Trainings and Workshops

Conflict Management@MIT offers a variety of educational opportunities ranging from one hour to 40 hours in duration. We provide our own workshops and trainings, as well as partnering across campus to provide area- or subject-specific offerings.

Three-tier Conflict Management Training 

The signature training of Conflict Management@MIT is offered to the MIT two to four times per year. Dates and detailed description of the training below.
Please note that all Tiers take the training together in the same cohort.
Participants apply here

June 2017 – Tier 1 only of the CM Training

Participants apply here

Session             Day                  Date             Time                           Tier
1A & 1B            Monday             6/12/17         8:30am to 12:30pm       1
2A & 2B            Tuesday            6/13/17         8:30am to 12:30pm       1
3A & 3B            Wednesday       6/14/17         8:30am to 12:30pm       1
4A & 4B            Thursday           6/15/17         8:30am to 12:30pm       1

August 2017 – all 3 Tiers of the CMT Training

Participants apply here

Session             Day                   Date               Time                          Tier
1A & 1B            Monday              7/31/17          8:30am – 12:30pm       1, 2, 3
2A & 2B            Tuesday             8/1/17            8:30am – 12:30pm       1, 2, 3
3A & 3B            Wednesday        8/2/17            8:30am – 12:30pm       1, 2, 3
4A & 4B            Thursday            8/3/17            8:30am – 12:30pm       1, 2, 3

5A & 5B             Friday               8/4/17            8:30am – 12:30pm         2, 3
6A & 6B             Monday             8/7/17            8:30am – 12:30pm         2, 3
7A & 7B             Tuesday            8/8/17            8:30am – 12:30pm         2, 3

8A & 8B             Wednesday       8/9/17            8:30am – 1:30pm                   3
9A & 9B             Thursday           8/10/17          8:30am – 1:30pm (w/ lunch)    3
10A & 10B          Friday               8/11/17          8:30am – 1:30pm (w/ lunch)    3

The training is tiered at 16-hour (Tier 1), 28-hour (Tier 2) and 40-hour (Tier 3) levels during the summer. Sessions A and B are not duplicates -- both have required attendance. Tier 3 includes Tiers 1 and 2, and all groups meet together.  Participants in the Tier 1 session in June may join Tiers 2 and 3 in August.

 (**Completion of Tiers 1 and 2 is required for entrance into Tier 3**)

Please note that attendance at all sessions is mandatory for each tier. Applicants may sign up for Tiers 1, 2 or 3. Please indicate the highest tier you are interested in attending. After completion of each successive tier, participants will receive a Certificate of Participation in recognition of their efforts; those completing the 40-hour training will also receive a Mediation certificate. Those applying to become REFS must complete the training at the Tier 3 level.

There are 24 spots available, and all tiers are open to the MIT community. There is no charge for current students; a fee applies to all faculty, staff, and others affiliated with MIT (please e-mail Sarah Green at for current training rates). MIT faculty & staff members are eligible to apply for tuition reimbursement. MIT community members will be given priority. Non-MIT members please inquire for training rates.

For the June 2017 session, applications are due by Friday, May 26th at midnight. All successful and waitlisted applicants will be notified by Tuesday May 30th.

For the August 2017 session, applications are due by Friday, July 14th at midnight. All successful and waitlisted applicants will be notified by Tuesday July 18th.

The tier descriptions for the training are as follows:

Tier 1: Conflict Management for Self-Reflection (16 hours total)
Tier 1 consists of 16 hours of conflict management training for those interested in learning more about their own orientation towards and engagement in conflict. The sessions provide tools and practice for engaging in conflict more efficiently and effectively. Topics include negotiation, active listening, giving and receiving feedback, cultural creation and frameworks, and personal conflict style.
Tier 2: Conflict Management for Leadership (28 hours total)
Conflict Management for Leadership, the second tier in the Conflict Management training, requires the successful completion of the entirety of Tier 1, and is an additional 12 hours of in-class time. Topics include conflict coaching, de-escalation, mindfulness in conflict, and boundary-setting when supporting others.
Tier 3: Conflict Management for Advanced Practice (40 hours total) 
Tier 3 is the entire 40-hour training, which includes Conflict Management for Self-Reflection and Conflict Management for Leadership, and adds an additional 10 hours of formal mediation instruction and practice. Participants will be coached throughout the Advanced Practice sessions by professional mediators and coaches.
Thank you for your interest. Please direct questions to

Custom, Tailored Workshops

We provide custom, tailored workshops on the suite of conflict management skills for the MIT community. From residence halls to departments, and from Cambridge to Lincoln Labs, we collaborate and present on the following modules:
Active and Reflective Listening
Assertive Communication
Bystander Interventions
Collaborative Decision-making
Conflict Coaching
Conflict Styles and Strategies
Conflict Triage
Dealing with Emotions
Difficult Conversations
Effective Feedback
Giving and Receiving Feedback
Improvisational Theater and Conflict Resolution
Inter-Cultural Communications
Meetings – Planning and Implementation
Motivational Interviewing
Nonviolent Communication
Power Identification and Building
Proactive Communication
Team Dynamics

If you would like to discuss a custom workshop with us, please email