Conflict Resolution (formerly Mediation @ MIT) builds capacity within the Institute community to deal effectively with conflict. We offer direct conflict resolution services, educational and training workshops, and volunteer training to graduate and undergraduate students and educational opportunities to Institute students, faculty, and staff.
Conflict Resolution believes that conflict can be addressed effectively and has the potential to be educational, creative, and to strengthen relationships.
Conflict Resolution provides:
• Confidential* consultations
• Mediation for individuals or groups
o A skilled and impartial third party helps people in conflict clarify their issues and goals, communicate about the situation, and reach a constructive resolution. Decisions are made by the parties and the process is voluntary and confidential.*
• Conflict coaching
o A skilled and impartial coach assists an individual in trying to address a conflict on their own by providing skills and resources in a confidential* setting.
• Facilitation services
o A skilled facilitator can get a group off to a constructive start and/or get a group back on track. No group project is too small or too big.
• Education in conflict resolution and mediation
MIT Conflict Resolution also provides support for the REFS Programs at MIT (Resources for Easing Friction and Stress.)
Confidentiality Policy: MIT Conflict Resolution will keep all conversations in confidence and will only share with the permission of all the parties – except with the unusual situation of imminent risk of serious harm to self or others.
For more information please go to: http://web.mit.edu/mediation