senior leadership team to develop and reinforce organizational rhythms that drive the division to success in programming and services. With broad knowledge of the organization and operational insights, the CoS serves as an advisor of executive level decision-making, facilitator of divisional priorities, promotes a positive culture for students and division staff, and is a conduit for information flow. The role provides assistance to the VC and outreach to key stakeholders on behalf of the VC including institutional colleagues, faculty, staff, students, parents, alumni, members of the community, and others. The CoS will represent the VC to internal and external constituents as appropriate and undertakes special projects assigned by the VC.

Duties include oversight of office operations, executive-level correspondence and reports, stewardship, division-wide communication, project management, policy development, and committee leadership. Oversees and coordinates preparation, agendas and logistics for high-level meetings, committees and events, including meetings with senior staff, heads of house, and DSL Visiting Committee. The Chief of Staff advances the Vice Chancellor’s strategic priorities through collaboration with leaders and stakeholders within the DSL and across MIT.

Principle Duties and Responsibilities:

Strategic Advisement (20%)

Support, advise on, and serve as a sounding board for executive decisions the Vice Chancellor must make and implement.
Provide strategic advice and project management support to transformational and long-range change efforts in student life, such as dining roadmap for the future and creating a food secure campus; advancing risk management relating to student organizations and the student organization working group’s recommendations, fostering a vision for well-being and belonging on campus and collaborating to promote DSL’s initiatives within the broader Institute mission.
Facilitate collaboration and coordination among DSL senior leaders for the purpose of advancing DSL’s goals and initiatives.
Manage forums for discussion across departmental lines and provides strategic input and analysis to drive decisions affecting key campus-wide operations and initiatives.
Anticipate issues, troubleshoots, and, where appropriate, suggest approaches for problem resolution. Provide advice and guidance, as needed, to senior staff members. Elevate issues to the Vice Chancellor when appropriate.
Balance simultaneous deadlines and addresses needs and concerns of diverse stakeholders, exercising diplomacy and discretion.
Initiate and foster internal and external relationships, collaborations, and partnerships.
Act as the primary representative for the Vice Chancellor in strategic discussions with other Chiefs of Staff and communications professionals.
Serve on MIT-wide committees to communicate the needs of the organization, based on the Vice Chancellor’s priorities.

Leadership & Project Management (20%)

Lead or staff committees charged with advancing DSL’s key priorities; draft agendas; ensure minutes are accurate; follow-up on action-items; and draft reports and other deliverables.
Create project management calendars and communication plans for the Vice Chancellor’s strategic initiatives.
Co-lead or staff division-wide efforts to develop and/or update student life policies and procedures.
Provide operational support, project management, research, and analysis in support of enterprise-wide initiatives. Provide strategic input and support within the organization.
Oversee updates to DSL’s Goals & Initiatives plan; track initiatives and metrics; ensure alignment with broader MIT goals; develop reports and website materials.
With Chancellor and OVC Chiefs of Staff, oversee implementation of the Chancellor’s Area and DSL’s Belonging, Achievement & Composition Strategic Action Plans; lead annual review with senior team; oversee updates to project management plan; and develop communication materials.

Communications Strategy & Executive-Level Correspondence (30%)

With Sr. Director of Communications/Special Assistant, set DSL’s communication strategy, including a public relations strategy for internal and external audiences.
Responsible for Vice Chancellor’s correspondence, including assistance in responding to emails, collaborating with colleagues to determine appropriate response, drafting response for review, and responding on behalf of the Vice Chancellor when appropriate.
Respond to complex inquiries requiring an advanced understanding of the Vice Chancellor’s work, its impact on the Institute, and an in-depth understanding of MIT policies and procedures. Exercise diplomacy and discretion when dealing with confidential and sensitive matters.
With the Sr. Director of Communications/Special Assistant, oversee the Vice Chancellor’s routine communications, such as annual letters, annual reports, and thank you notes to alumni and parents.
Lead stewardship communications for Vice Chancellor, including creating/managing a stewardship database and developing donor thank you letters and other communications. Collaborate with Chancellor’s Office and Resource Development colleagues on communications and donor visits.
Design and create content for compelling presentations, reports and webpages. Oversee collaborative review process and integrate feedback from multiple stakeholders.

