Conflict Resolution@MIT offers many educational options - conflict skills workshops, mediation training, and customized workshops.  Detailed information is below.  For more information please contact us at mediation@mit.edu.

32 Hour Basic Mediation Skills Training

We have closed applications for our January/IAP 2013 mediation training due to high interest and an already long waiting list.  If you are interested in learning about future mediation workshops, please email ConflictResolution@mit.edu and we will be sure to notify you about future training dates.

If you would like to discuss a custom workshop with us, please also email ConflictResolution@mit.edu.

This workshop develops mediation skills and teaches a structured conflict resolution process. The workshop includes lecture, exercises and roleplays with a heavy emphasis on exercises, role plays and structured debriefings. The best way to develop expertise is through practice and reflection.

Most people who take the training find their views on conflict resolution are permanently changed and their interpersonal communication style much improved. Many find they use their mediating skills almost daily, in the dorm, in student groups, in the office, or just interacting with other people in everyday life.

At the conclusion of the workshop all participants will receive a certificate of completion of the Basic Mediation Skills Workshop.  Please note that attendance is mandatory at all sessions.

The workshop includes the following topics:

• Conflict
• The Phases and Principles of Facilitative Mediation
• Active Listening and Reframing
• The Mediator's Role and Toolbox
• Negotiation
• Mediator Ethics
• Cross-Cultural Issues in Mediation

MIT affiliates given priority, as are early applications.

No charge for current students. A $100 fee applies to all other MIT affiliates, including faculty and staff. Non-MIT affiliates please inquire for fee.

Thank you for your interest and if you have any questions please feel free to contact us at mediation@mit.edu.

Basic Mediation Skills Workshop Dates

January 2013

Custom, Tailored Workshops

We can provide custom, tailored workshops. If you are a student group, department groups, dorms, FSLIG contact us and we will work with you to serve your needs. We can come for an hour, half a day, all day, two days...

Past workshops include:

One or Two day conflict resolution skills workshops:

• Conflict and what influences conflict
• Active Listening
• Types of conflict resolution Unpacking conflict
• Interest-based negotiation
• Facilitated conversation process

One – Three hour workshops

• Active Listening
• Fundamentals of Interest Based Negotiation
• Facilitation
• Listening for Problem Solving
• Giving and Receiving Constructive Feedback
• Having a Difficult Conversation
• Being an Active Bystander
• Working in Teams