Mediation@MIT 2nd Level

Trainings and Workshops

Conflict Resolution@MIT offers a variety of educational opportunities ranging from one hour to 40 hours in duration. We provide our own workshops and trainings, as well as partnering across campus to provide area- or subject-specific offerings.

Conflict Management Training

Conflict Resolution@MIT offers a three-tiered conflict management training for all MIT affiliates biannually, in IAP and June. The training is tiered at 15-hour, 30-hour, and 40-hour levels, and will take place over the course of two weeks. The details are as follows:

Tier 1: Conflict Management for Self-Reflection (15 hours total)

  • Tier 1 consists of 15 hours of conflict management training for those interested in learning more about their own orientation towards and engagement in conflict. The sessions provide tools and practice for engaging in conflict more efficiently and effectively. Topics include negotiation, active listening, cultural frameworks, and personal conflict style. Sessions for Tier 1 are Monday through Thursday of week 1, 8:30am to 12:15pm.

Tier 2: Conflict Management for Leadership (30 hours total)

  • Training for Leadership, the second tier in the Conflict Management training, requires the successful completion of the entirety of Tier 1, and is an additional 15 hours of in-class time. Topics include conflict coaching, active bystander intervention, facilitation, and boundary-setting when supporting others. Completion of Tier 1 is required for entrance into Tier 2; sessions for Tier 2 include Monday through Thursday of week 1 and add Monday through Thursday of week 2, 8:30am to 12:15pm.

Tier 3: Conflict Management for Advanced Practice (40 hours total)

  • Tier 3 is the entire 40-hour training, which includes Training for Self-Reflection and Training for Leadership, and adds an additional 10 hours of formal mediation instruction and practice. Participants will be coached throughout the Advanced Practice sessions by professional mediators and coaches. Additional sessions will be held on two consecutive Fridays, from 8:30am to 1:30pm. At the end of the entire training, participants will receive a Mediation certificate. Completion of Tier 2 is required for entrance into Tier 3. Tier 3 takes place Monday through Friday for weeks 1 and 2.

Please note that attendance at all sessions is mandatory. Certificates will be given for successful completion of each tier.

All tiers are open to MIT affiliates. There is no charge for current students. A graduated fee applies to all faculty, staff, and others affiliated with MIT. Non-MIT affiliates please inquire for training rates. MIT affiliates will be given priority. Those applying to become REFS must complete the training at the Tier 3 level.


Applications are due by Monday, August 25th, 2014 at midnight; successful applicants will be notified by Thursday, August 28th at 5pm. 


Custom, Tailored Workshops

We provide custom, tailored workshops on the suite of conflict management skills for the MIT community. From residence halls to departments, and from Cambridge to Lincoln Labs, we collaborate and present on the following modules:

Active and Reflective Listening
Assertive Communication
Bystander Interventions
Collaborative Decision-making
Conflict Coaching
Conflict Styles and Strategies
Conflict Triage
Dealing with Emotions
Difficult Conversations
Effective Feedback
Giving and Receiving Feedback
Improvisational Theater and Conflict Resolution
Inter-Cultural Communications
Meetings – Planning and Implementation
Motivational Interviewing
Nonviolent Communication
Power Identification and Building
Proactive Communication
Team Dynamics

 If you would like to discuss a custom workshop with us, please email