Office Operations & Meeting Planning (30%)

Oversee Vice Chancellor’s Office (4-110) team, including two senior administrative assistants and Sr. Director, Communications and Special Assistant, providing supervision, professional development and coaching.
Manage the logistics of Head of House appointments, annual check-ins, and promotion process.
Develop and oversee a calendar of important dates; delegate and coordinate with 4-110 office staff to ensure deadlines are met; ensure the Vice Chancellor is prepared for important meetings and events.
Oversee planning and logistics for the VC’s high-profile events and retreats, including Dean’s Brunch, fall kick-off meeting, student awards, Visiting Committee, and senior staff retreat.
Advise Vice Chancellor on agendas and manage logistics for high-level meetings, including senior staff and head of house meetings.
Oversee the scheduling of weekly Dean’s Office hours, ensuring a welcoming office environment for students.

Supervision Received

Supervision is received from the Vice Chancellor and Dean for Student Life.

Supervision Exercised

Oversee 2 Sr. Administrative Assistants and Sr. Director, DSL Communications/Special Assistant

Qualifications and Skills:

Minimum Required Education and Experience:

Employment is conditional upon successful completion of a background check and credential check.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 24198

Master’s degree preferred with 7 years minimum experience in higher education, communications, project management, or related work experience.
Must have outstanding writing, editing and project management skills, an appreciation for the distinctive culture and values of MIT, and the ability to strategize creatively and collaboratively.
Must be able to make complex information comprehensible and compelling for a wide range of readers, and to write effectively in many styles depending on audience, content, and platform.
Must be achievement oriented, with demonstrated ability to influence others. Proven ability to work collaboratively, raise issues, and facilitate decisions, and lead in a complex, fast-paced, educational environment necessary.
Ability to build strong relationships with members of diverse constituencies, and a successful track record of collaboration in achieving objectives. Political acumen with a strong sense of how and when to engage the participation of different constituencies.
Excellent communication, organizational, and collaboration skills and the demonstrated ability to exercise good judgment is critical.
Must possess a high degree of initiative, resourcefulness, judgment, and discretion in dealing with complex, confidential, and sensitive information.

Manager of Operations and Special Projects

Student Support & Wellbeing

Position Overview:

The Manager of Operations and Special Projects will serve as a critical member of Support, Wellbeing, and Belonging (SWB) leadership team and provide high-level operational, organizational, and logistical support to advance a range of projects and initiatives. This person will lead the coordination of efforts to ensure that the day-to-day operations of SWB’s offices align with the team’s overall strategy and the Division of Student Life’s (DSL) goals. Additionally, the Manager will be flexible and nimble to quickly respond to immediate needs and requests as they arise, including creating systems and processes to track progress of efforts and coordinate information sharing. The Manager will also help advance the Division of Student Life’s student wellbeing and belonging priorities through management of various projects as determined by the Senior Associate Dean of SWB and Dean of Student Life.

Characteristic Duties and Responsibilities:

Leadership

Provide supervision for Communications Specialist, Student Support and Wellbeing.
Provide support for timely requests from senior administration on communications, presentations, and other initiatives related to student support, wellbeing, and belonging.
Provide operational support for committees responding to student crises including Postvention and the Indirect Impact Team.
Represent Student Support and Wellbeing on committees and other initiatives.
Manage other SSAW and division-wide projects as assigned by the Associate Dean and Senior Director of Student Support and Wellbeing and Senior Associate Dean and Chief of Staff for Student Life.

