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New DUE/DSL Desktop Support Model

DSL IT Projects Requests

Announcement: September 13, 2006

DSL is embarking on an initiative that will formally collect, identify and assess the large-scale I/T project needs of each department. In this context, a large-scale project is a new application or, an enhancement or repair to an existing system that the department could not support within their annual budget allotment. The reasons for this process are three-fold:

  1. The collection process will allow for the identification of commonalities and the possibility of merging project requests together. It also allows the potential to leverage existing systems within DSL to accomplish the goals of new project requests.
  2. DSL is represented on two major Institute groups that make prioritization recommendations for projects that will receive some form of central resources (funding and/or labor). One group is geared toward student information systems (SSSC) and the other looks at enterprise level administrative systems (ASPCC). Many of our departments serve both academic and administrative customers, therefore our needs span across both realms. Having the DSL inventory of new project requests (wish list) available to these groups will allow an even higher level of review where commonalities across Institute projects can be identified. There is also potential for these groups to adopt and support our projects to receive central support, or possibly identify alternative solutions.
  3. The collection of requested new projects will be presented to Dean Colombo prior to next fiscal years budget submission. While no funds have been reserved specifically for this initiative, having this information available for review will allow a more informed budget submission process. Departments that were planning to submit budget requests for I/T projects as discussed here, should still plan on doing so. This will not replace the traditional budget request process.

Over the next few weeks I would like to meet with the contact(s) from those departments that have large-scale I/T needs of this type. Departments do not need to have formal, documented specifications for potential projects to be part of this effort. At this point, we are trying to gather the business problems or opportunities our groups are facing that could be assisted by an I/T project.

For more information, please contact John McDonald.