Trainings and Workshops

Conflict Management@MIT offers a variety of educational opportunities ranging from one hour to 40 hours in duration. We provide our own workshops and trainings, as well as partnering across campus to provide area- or subject-specific offerings.

Three-tier Conflict Management Training 

The signature training of Conflict Management@MIT is offered to the MIT community three times per year: Fall semester, Spring semester, and August. Dates and detailed description of the training below.
Please note that all Tiers take the training together in the same cohort.

Spring 2017 dates

Monday and Wednesday evening, 5 to 7pm. The course begins Wednesday, February 8th, and the dates are as follows:
2/13, 2/15
2/27, 3/1
3/6, 3/8
3/13, 3/15
3/20, 3/22
4/3, 4/5
4/10, 4/12
4/24, 4/26
(Please note that Tuesday May 2th, 2016 from 6 to 8pm is the annual alumni reunion dinner and the spring course’s final session; regardless of tier, all alumni are welcome to the reunion dinner)

Tier 1: February 8th to March 8th
Tier 2: February 9th to April 5th
Tier 3: February 9th to May 1th
Applications open: December 8th, 2016
Deadline to apply: January 20th, 2017
Participants apply here
Coaches apply here
Volunteers apply here

August 2017 dates

The August 2017 training will take place the first two weeks of the month, July 31st to August 11th, 2017. 
Conflict Management@MIT offers a three-tiered conflict management training for all MIT affiliates three times per year, over the fall semester, over the spring semester, and for two weeks in August. The training is tiered at 16-hour, 28-hour, and 40-hour levels.
The dates, times, and tier descriptions for the fall training are as follows:

Tier 1: Conflict Management for Self-Reflection (16 hours total)
Tier 1 consists of 16 hours of conflict management training for those interested in learning more about their own orientation towards and engagement in conflict. The sessions provide tools and practice for engaging in conflict more efficiently and effectively. Topics include negotiation, active listening, giving and receiving feedback, cultural creation and frameworks, and personal conflict style.
Tier 2: Conflict Management for Leadership (28 hours total)
Conflict Management for Leadership, the second tier in the Conflict Management training, requires the successful completion of the entirety of Tier 1, and is an additional 12 hours of in-class time. Topics include conflict coaching, de-escalation, mindfulness in conflict, and boundary-setting when supporting others.
Tier 3: Conflict Management for Advanced Practice (40 hours total) 
Tier 3 is the entire 40-hour training, which includes Conflict Management for Self-Reflection and Conflict Management for Leadership, and adds an additional 10 hours of formal mediation instruction and practice. Participants will be coached throughout the Advanced Practice sessions by professional mediators and coaches.
After completion of each successive tier, participants will receive a Certificate of Participation in recognition of their efforts; those completing the 40-hour training will also receive a Mediation certificate. Please note that all Tiers take the training together in the same cohort.

Participants may opt to take successive tiers at different times. There is no charge for current students; a fee applies to all faculty, staff, and others affiliated with MIT. Tuition reimbursement is available for MIT employees. MIT community members will be given priority. Non-MIT members please inquire for training rates.

Custom, Tailored Workshops

We provide custom, tailored workshops on the suite of conflict management skills for the MIT community. From residence halls to departments, and from Cambridge to Lincoln Labs, we collaborate and present on the following modules:
Active and Reflective Listening
Assertive Communication
Bystander Interventions
Collaborative Decision-making
Conflict Coaching
Conflict Styles and Strategies
Conflict Triage
Dealing with Emotions
Difficult Conversations
Effective Feedback
Giving and Receiving Feedback
Improvisational Theater and Conflict Resolution
Inter-Cultural Communications
Meetings – Planning and Implementation
Motivational Interviewing
Nonviolent Communication
Power Identification and Building
Proactive Communication
Team Dynamics

If you would like to discuss a custom workshop with us, please email