Systems and Operations

Create and maintain systems and processes for centralized tracking of utilization data for direct support offices within SSAW.
Track and assess student feedback from surveys and identify opportunities to streamline operational functions within SSAW.
Develop and manage processes to support urgent needs related to supporting students (e.g., QuickBase tracking system developed for the CARE Team).
Develop and implement processes to support and streamline general operations of SSAW including staff onboarding processes, office/team space management, and financial tracking.

Project Management

Prepare annual reports, using data tracked throughout the year.
Oversee the creation, maintenance and execution of an annual communication calendar.
Develop comprehensive and detailed project plans and schedules to advance SSAW strategic initiatives.
Manage the operational flow of SSAW stewardship related communications.
Assist with workflow management and organization of information for large working groups, including the Food Security Action Team and Health Promotion Working Group.
Work with SSAW senior staff to resolve operational challenges that are identified related to student support systems and processes.

Supervision Received

Supervision is received from the Senior Associate Dean, Support, Wellbeing, and Belonging with a dotted line to the Dean of Student Life.

Supervision Exercised

Supervise one Communications Specialist

Qualifications and Skills:

Minimum Required Education and Experience:

Bachelor’s degree required. Minimum four years' experience working independently and collaboratively on teams managing complex projects. Excellent interpersonal and communication skills required; ability to make decisions, prioritize work, planning and organizational skills, and problem-solving abilities needed. Strong organizational skills and project management experience, ability to work effectively with a diverse population of students, faculty and staff, diplomacy and tact in handling sensitive information and situations, constructive problem-solving orientation, attention to detail and ability to effectively follow through on complex projects. Attention to detail and timeliness are essential.

Preferred Education and Experience:

Master’s degree preferred. Work in a higher educational institution setting is preferred. QuickBase experience preferred.

Employment is conditional upon successful completion of a background check and credential check.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 24227

Senior Financial Analyst

Administration & Operations

Summary of Function and Responsibility:

Reporting to the Assistant Director of Finance, the Senior Financial Analyst will be responsible for supporting the delivery of effective financial services to Division of Student Life (DSL) units, directors and senior leadership. This position will work collaboratively with departmental leadership to assist in managing financial resources, function as a business partner to support strategy development and decision-making through financial modeling and data analysis. They will oversee the preparation and analysis of various report packages, help develop annual budgets and long-term financial plans and implement budget policies.

The Senior Financial Analyst acts as a resource for the Finance & Accounting group, answering questions about budget, financial and business performance, and assisting with resolving policy and procedural issues.

The position requires a demonstrated ability to build relationships, think conceptually, communicate effectively and work seamlessly as part of a team. Ideal candidates should be adept at navigating uncertainty, making calculated risks and conveying messages that may challenge preferred approaches.

Characteristic Duties and Responsibilities:

Researches, formulates, and presents highly analytical, complex, and specialized financial strategies, including short-term financial plans and long-range funding policies to support decision-making for DSL and operating units.
Manages departmental budgeting processes, including the development, implementation, monitoring, and adjustment of operating budgets within MIT financial systems. Recommends budget adjustments and other improvements to enhance efficiency and effectiveness.
Recommends, designs, and implements improvements to financial reporting and analysis. Monitors key financial metrics and performance indicators (KPIs), conducts financial modeling and analysis, and generates financial and outlook forecasts to evaluate and report on business performance, highlighting opportunities for improvement.
Collects and synthesizes data to determine costs of business operations, executes business analyses, and designs presentations on various financial matters for DSL senior leadership as needed.
Provides interpretation and guidance in the application of MIT financial policies and procedures. Develops and conducts training in budgeting to educate staff on MIT's financial systems and processes.
Supports the DSL finance team in the preparation of the annual budget book, fiscal closing processes, and handling of financial and budget inquires. Leads various projects to implement and evaluate new financial procedures and develop improvements to financial reporting and analysis throughout DSL.
Pivots to address ad hoc requests as they arise in an effective and efficient manner.
Other duties as assigned.

Supervision Received

Reports to the Assistant Director of Finance.

Supervision Exercised

None

Requirements:

Minimum of 6 years of experience in financial analysis, planning, and business partnering roles, including experience in finance, financial reporting, budgeting, accounting, and managing complex business processes.
Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization.
Inquisitive and self-starter with strong attention to detail who is able to function with independence in a hybrid/remote work environment.
Highly proficient in financial modeling, forecasting techniques, and use of Excel.
Knowledge of/experience with financial systems/software and extracting data from relational databases. Proficient use of SAP, Cognos, Tableau or similar software is highly desirable.
Bachelor’s degree in a related field required. MBA or Master’s degree a plus.
An equivalent combination of education, training, and experience may be considered in lieu of some requirements.

Employment is conditional upon successful completion of a background check and credential check.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 24236

Senior Director of Communications

Administration & Operations

Position Overview:

The Senior Director of Communications is the Vice Chancellor for Student Life’s primary writer, responsible for composing, editing, and contributing to letters and emails to key constituencies, including students, faculty, staff, and alumni. The Senior Director develops executive-level correspondence, talking points, video scripts, stewardship messages, media statements, presentations, reports, and division initiative overviews through a collaborative approach. As DSL’s senior communications officer, the Senior Director represents DSL among campus communications leaders, supports communications requests from the Chancellor’s Office, coordinates with MIT News to respond to inquiries, ensures alignment between DSL, Chancellor, and Institute-level communications, and serves on groups managing campus emergency communications.

As part of the Vice Chancellor for Student Life’s senior leadership team, the Senior Director develops and implements a communications strategy that presents a consistent image of DSL’s goals and accomplishments through various channels, including emails, websites, reports, brochures, videos, and social media. They also oversee DSL’s website, support the stewardship program, and assist the Vice Chancellor with speaking engagements and presentations.

The Senior Director maintains strong connections with communication leaders and staff across the Institute, working with groups to tell the MIT student life story and communicate essential information. Additionally, the Senior Director consults on communications initiatives with DSL department leaders and convenes a DSL communicators group to ensure coordination and consistency across the division.

Principal Duties and Responsibilities (Essential Functions**):

As the Vice Chancellor’s primary writer, compose executive-level communications, including letters to the community and direct emails to key constituencies, including students, staff and faculty.
Using a collaborative approach, develop executive-level reports, presentations, and public relations ready content. Write, edit, publish, and produce DSL communications and promotional materials, such as news stories, public service announcements, newsletters, annual reports, invitations.
Develop and implement strategic communications plan, including; identifying internal and external audiences, defining key messages, designing infrastructure and establishing communication goals, timetables, techniques and performance measures.
As part of DSL’s senior leadership team, actively participate in the Division’s planning process in order to keep abreast of emerging developments and provide critical input regarding appropriate communications and public relations strategies.
Find and create opportunities to actively promote DSL’s vision, goals, and specific ongoing activities through internal communications channels and external media. Ensures alignment with Chancellor and Institute-level vision and goals.
Responsible for establishing division-wide messaging standards that project the Division’s goals and accomplishments in an accurate and uniform manner while also helping DSL staff adhere to MIT’s graphic standards. Works with other unit-level DSL communicators to ensure coordination and consistency across the division.
Develop and build relationships with external offices that have high profile communications/marketing programs that convey messages about student life at MIT to promote collaboration and to enhance messaging about the MIT student experience.
Working closely with the Vice Chancellor and Chief of Staff, proactively respond to internal and external press inquiries pertinent to Student Life in collaboration with the MIT News and other stakeholders.
Work with DSL leadership and staff to develop and disseminate information about DSL’s accomplishments and needs to donors and potential donors, and support resource development.
Participate in Chancellor and central communication coordination meetings.
Convene DSL communicators group to promote collaboration and alignment across DSL areas, and provide guidance and leadership on division-wide communication projects.
Assist Chancellor’s Office staff with student life communications and responses to internal and external inquiries related to student life; develop reports and presentations for the Chancellor’s Office as needed.
Ensure the placement of student life messages in communications managed by other MIT DLCs such as the Alumni Association.
In concert with the Chief of Staff, develop and implement the communications strategy for the biennial corporation visiting committee review.
Keep abreast of current trends and issues in higher education and at peer institutions. Conduct best practice research as requested; evaluate communication strategies and their effectiveness.
Regularly assess DSL website data, design, consistency, and overall look and feel to ensure the site is fulfilling its purpose.
Help plan Vice Chancellor’s involvement in special events (e.g., awards events, holiday gatherings, staff appreciation events, speaking opportunities hosted by other DLCs).
Develop and oversee a DSL editorial calendar that encompasses the division's communications work and manage the Vice Chancellor’s content on the calendar.

Supervision Received

Directly supervised by the Chief of Staff with a direct channel and accountability to the Vice Chancellor. Work closely with other DSL administrators and staff on specific projects as assigned. Operates with appropriate initiative and exercises judgment in establishing priorities, meeting deadlines, and determining appropriate methods and techniques to carry out responsibilities.

Supervision Exercised

Will supervise Communications Administrator and will have a coordinating role with all levels of DSL staff in planning and managing communications initiatives. Will oversee the activities of staff across DSL on communication efforts that have broad division or MIT-wide implications. The Senior Director advises other DSL communicators as needed and coordinates regular meetings of DSL communicators to review initiatives and priorities, seeking opportunities for cross-promotion or expansion of messages among other DLCs or Institute communication teams.

Qualifications & Skills:

MINIMUM REQUIRED EDUCATION AND EXPERIENCE:

Bachelor’s degree in Communications or related degree required, with 7 years experience minimum required.
Strong, clear, persuasive writer.
Demonstrated success in planning and implementing communications strategies.
Superior communications skills, including written, oral, listening, and facilitation skills.
Must possess current knowledge of communication and web technology.
Outstanding skills with Microsoft Office, especially Word and PowerPoint.
Equivalent high proficiency with the G-Suite of communications products and management of content for review using Google docs.
Ability to manage multiple projects simultaneously, synthesize, prioritize under pressure, and work in dynamic, changing environments.
Must be a creative self-starter who works well independently and as part of a team.
Collaborative approach and exceptional interpersonal skills. Must be able to work well with busy people, quickly understand audiences, direction, philosophy, and communications needed to develop strategy and effective messages.

COMPETENCIES REQUIRED TO BE SUCCESSFUL

Exceptional writing skills
Ability to influence
Strong active listening skills
Unflappable bias for taking action and following through on projects to meet deadlines
Entrepreneurial
Finely honed communication and interpersonal skills
Diplomacy and keen judgment
Ability to recognize salient business issues

PREFERRED EDUCATION AND EXPERIENCE:

Master’s Degree preferred.
Experience in a higher education environment is preferred.
Experience as primary writer for executive leader preferred.
Understanding of current issues in the student affairs profession is preferred.

Employment is conditional upon successful completion of a background check and credential check.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 24236

Head Men’s Water Polo Coach/PE&W Instructor

DAPER Intercollegiate Sports

General Responsibility:

Roles and Responsibilities:

Leads a high-quality varsity program that is competitively challenging, well organized and administered, based on sound coaching techniques and instructional strategies and has a positive retention rate.
Oversight of all administrative aspects of the operation of a collegiate men’s water polo athletic program. This includes but is not limited to developing budgets, defining expenses, on-going budget management, prompt reconciliation of team-related expense reports, appropriate organizational duties affiliated with facility usage, staff appointment, supervision and performance evaluation, practice planning and equipment management procedures.
In conjunction with Assistant or Associate Director of Athletics, define budget needs including equipment, team travel, uniforms and personnel.
In collaboration with Director of Athletics-Department Head and/or Assistant or Associate Director of Athletics, as well as other members of the athletic department, assist with fundraising responsibilities including building and maintaining relationships with Alumni through newsletters, phone-a-thons, and departmental Alumni activities.
Recruit academically qualified student-athletes to a highly selective science and engineering-oriented institution and maintain an appropriate number of student-athletes on the team.
Scheduling home and away contests including working with other host institutions and MIT personnel in event management.
Recruit, supervise, mentor and evaluate assistant coaches.
Ensure proper safety precautions regarding student-athletes’ training and health are followed at all times including DAPER Risk Management procedures.
Demonstrates adherence to DAPER Risk Management procedures, as well as timely and effective communication with Sports Medicine to ensure the health and safety of the student-athletes.
Provide oversight of facilities in order to ensure healthy and safety of users (i.e. condition of the pool, electronic equipment).
Teaches instructional activity courses in the required Physical Education and Wellness program. These duties include syllabus development, attendance, grading as well as attending meetings specific to physical education and wellness and curriculum development.
Awards up to four points per season in accordance with guidelines towards the general institute requirement of eight points through the Physical Education and Wellness Office for student participation in varsity athletics.
Participate in collaborative activities across the Division for Student Life (DSL) and within the Department of Athletics, Physical Education and Recreation (DAPER) through service on committees and mentoring colleagues.
Provide team statistics and other relevant materials to Director of DAPER Athletics Communications.
Adherence to regulations and completion of forms associated with MIT, conference and national governance regulations at the NCAA Division III membership level.
Member in good standing in sport’s National Coaches Association or governing body.
Competent fulfillment of other administration duties as assigned.

Supervision Received:

Supervision is received from Assistant or Associate Director of Athletics and Director of Physical Education and Wellness.

Supervision Exercised:

Supervision is exercised over Assistant Coach/es

Contacts Required to Perform Duties

DAPER contacts include but are not limited to: Physical Education and Wellness Office, Sports Administration, Office of Athletics Communications, Equipment, Facilities, Sports Medicine, and Business Office. MIT contacts include units within the Division of Student Life, Admissions Office, Alumni Office, Treasurer’s Office, Insurance and Legal Affairs, Procurement, Department of Facilities and Resource Development.

Requirements:

Three to five years coaching experience preferably at the college or university level. A Bachelor's degree is required: a Master’s degree is preferred. Degree(s) in Physical Education and Wellness or related field is highly desirable. Previous experience in teaching physical education and wellness activities is also preferred. Proven experience in recruiting to a highly selective institution desirable. Administrative, interpersonal/communication skills and computer skills are essential. Appropriate certifications in First Aid, CPR, AED, and Biohazards are required within 30 days of hire. Employment is conditional upon successful completion of a background check.

Employment is conditional upon successful completion of a background check and credential check.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 24240

Guest Services Attendant

Endicott House

Basic Function and Responsibility

The Guest Services Attendant is responsible for the overall operation of the Guest Reception area which includes checking guests in and out of the property, switchboard coverage, concierge services and assisting guests during their stay to make their experience as enjoyable as possible. The primary focus of this position is ensuring an exceptional guest experience by demonstrating the highest levels of customer service. In order to meet guests’ needs, this position requires effective collaboration and timely communication with numerous departments and staff.

Characteristic Duties and Responsibilities:

Greet guests at arrival and direct to meeting and/or event locations.
Check in guests using reservation requests and rooming lists.
Answer all guest inquiries/questions in a courteous and professional manner.
Handle switchboard console and message systems.
Accurately process check-ins and check-outs, including bill processing and according to established policies and procedures.
Process credit card payments for group and individual billing.
Manage cash bank, handling petty cash and processing payments.
Effectively resolve problems and guest complaints by taking prompt action and striving for immediate guest satisfaction.
Review communication log book at the start of each shift for updating on operations.
Act as a liaison between the front desk and other departments.
Additional clerical/accounting functions as directed.

Supervision Received

Direct supervision received from the Guest Services and Planning Manager. Additional supervision provided by the General Manager and Administrative Managers.

Supervision Exercised

Qualifications:

Strong communication skills with attention to detail.
Knowledge of MS Word, PowerPoint and Excel.
Previous customer service position experience.
Fluent in English, second language a plus.
Ability to convey positive and professional image.
Ability to work independently and use good judgement.
Strong organizational skills with the ability to handle multiple tasks.
A commitment to excellence in guest service.

Schedule:

Schedule is based on business needs to include evenings and weekends.

Benefits and Compensation:

This position is eligible for MIT’s extensive benefits package including:

Best in class health and welfare plans.
Pension and 401(k) plans.
Free parking and transit discounts.
Tuition assistance, career development workshops and counseling, and parenting benefits.
Generous time off package with 4 weeks of vacation (3 weeks your first year of employment), sick leave and disability coverage, to name a few.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Project/Program Coordinator

Residential & Community Life

Position Overview:

The Program Coordinator within the Residential and Community Life(RCL) team plays a crucial role in ensuring that departmental operations run smoothly and efficiently by managing a wide range of project management and administrative tasks. This position involves leading the development and implementation of operational plans, managing key initiatives, and coordinating complex projects across undergraduate and graduate residential life, FSILGs, residential community support and the faculty led residential house model. The Program Coordinator is also responsible for streamlining cross-departmental processes, developing shared resources, and providing high-level administrative support to the Senior Associate Dean, Residential & Community Life and the Associate Deans in RCL.

Principal Duties and Responsibilities:

Project Management: 60%

Develop and Maintain Operational Plans: Collaborate with staff across FSILGs, GRL, and URL to create and update comprehensive operational plans and schedules that align with departmental priorities. Ensure organizational systems and databases, such as SOPs and manuals, are consistently updated and reflective of process changes.
Deadline Management and Recommendations: Oversee project timelines by establishing deadlines and working backwards to ensure timely completion. Provide recommendations to enhance the effectiveness and efficiency of program plans.
Data Synthesis and Reporting: Aggregate and analyze data from the Dean on Call system to produce reports and presentations on the response model for various stakeholders.
Sensitive Case Management System: Partner with OSCCS to design and implement a technology-based solution for organizing and routing sensitive Maxient cases.
Program and Training Documentation: Develop a system for recording, assessing, and archiving programs and trainings related to conflict resolution initiatives.
Resource Library Development: Create a shared repository of resources, templates, files, and programs accessible across URL, GRL, DOC, and FSILGs.
Web-Based Organizational Systems: Design and manage web-based organizational systems for RCL projects, ensuring information and resources are easily shareable with key stakeholders, including Heads of House.
Departmental Website Development: Collaborate with the DSL communications team to develop and maintain departmental websites.
Student Contact Hours Tracking: Establish a system to track student contact hours across all departments.
Residential Experience Assessment: Partner with the DSL assessment team to create tools that evaluate the residential student experience, providing data to enhance future efforts.
Annual Initiative Coordination: Convene working groups for annual initiatives such as GRA recruitment, selection, Resident Peer Mentors, Graduate Student Executive Board Training, Residential Scholars Program, and the FSILG Leadership Conference, in collaboration with associate deans and assistant directors.
Benchmarking: Conduct benchmarking studies on peer institutions’ practices, staffing, and organizational structures to inform and improve departmental operations.

Administrative: 40%

Search Process Coordination: Manage logistics for search processes (e.g., HOH and AD searches) in collaboration with the Administrative Assistant II, serving as the primary communication point with faculty, candidates, and stakeholders.
GRA Hiring Liaison: Coordinate with human resources to manage and maintain lists of Graduate Resident Advisors for submission to DSL HR.
Meeting Support: Provide scheduling, record-keeping, and agenda-setting for RCL-initiated meetings, including those with external stakeholders such as faculty and DSL leadership.
Funding Distribution: Oversee the distribution of special project funds (e.g., Grad Res Life funds), coordinating with graduate houses and OGE to ensure timely and accurate disbursement.
Budget Support: Assist associate deans in budget management, including purchasing and reconciliation tasks, with regular communication on budget status.
Senior Administrative Support: Provide high-level administrative support to the senior associate dean, including scheduling, project management, and committee organization (e.g., convening CSL meetings).
Annual Reports and Presentations: Assist in the preparation and development of annual reports and presentations.

Supervision Received

This position reports directly to the Senior Associate Dean of Residential and Community Life.

Supervision Exercised

Provides direction and guidance to Administrative Assistant II

Qualifications and Skills:

Minimum Required Education and Experience:

Bachelor’s degree required. Minimum of two years working independently and collaboratively on teams managing complex projects. Excellent interpersonal and intercultural skills skills required; ability to work effectively and sensitively with a broad range of individuals. Strong organizational, problem solving and project management experience. Client and student-centered communication style that seeks to build camaraderie, positive and productive working relationships and inclusive cultures. Capacity to quickly learn new software and systems and the tenacity to create new systems that will streamline organizational efficiencies. Ability to maintain confidentiality in highly sensitive spaces.

Preferred Education and Experience:

Employment is conditional upon successful completion of a background check and credential check.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 24236

Financial Assistant II

Administration & Operations

Position Overview:

Reporting to the Assistant Director of Finance, this person will provide diverse financial support to the Division of Student Life (DSL) Accounting team. They will be responsible for processing and monitoring supplier transactions, procurement, reimbursements, internal provider billings, and it will work closely and collaboratively with the staff in DSL, other MIT staff and vendors.

This person will respond to inquiries which require an understanding of MIT’s complex budgets, fiscal policies, and financial processes. Moreover, they will work accurately and in a timely manner, ensure that the transactions are in accordance with MIT and DSL policies and procedures, inform the supervisor of any issues that may hold back the completion of work, and proactively provide feedback and suggestions for improvements.

Ability to set deadlines and prioritize tasks, attention to detail, excellent interpersonal, communication and organizing skills are a must.

The Finance & Accounting Team maintains a hybrid (mostly remote) working arrangement, with that status to be reviewed periodically. Hybrid work is considered a job flexibility and is guided by MIT’s job flexibility policy.

Principal Duties and Responsibilities:

Oversee credit card usage and ensure adherence to spending limits and policies.
Review and verify credit card transactions to ensure collection of required information and documentation and accurate posting to the general ledger.
Investigate and resolve discrepancies in credit card transactions.
Monitor travel card charges and report on late or absence of report submissions.
Enter COUPA requisitions for goods and services into the procurement system.
Communicate with suppliers to ensure timely delivery and accurate invoicing.
Process supplier invoices and ensure timely payments.
Resolve supplier inquiries and discrepancies.
Create and upload journal entries as needed.
Assist with the preparation and posting of expense allocations across DSL business units.
Assist in quarterly and year end closings processes.
Answer questions and provide guidance on financial matters.
Ensure compliance with DSL and Institute policies and regulations.
Other duties as required.

Supervision Received

Reports to the Assistant Director for Finance.

Supervision Exercised

None

Requirements:

MINIMUM REQUIRED EDUCATION AND EXPERIENCE:

High school diploma or equivalent required.
Minimum three years of work experience in accounting or finance.
Communicate effectively both verbal and in writing.
Excellent analytical skills.
Proficient in accounting and use of software as SAP, COUPA, Microsoft Office Suite.

Preferred EDUCATION AND EXPERIENCE:

Bachelor’s degree preferred (preferably in Accounting, Finance, or Business).
MIT work experience a plus.

Employment is conditional upon successful completion of a background check and credential check.

Full-time position, requiring working evenings and most Saturdays during fall and spring semesters.

MIT is an Equal Opportunity Employer. We strongly encourage diverse candidates to apply.

Apply online. Job Code: 24371